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Thread: Malware problem

  1. #1
    Member
    Join Date
    Apr 2011
    Posts
    32

    Default Malware problem

    Hi there

    My neighbour has asked me to get rid of the malware on her laptop,
    there is a program that starts with the pc saying the hard disk has loads of problems, and eventually keeps restarting the system.

    Hope someone can help, her system has Windows 7, which I'm not used to
    working with so please bear with me.

    Many thanks

    Here are the dds logs, I wasn't able to zip the attach file, hope that's ok.

    s .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by John at 20:48:18.77 on 03/05/2011
    Internet Explorer: 8.0.7600.16385
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2814.1513 [GMT 1:00]
    .
    AV: AVG Anti-Virus Free Edition 2011 *Enabled/Outdated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus Free Edition 2011 *Enabled/Outdated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\ZoneLabs\vsmon.exe
    C:\Windows\system32\atieclxx.exe
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
    C:\Windows\system32\svchost.exe -k HsfXAudioService
    C:\PROGRA~1\IWONGIE\bar\1.bin\vrbarsvc.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Toshiba TEMPRO\TemproSvc.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgemcx.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
    C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files\Toshiba TEMPRO\TemproTray.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Toshiba\TOSHIBA Web Camera Application\TWebCamera.exe
    C:\Program Files\IWONGIE\bar\1.bin\vrbrmon.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\ProgramData\EdCcYBPEqSpTN.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\attrib.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\ProgramData\35053320.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe
    C:\Windows\system32\sppsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Windows\system32\attrib.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Users\John\Desktop\dds.scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.talktalk.co.uk/
    uDefault_Page_URL = hxxp://www.sky.com
    uWindow Title = Internet Explorer Provided By Sky Broadband
    uSearch Bar = hxxp://inboxtoolbar.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
    uInternet Settings,ProxyOverride = *.local
    mSearchAssistant = hxxp://inboxtoolbar.com/search/ie.aspx?tbid=80150
    mCustomizeSearch = hxxp://inboxtoolbar.com/help/sa_customize.aspx?tbid=80150
    uURLSearchHooks: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
    uURLSearchHooks: N/A: {2ad11eb6-a327-4dfe-88bf-c6071e09f05b} - c:\program files\iwongie\bar\1.bin\vrSrcAs.dll
    uURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
    mURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - c:\progra~1\crawler\toolbar\ctbr.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
    BHO: : {ccb69577-088b-4004-9ed8-ff5bcc83a039} - c:\progra~1\rebate~1\RebateI.dll
    BHO: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
    BHO: Toolbar BHO: {d6995d07-cd9b-4cc0-a22a-9e14684d6d64} - c:\progra~1\iwongie\bar\1.bin\vrbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - c:\progra~1\inboxt~1\Inbox.dll
    TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - c:\progra~1\crawler\toolbar\ctbr.dll
    TB: IWON: {43a3055a-6ff3-4aa5-90e6-18a10297cb53} - c:\program files\iwongie\bar\1.bin\vrbar.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
    TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [Google Update] "c:\users\john\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRun: [EdCcYBPEqSpTN] c:\programdata\EdCcYBPEqSpTN.exe
    mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
    mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
    mRun: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
    mRun: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    mRun: [Toshiba TEMPRO] c:\program files\toshiba tempro\TemproTray.exe
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
    mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    mRun: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
    mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [Toshiba Registration] c:\program files\toshiba\registration\ToshibaReminder.exe
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRun: [IWONGIE Browser Plugin Loader] c:\progra~1\iwongie\bar\1.bin\vrbrmon.exe
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
    mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    dRun: [TOSHIBA Online Product Information] c:\program files\toshiba\toshiba online product information\topi.exe
    StartupFolder: c:\users\john\appdata\roaming\microsoft\windows\start menu\programs\startup\TalkTalk Setup CD Reporting Tool.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Crawler Search - tbr:iemenu
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\progra~1\inboxt~1\Inbox.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - c:\progra~1\rebate~1\RebateI.dll
    Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\crawler\toolbar\ctbr.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\john\appdata\roaming\mozilla\firefox\profiles\y6emz2ix.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.search.selectedEngine - Inbox Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.inbox.com/homepage.aspx?tbid=80150&lng=en
