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Thread: Can't get rid of Click.giftload

  1. #31
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    You clicked right link. Make sure you have javascript enabled (if you have Firefox and its NoScript addon in use allow the oracle.com domain) when you select Accept License Agreement option.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  2. #32
    Junior Member
    Join Date
    Apr 2011
    Posts
    19

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    Hi

    I have updated Adobe Reader & Java. I don't seem to be having any problems at the moment. DDS logs below:

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Anthony at 21:36:56.82 on 03/05/2011
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1400 [GMT 1:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Firewall *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Kontiki\KService.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\ctfmon.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Documents and Settings\Anthony\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101106122251.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    StartupFolder: c:\docume~1\anthony\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\docume~1\anthony\applic~1\mozilla\firefox\profiles\knygsyoc.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.bbc.co.uk/radio/aod/mainframe.shtml?http://www.bbc.co.uk/radio/aod/radio...&pageType=1883
    FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p=
    FF - prefs.js: network.proxy.type - 4
    FF - plugin: c:\documents and settings\anthony\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: network.cookie.cookieBehavior - 0
    FF - user.js: privacy.clearOnShutdown.cookies - false
    FF - user.js: security.warn_viewing_mixed - false
    FF - user.js: security.warn_viewing_mixed.show_once - false
    FF - user.js: security.warn_submit_insecure - false
    FF - user.js: security.warn_submit_insecure.show_once - false
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-5-6 386840]
    R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-5-6 84072]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-6 271480]
    R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-6 271480]
    R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-6 271480]
    R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-6 271480]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
    R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-5-6 171168]
    R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-5-6 188136]
    R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-5-6 141792]
    R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-5-6 55840]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-5-6 152960]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-5-6 52104]
    R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-5-6 313288]
    R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-5-6 88544]
    S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
    S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2007-2-17 17149]
    S3 Fadpu16E;Fadpu16E;\??\c:\docume~1\anthony\locals~1\temp\fadpu16e.sys --> c:\docume~1\anthony\locals~1\temp\Fadpu16E.sys [?]
    S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-5-6 88544]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-5-6 84264]
    .
    =============== Created Last 30 ================
    .
    2011-05-03 20:32:42 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-04-30 21:36:40 50176 ----a-w- c:\windows\system32\proquota.exe
    2011-04-30 21:36:40 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
    2011-04-30 21:17:49 -------- d-sha-r- C:\cmdcons
    2011-04-30 21:14:27 98816 ----a-w- c:\windows\sed.exe
    2011-04-30 21:14:27 89088 ----a-w- c:\windows\MBR.exe
    2011-04-30 21:14:27 256512 ----a-w- c:\windows\PEV.exe
    2011-04-30 21:14:27 161792 ----a-w- c:\windows\SWREG.exe
    2011-04-22 13:19:02 -------- d-----w- c:\docume~1\anthony\applic~1\Malwarebytes
    2011-04-22 13:18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-04-22 13:18:53 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2011-04-22 13:18:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-04-22 13:18:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-04-18 22:26:25 -------- d-----w- c:\program files\iPod
    2011-04-18 22:26:22 -------- d-----w- c:\program files\iTunes
    2011-04-18 22:23:35 -------- d-----w- c:\program files\Bonjour
    2011-04-06 15:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2011-04-06 15:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
    2011-04-06 15:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
    2011-04-06 15:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    .
    ==================== Find3M ====================
    .
    2011-05-03 20:32:16 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
    2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
    2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-02-22 23:06:29 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
    2011-02-18 16:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
    2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
    2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
    2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
    2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
    2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
    2011-02-04 17:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
    2011-02-04 17:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
    .
    ============= FINISH: 21:37:31.46 ===============

  3. #33
    Security Expert: Emeritus Blade81's Avatar
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    Default

    If no other issues, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis


    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK




    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    Download and run Secunia Personal Software Inspector (PSI) and fix its findings.


    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #34
    Junior Member
    Join Date
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    19

    Default

    Hi Blade

    I am not getting any new pages opening when i am web browsing and my system is not freezing.

    But when i ran spybot i am still getting Click.GiftLoad come up. Report below:

    --- Report generated: 2011-05-04 17:56 ---
    Click.GiftLoad: [SBI $89783858] User settings (Registry value, fixed)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe

    Any thoughts?

  5. #35
    Junior Member
    Join Date
    Apr 2011
    Posts
    19

    Default

    Quote Originally Posted by tbtoad11 View Post
    Hi Blade

    I am not getting any new pages opening when i am web browsing and my system is not freezing.

    But when i ran spybot i am still getting Click.GiftLoad come up. Report below:

    --- Report generated: 2011-05-04 17:56 ---
    Click.GiftLoad: [SBI $89783858] User settings (Registry value, fixed)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe

    Any thoughts?
    Hi

    Doesn't matter. I rebooted and ran another scan and the spybot scan is clear now.

  6. #36
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Good. Please see the final steps then
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #37
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Last edited by tashi; 2011-05-16 at 23:33. Reason: Thank you Blade81 :-)
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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