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Thread: Computer infected with Malware...Please help!

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  1. #1
    Junior Member
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    Internet Explorer and Mozilla Firefox
    Both gave the same error message.

    thank you.

  2. #2
    Security Expert: Emeritus
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    Then let's try this:

    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Please post contents of that file in your next reply.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #3
    Junior Member
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    The scan was successful this time, I think. Below are the logs.

    Looking forward for further steps. Thank you

    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 6502

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    5/4/2011 5:15:56 PM
    mbam-log-2011-05-04 (17-15-56).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 304176
    Time elapsed: 45 minute(s), 57 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\documents and settings\Acer\local settings\application data\Nokia\nokia ovi player\20110330.log (Extension.Mismatch) -> Quarantined and deleted successfully.

  4. #4
    Security Expert: Emeritus
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    Good

    Do you have any issues left?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #5
    Junior Member
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    Apr 2011
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    Hello again!

    Looks good so far...any way to make sure its fully ok?

    one thing I have noticed...avast does not appear to start upon start up. I have to open it myself. Do you think it is affected by the earlier scans?

    I'll monitor it for now. Thank you for all your help!

  6. #6
    Security Expert: Emeritus
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    Glad to hear

    I think in that case it is worth trying to uninstall and reinstall it.

    Let me know if it helped.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #7
    Junior Member
    Join Date
    Apr 2011
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    Default

    Hello again!

    I've reinstalled avast, and it seems to be working fine now. Anything else I need to do, in regards to the malware problem?

    Thank you =)

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