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&q=
    FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
    FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
    FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
    FF - component: c:\program files\crawler\toolbar\firefox\components\xcomm.dll
    FF - component: c:\program files\crawler\toolbar\firefox\components\xshared.dll
    FF - component: c:\program files\crawler\toolbar\firefox\components\xsupport.dll
    FF - component: c:\program files\rebateinformer\firefox\components\FFRebateI.dll
    FF - component: c:\program files\rebateinformer\firefox\components\ffrisupport.dll
    FF - component: c:\users\john\appdata\roaming\mozilla\firefox\profiles\y6emz2ix.default\extensions\{91da5e8a-3318-4f8c-b67e-5964de3ab546}\components\FFExternalAlert.dll
    FF - component: c:\users\john\appdata\roaming\mozilla\firefox\profiles\y6emz2ix.default\extensions\{91da5e8a-3318-4f8c-b67e-5964de3ab546}\components\RadioWMPCore.dll
    FF - plugin: c:\program files\checkpoint\zaforcefield\trustchecker\bin\npFFApi.dll
    FF - plugin: c:\program files\funwebproducts\installr\1.bin\NPFUNWEB.DLL
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mywebsearch\bar\1.bin\NPMYWEBS.DLL
    FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
    FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
    FF - plugin: c:\users\john\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\users\john\appdata\roaming\mozilla\firefox\profiles\y6emz2ix.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Adobe DLM (powered by getPlus(R)): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
    FF - Ext: Inbox Toolbar: inboxcomtoolbar@inbox.com - %profile%\extensions\inboxcomtoolbar@inbox.com
    FF - Ext: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - %profile%\extensions\{91da5e8a-3318-4f8c-b67e-5964de3ab546}
    FF - Ext: Crawler Toolbar: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - c:\program files\crawler\toolbar\firefox
    FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
    FF - Ext: ZoneAlarm Security Engine: {FFB96CC1-7EB3-449D-B827-DB661701C6BB} - c:\program files\checkpoint\zaforcefield\TrustChecker
    FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
    FF - Ext: RebateInformer: {ED76C299-85BC-4891-9237-74A140C28832} - c:\program files\rebateinformer\Firefox
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
    R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
    R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-10-23 176128]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
    R2 BecHelperService;BecHelperService;c:\program files\3 mobile broadband\3connect\BecHelperService.exe [2011-2-25 1737464]
    R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2009-8-10 185712]
    R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]
    R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-14 20992]
    R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2010-9-2 26872]
    R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2010-9-2 493048]
    R2 IWONGIEService;IWON Service;c:\progra~1\iwongie\bar\1.bin\vrbarsvc.exe [2010-8-14 28766]
    R2 RSELSVC;TOSHIBA Modem region select service;c:\program files\toshiba\rselect\RSelSvc.exe [2009-7-7 62832]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-3-29 1153368]
    R2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files\toshiba tempro\TemproSvc.exe [2009-8-6 116104]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 21072]
    R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2009-9-4 7680]
    R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2009-10-23 24064]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-10-23 187392]
    R3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-10-23 376320]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-8-3 111960]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-2-25 9216]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2009-7-14 20992]
    S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
    S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
    S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
    S3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2009-10-23 51512]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-11 1343400]
    .
    =============== Created Last 30 ================
    .
    2011-04-13 15:27:29 479232 ---ha-w- c:\progra~2\35053320.exe
    2011-04-13 15:19:13 118272 ----a-w- c:\windows\system32\drivers\963E974.sys
    2011-04-13 15:18:22 557056 ---ha-w- c:\progra~2\EdCcYBPEqSpTN.exe
    .
    ==================== Find3M ====================
    .
    2011-02-19 05:33:11 802304 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-19 05:32:48 1074176 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-19 05:32:35 739840 ----a-w- c:\windows\system32\d2d1.dll
    .
    ============= FINISH: 20:49:35.47 ===============

  2. #2
    Senior Member
    Join Date
    Aug 2010
    Location
    Near Atlanta, GA
    Posts
    189

    Default

    Hello celticboy and welcome to the
    I'm RedCar92 and my name is Bill, I'll be glad to help you with your computer problems.

    • Please observe these rules while we work:
    • Read the entire procedure
    • It is important to perform ALL actions in sequence.
    • If you don't know, stop and ask! Don't keep going on.
    • Please reply to this thread. Do not start a new topic.
    • Stick with me till you're given the all clear. Malware removal can be stressful but we will clean it.
    • Remember, absence of symptoms does not mean the infection is all gone.
    • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.


    Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise, this will be a team effort.
    This may cause a delay, but I will do my best to keep it as short as possible.

    Please bear with me, I will post back to you as soon as I can.

    IMPORTANT NOTE : Please do not delete anything unless instructed to.
    DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

    Doing so could make your pc inoperative and could require a full reinstall of your OS, losing all your programs and data.

    Vista and Windows 7 users:

    These tools MUST be run from the executable. (.exe) every time you run them
    with Admin Rights (Right click, choose "Run as Administrator")

    Stay with this topic until I give you the all clean post.

  3. #3
    Senior Member
    Join Date
    Aug 2010
    Location
    Near Atlanta, GA
    Posts
    189

    Default

    Hello celticboy,
    Please do the following:
    • Please download aswMBR ( 511KB ) to your desktop.
    • Double click the aswMBR.exe icon to run it
    • Click the Scan button to start the scan
    • On completion of the scan, click the**save log button, save it to your desktop and post it in your next reply.

  4. #4
    Member
    Join Date
    Apr 2011
    Posts
    32

    Default

    Hi Bill,

    Thanks very much for trying to help,
    here is the log file requested

    Matt

    aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
    Run date: 2011-05-04 10:01:45
    -----------------------------
    10:01:45.508 OS Version: Windows 6.1.7600
    10:01:45.508 Number of processors: 2 586 0x301
    10:01:45.508 ComputerName: JOHN-TOSH UserName: John
    10:01:46.772 Initialize success
    10:01:55.227 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
    10:01:55.227 Disk 0 Vendor: TOSHIBA_MK2555GSX FG001M Size: 238475MB BusType: 11
    10:01:57.286 Disk 0 MBR read successfully
    10:01:57.286 Disk 0 MBR scan
    10:01:57.286 Disk 0 Windows 7 default MBR code
    10:01:59.314 Disk 0 scanning sectors +488395120
    10:01:59.361 Disk 0 scanning C:\Windows\system32\drivers
    10:02:04.166 Service scanning
    10:02:05.180 Disk 0 trace - called modules:
    10:02:05.242 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS PCIIDEX.SYS msahci.sys
    10:02:05.242 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85d9a030]
    10:02:05.258 3 CLASSPNP.SYS[8acf659e] -> nt!IofCallDriver -> [0x85cce918]
    10:02:05.273 5 ACPI.sys[8a6473b2] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x85d38908]
    10:02:05.273 Scan finished successfully
    10:02:29.157 Disk 0 MBR has been saved successfully to "C:\Users\MBR.dat"
    10:02:29.172 The log file has been saved successfully to "C:\Users\aswMBR.txt"

  5. #5
    Senior Member
    Join Date
    Aug 2010
    Location
    Near Atlanta, GA
    Posts
    189

    Default

    Hello Matt,
    Good news, no rootkits or MBR infections.
    Let's do the following please:
    ***Read through this entire procedure and if you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.***
    Download Combofix from any of the links below. Save it to your desktop.

    Link 1
    Link 2

    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • I see that you have AVG installed. You will probably have to completely uninstall AVG for Combofix to run. Here is a good AVG removal tool http://www.avg.com/us-en/download-tools
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.


    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

  6. #6
    Member
    Join Date
    Apr 2011
    Posts
    32

    Default

    Hi Bill

    Here is the combofix log

    Thanks again

    ComboFix 11-05-04.04 - John 05/05/2011 20:25:41.1.2 - x86
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2814.1858 [GMT 1:00]
    Running from: c:\users\John\Desktop\ComboFix.exe
    FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\program files\Common Files\Uninstall
    c:\program files\Common Files\Uninstall\AV\Uninstall.lnk
    c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Restore
    c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Restore\Uninstall Windows Restore.lnk
    c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Restore\Windows Restore.lnk
    c:\users\John\Desktop\Windows Restore.lnk
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-04-05 to 2011-05-05 )))))))))))))))))))))))))))))))
    .
    .
    2011-05-05 19:31 . 2011-05-05 19:31 -------- d-----w- c:\users\Default\AppData\Local\temp
    2011-05-05 19:23 . 2011-05-05 19:24 -------- d-----w- C:\32788R22FWJFW
    2011-05-04 08:06 . 2011-05-04 08:06 159080 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10138.bin
    2011-05-03 19:45 . 2011-05-03 19:46 -------- d-----w- c:\program files\ERUNT
    2011-05-03 19:12 . 2011-02-23 05:05 221696 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
    2011-05-03 19:12 . 2011-02-23 05:05 95744 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
    2011-05-03 19:12 . 2011-02-23 05:05 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-05-03 19:12 . 2011-02-23 05:05 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-03-30 07:00 . 2010-06-24 11:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
    2011-02-19 05:33 . 2011-03-09 18:17 802304 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-19 05:32 . 2011-03-09 18:17 1074176 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-19 05:32 . 2011-03-09 18:17 739840 ----a-w- c:\windows\system32\d2d1.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{2ad11eb6-a327-4dfe-88bf-c6071e09f05b}"= "c:\program files\IWONGIE\bar\1.bin\vrSrcAs.dll" [2010-08-14 49152]
    "{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{2ad11eb6-a327-4dfe-88bf-c6071e09f05b}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    2010-06-13 19:10 2734688 ----a-w- c:\program files\ZoneAlarm_Security\tbZone.dll
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{CCB69577-088B-4004-9ED8-FF5BCC83A039}]
    2010-04-02 09:47 807928 ----a-w- c:\progra~1\REBATE~1\RebateI.dll
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d6995d07-cd9b-4cc0-a22a-9e14684d6d64}]
    2010-08-14 18:08 643072 ----a-w- c:\progra~1\IWONGIE\bar\1.bin\vrbar.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{43a3055a-6ff3-4aa5-90e6-18a10297cb53}"= "c:\program files\IWONGIE\bar\1.bin\vrbar.dll" [2010-08-14 643072]
    "{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{43a3055a-6ff3-4aa5-90e6-18a10297cb53}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{43A3055A-6FF3-4AA5-90E6-18A10297CB53}"= "c:\program files\IWONGIE\bar\1.bin\vrbar.dll" [2010-08-14 643072]
    "{91DA5E8A-3318-4F8C-B67E-5964DE3AB546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{43a3055a-6ff3-4aa5-90e6-18a10297cb53}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-04 39408]
    "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-28 7625248]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-20 1545512]
    "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-08-03 611672]
    "TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2009-08-06 466792]
    "TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2009-08-06 29528]
    "Toshiba TEMPRO"="c:\program files\Toshiba TEMPRO\TemproTray.exe" [2009-08-06 1050000]
    "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-29 98304]
    "TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-05 476512]
    "HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
    "SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-08-13 521528]
    "00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
    "SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-07-29 163840]
    "ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-08-17 1294136]
    "TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-08-11 2446648]
    "Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaReminder.exe" [2009-07-30 134032]
    "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
    "IWONGIE Browser Plugin Loader"="c:\progra~1\IWONGIE\bar\1.bin\vrbrmon.exe" [2010-08-14 20480]
    "ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-09-02 1043968]
    "ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2010-09-02 738808]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
    .
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "TOSHIBA Online Product Information"="c:\program files\TOSHIBA\Toshiba Online Product Information\topi.exe" [2009-08-12 6203296]
    .
    c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    TalkTalk Setup CD Reporting Tool.exe [2010-8-2 725768]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    TRDCReminder.lnk - c:\program files\Toshiba\TRDCReminder\TRDCReminder.exe [2009-9-1 481184]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    backup=c:\windows\pss\Kodak EasyShare software.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
    backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKLM\~\startupfolder\C:^Users^John^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
    path=c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
    backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
    backupExtension=.Startup
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    2010-09-01 07:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
    2010-11-10 01:54 4240760 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2010-08-10 04:15 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RebateInformer]
    .
    R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 135664]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 135664]
    R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-01-19 9216]
    R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
    R3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\System32\svchost.exe [2009-07-14 20992]
    R3 pnicml;pnicml;c:\users\John\AppData\Local\Temp\pnicml.sys [x]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
    R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
    R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-08-17 51512]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-11 1343400]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-29 176128]
    S2 BecHelperService;BecHelperService;c:\program files\3 Mobile Broadband\3Connect\BecHelperService.exe [2010-01-28 1737464]
    S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-10 185712]
    S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-10 46448]
    S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 20992]
    S2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [2010-09-02 26872]
    S2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\IswSvc.exe [2010-09-02 493048]
    S2 IWONGIEService;IWON Service;c:\progra~1\IWONGIE\bar\1.bin\vrbarsvc.exe [2010-08-14 28766]
    S2 RSELSVC;TOSHIBA Modem region select service;c:\program files\TOSHIBA\RSelect\RSelSvc.exe [2009-07-07 62832]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
    S2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files\Toshiba TEMPRO\TemproSvc.exe [2009-08-06 116104]
    S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 7680]
    S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-22 24064]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-30 187392]
    S3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2009-08-13 376320]
    S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-08-03 111960]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    HsfXAudioService REG_MULTI_SZ HsfXAudioService
    getPlusHelper REG_MULTI_SZ getPlusHelper
    nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 22:22]
    .
    2011-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 22:22]
    .
    2011-05-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2682319926-3820399096-1382187484-1000Core.job
    - c:\users\John\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-26 09:43]
    .
    2011-05-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2682319926-3820399096-1382187484-1000UA.job
    - c:\users\John\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-26 09:43]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.talktalk.co.uk/
    uInternet Settings,ProxyOverride = *.local
    IE: Crawler Search - tbr:iemenu
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - c:\progra~1\REBATE~1\RebateI.dll
    Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\Crawler\Toolbar\ctbr.dll
    FF - ProfilePath - c:\users\John\AppData\Roaming\Mozilla\Firefox\Profiles\y6emz2ix.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.search.selectedEngine - Inbox Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.inbox.com/homepage.aspx?tbid=80150&lng=en
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&q=
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Adobe DLM (powered by getPlus(R)): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
    FF - Ext: Inbox Toolbar: inboxcomtoolbar@inbox.com - %profile%\extensions\inboxcomtoolbar@inbox.com
    FF - Ext: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - %profile%\extensions\{91da5e8a-3318-4f8c-b67e-5964de3ab546}
    FF - Ext: Crawler Toolbar: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - c:\program files\Crawler\Toolbar\firefox
    FF - Ext: ZoneAlarm Security Engine: {FFB96CC1-7EB3-449D-B827-DB661701C6BB} - c:\program files\CheckPoint\ZAForceField\TrustChecker
    FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
    FF - Ext: RebateInformer: {ED76C299-85BC-4891-9237-74A140C28832} - c:\program files\RebateInformer\Firefox
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKCU-Run-EdCcYBPEqSpTN - c:\programdata\EdCcYBPEqSpTN.exe
    SafeBoot-mcmscsvc
    SafeBoot-MCODS
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-2682319926-3820399096-1382187484-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.Email.1"
    .
    [HKEY_USERS\S-1-5-21-2682319926-3820399096-1382187484-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.VCard.1"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'lsass.exe'(536)
    c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
    .
    Completion time: 2011-05-05 20:36:34
    ComboFix-quarantined-files.txt 2011-05-05 19:36
    .
    Pre-Run: 90,969,899,008 bytes free
    Post-Run: 90,568,097,792 bytes free
    .
    - - End Of File - - C82798124EA50EDB72210E0A1EFC4A76

  7. #7
    Senior Member
    Join Date
    Aug 2010
    Location
    Near Atlanta, GA
    Posts
    189

    Default

    Hello Matt,
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Open notepad and copy/paste the text in the quotebox below into it:

    File::
    c:\programdata\35053320.exe
    c:\windows\system32\drivers\963E974.sys
    c:\programdata\EdCcYBPEqSpTN.exe
    c:\users\John\AppData\Local\Temp\pnicml.sys
    Folder::
    Registry::
    Driver::
    Save this as "CFScript.txt", and as* Type: All Files (*.*) in the same location as ComboFix.exe



    Referring to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

    Also please let me know how your PC is behaving.
    Thanks
    Bill
    In Training at WTT Classroom

  8. #8
    Member
    Join Date
    Apr 2011
    Posts
    32

    Default

    Hi Bill,

    The pc is running fine I think, although after doing the latest
    combofix run, no programs would open, a box stating that they
    were using registry keys marked for deletion came up.
    I was unable to send you the log unless I restarted the pc.
    I restarted the pc and all programs are now opening fine.

    Here is the latest log from combofix, I saved it prior to restarting.

    Many thanks again

    ComboFix 11-05-04.04 - John 06/05/2011 7:57.2.2 - x86
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2814.1904 [GMT 1:00]
    Running from: c:\users\John\Desktop\ComboFix.exe
    Command switches used :: c:\users\John\Desktop\CFScript.txt.txt
    FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    FILE ::
    "c:\programdata\35053320.exe"
    "c:\programdata\EdCcYBPEqSpTN.exe"
    "c:\users\John\AppData\Local\Temp\pnicml.sys"
    "c:\windows\system32\drivers\963E974.sys"
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-04-06 to 2011-05-06 )))))))))))))))))))))))))))))))
    .
    .
    2011-05-06 07:03 . 2011-05-06 07:03 -------- d-----w- c:\users\Default\AppData\Local\temp
    2011-05-04 08:06 . 2011-05-04 08:06 159080 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10138.bin
    2011-05-03 19:45 . 2011-05-03 19:46 -------- d-----w- c:\program files\ERUNT
    2011-05-03 19:12 . 2011-02-23 05:05 221696 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
    2011-05-03 19:12 . 2011-02-23 05:05 95744 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
    2011-05-03 19:12 . 2011-02-23 05:05 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-05-03 19:12 . 2011-02-23 05:05 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-03-30 07:00 . 2010-06-24 11:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
    2011-02-19 05:33 . 2011-03-09 18:17 802304 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-19 05:32 . 2011-03-09 18:17 1074176 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-19 05:32 . 2011-03-09 18:17 739840 ----a-w- c:\windows\system32\d2d1.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{2ad11eb6-a327-4dfe-88bf-c6071e09f05b}"= "c:\program files\IWONGIE\bar\1.bin\vrSrcAs.dll" [2010-08-14 49152]
    "{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{2ad11eb6-a327-4dfe-88bf-c6071e09f05b}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    2010-06-13 19:10 2734688 ----a-w- c:\program files\ZoneAlarm_Security\tbZone.dll
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{CCB69577-088B-4004-9ED8-FF5BCC83A039}]
    2010-04-02 09:47 807928 ----a-w- c:\progra~1\REBATE~1\RebateI.dll
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d6995d07-cd9b-4cc0-a22a-9e14684d6d64}]
    2010-08-14 18:08 643072 ----a-w- c:\progra~1\IWONGIE\bar\1.bin\vrbar.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{43a3055a-6ff3-4aa5-90e6-18a10297cb53}"= "c:\program files\IWONGIE\bar\1.bin\vrbar.dll" [2010-08-14 643072]
    "{91da5e8a-3318-4f8c-b67e-5964de3ab546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{43a3055a-6ff3-4aa5-90e6-18a10297cb53}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{43A3055A-6FF3-4AA5-90E6-18A10297CB53}"= "c:\program files\IWONGIE\bar\1.bin\vrbar.dll" [2010-08-14 643072]
    "{91DA5E8A-3318-4F8C-B67E-5964DE3AB546}"= "c:\program files\ZoneAlarm_Security\tbZone.dll" [2010-06-13 2734688]
    .
    [HKEY_CLASSES_ROOT\clsid\{43a3055a-6ff3-4aa5-90e6-18a10297cb53}]
    .
    [HKEY_CLASSES_ROOT\clsid\{91da5e8a-3318-4f8c-b67e-5964de3ab546}]
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-04 39408]
    "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-07-28 7625248]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-07-20 1545512]
    "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-08-03 611672]
    "TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2009-08-06 466792]
    "TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2009-08-06 29528]
    "Toshiba TEMPRO"="c:\program files\Toshiba TEMPRO\TemproTray.exe" [2009-08-06 1050000]
    "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-29 98304]
    "TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-08-05 476512]
    "HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
    "SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-08-13 521528]
    "00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-08-05 738616]
    "SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-07-29 163840]
    "ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-08-17 1294136]
    "TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-08-11 2446648]
    "Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaReminder.exe" [2009-07-30 134032]
    "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
    "IWONGIE Browser Plugin Loader"="c:\progra~1\IWONGIE\bar\1.bin\vrbrmon.exe" [2010-08-14 20480]
    "ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-09-02 1043968]
    "ISW"="c:\program files\CheckPoint\ZAForceField\ForceField.exe" [2010-09-02 738808]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
    .
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "TOSHIBA Online Product Information"="c:\program files\TOSHIBA\Toshiba Online Product Information\topi.exe" [2009-08-12 6203296]
    .
    c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    TalkTalk Setup CD Reporting Tool.exe [2010-8-2 725768]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    TRDCReminder.lnk - c:\program files\Toshiba\TRDCReminder\TRDCReminder.exe [2009-9-1 481184]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    backup=c:\windows\pss\Kodak EasyShare software.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
    path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
    backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
    backupExtension=.CommonStartup
    .
    [HKLM\~\startupfolder\C:^Users^John^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
    path=c:\users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
    backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
    backupExtension=.Startup
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    2010-09-01 07:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
    2010-11-10 01:54 4240760 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2010-08-10 04:15 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RebateInformer]
    .
    R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 135664]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 135664]
    R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-01-19 9216]
    R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
    R3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\System32\svchost.exe [2009-07-14 20992]
    R3 pnicml;pnicml;c:\users\John\AppData\Local\Temp\pnicml.sys [x]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
    R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
    R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-08-17 51512]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-11 1343400]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-29 176128]
    S2 BecHelperService;BecHelperService;c:\program files\3 Mobile Broadband\3Connect\BecHelperService.exe [2010-01-28 1737464]
    S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2009-08-10 185712]
    S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-10 46448]
    S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 20992]
    S2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [2010-09-02 26872]
    S2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\IswSvc.exe [2010-09-02 493048]
    S2 IWONGIEService;IWON Service;c:\progra~1\IWONGIE\bar\1.bin\vrbarsvc.exe [2010-08-14 28766]
    S2 RSELSVC;TOSHIBA Modem region select service;c:\program files\TOSHIBA\RSelect\RSelSvc.exe [2009-07-07 62832]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
    S2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files\Toshiba TEMPRO\TemproSvc.exe [2009-08-06 116104]
    S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 7680]
    S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-22 24064]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-30 187392]
    S3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2009-08-13 376320]
    S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-08-03 111960]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    HsfXAudioService REG_MULTI_SZ HsfXAudioService
    getPlusHelper REG_MULTI_SZ getPlusHelper
    nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-05-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 22:22]
    .
    2011-05-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-04 22:22]
    .
    2011-05-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2682319926-3820399096-1382187484-1000Core.job
    - c:\users\John\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-26 09:43]
    .
    2011-05-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2682319926-3820399096-1382187484-1000UA.job
    - c:\users\John\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-26 09:43]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.talktalk.co.uk/
    uInternet Settings,ProxyOverride = *.local
    IE: Crawler Search - tbr:iemenu
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - c:\progra~1\REBATE~1\RebateI.dll
    Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\Crawler\Toolbar\ctbr.dll
    FF - ProfilePath - c:\users\John\AppData\Roaming\Mozilla\Firefox\Profiles\y6emz2ix.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.search.selectedEngine - Inbox Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.inbox.com/homepage.aspx?tbid=80150&lng=en
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&q=
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Adobe DLM (powered by getPlus(R)): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
    FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-2682319926-3820399096-1382187484-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.Email.1"
    .
    [HKEY_USERS\S-1-5-21-2682319926-3820399096-1382187484-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.VCard.1"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'lsass.exe'(544)
    c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
    .
    - - - - - - - > 'Explorer.exe'(4212)
    c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
    c:\program files\IWONGIE\bar\1.bin\vrbrstub.dll
    .
    Completion time: 2011-05-06 08:05:35
    ComboFix-quarantined-files.txt 2011-05-06 07:05
    ComboFix2.txt 2011-05-05 19:36
    .
    Pre-Run: 90,634,637,312 bytes free
    Post-Run: 90,453,606,400 bytes free
    .
    - - End Of File - - 877C43CB8EDDA7DF793DF93695347A5B

  9. #9
    Senior Member
    Join Date
    Aug 2010
    Location
    Near Atlanta, GA
    Posts
    189

    Default

    Hello Matt,
    You are doing a great job, please stay with me just a little longer.

    I see that you have IWONGIE or IWON toolbar on your PC. This is a nuisance and useless device that can slow your PC by using valuable resources.
    If you wish to remove it, do the following:
    • Click on Start
    • Click on Control Panel
    • Click on Programs and Features
    • Click on IWON to highlight it
    • Click on Uninstall to remove it.
    • Close all windows.


    Please download Malwarebytes' Anti-Malware from Here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
      If an update is found, it will download and install the latest version.
      Once the program has loaded, select "Perform Quick Scan", then click Scan.
      The scan may take some time to finish,so please be patient.
      When the scan is complete, click OK, then Show Results to view the results.
      Make sure that everything is checked, and click Remove Selected.
      When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
      The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
      Copy&Paste the entire report in your next reply.

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


    Next
    Please use Internet Explorer to download and run the following scan: Eset Online Scanner
    • Place a check mark in the box YES, I accept the Terms Of Use
    • Click the Start button.
    • Now click the Install button.
    • Click Start. The scanner engine will initialize and update.
    • Do Not place a check mark in the box beside Remove found threats.
    • Click the Scan button. The scan will now run, please be patient.
    • When the scan finishes click on List of found threats.
    • Click Export to text file
    • Copy and paste the contents of the C:\Program Files\ESET\log.txt into your next reply.


    Logs to post:[list]
    mbam.txt
    log.txt[list]

  10. #10
    Member
    Join Date
    Apr 2011
    Posts
    32

    Default

    Hi Bill

    I've uninstalled the IWON toolbar I think.

    Here are the logs requested...

    After running the eset scanner, it would only export the file
    if i changed it to all files, rather than .txt, I did this and saved to desktop.
    I wasn't sure if you wanted it saved into C:\Program Files\ESET\log.txt
    or not, hopefully the results are the same?
    I have also copied what was in the C:\Program Files\ESET\log.txt location
    just in case.

    Hope that makes sense

    Thanks again for all your help.


    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 6524

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    07/05/2011 08:02:56
    mbam-log-2011-05-07 (08-02-56).txt

    Scan type: Quick scan
    Objects scanned: 157294
    Time elapsed: 3 minute(s), 42 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 2
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\Environment\EVAPP (Rogue.Antivir2010) -> Value: EVAPP -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Environment\EVUNINST (Rogue.Antivir2010) -> Value: EVUNINST -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\John\downloads\antispy2011setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.



    C:\Program Files\IWONGEI\Installr\1.bin\9uEIPlug.dll a variant of Win32/Toolbar.MyWebSearch application
    C:\Program Files\Windows Live\Messenger\msimg32.dll Win32/Toolbar.MyWebSearch application
    C:\Program Files\Windows Live\Messenger\riched20.dll Win32/Toolbar.MyWebSearch application
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FunWebProducts8.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch93.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch97.zip Win32/Bagle.gen.zip worm
    C:\System Volume Information\SystemRestore\FRStaging\ProgramData\35053320.exe Win32/Adware.HDDRescue.AA application
    C:\System Volume Information\SystemRestore\FRStaging\ProgramData\EdCcYBPEqSpTN.exe Win32/TrojanDownloader.Prodatect.BK trojan
    C:\System Volume Information\SystemRestore\FRStaging\Users\John\Downloads\AntiSpy2011Setup.exe a variant of Win32/Kryptik.MBU trojan
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\FunWebProducts8.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch93.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch97.zip Win32/Bagle.gen.zip worm
    C:\Users\John\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\12\3cc664c-232f9b77 Java/TrojanDownloader.OpenStream.NBS trojan




    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK

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