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Thread: Windows Recovery

  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    11

    Default Windows Recovery

    Windows Recovery came up about a week ago. It has hidden everything.
    I ran stop zilla and "removed threats" a few days ago.

    Thanks in advance for your help.


    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by josh at 22:16:34.05 on Fri 05/06/2011
    Internet Explorer: 8.0.6001.18882
    Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.1013.394 [GMT -6:00]
    .
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\WLTRYSVC.EXE
    C:\Windows\System32\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\system32\aestsrv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\SUPERAntiSpyware\SASCore.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Windows\System32\alg.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Windows\System32\svchost.exe -k Akamai
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Users\josh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CFPCNF2F\dds[1].com
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uDefault_Page_URL = hxxp://qwest.live.com
    uWindow Title = Windows Internet Explorer
    uInternet Settings,ProxyOverride = <local>
    uURLSearchHooks: H - No File
    BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
    TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
    EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    mRun: [Apoint] c:\program files\delltpad\Apoint.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    StartupFolder: c:\users\josh\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    mPolicies-system: EnableLUA = 0 (0x0)
    IE: &Search - ?p=ZUxdm486MQUS
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
    Notify: igfxcui - igfxdev.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 szkg5;szkg5;c:\windows\system32\drivers\SZKG.sys [2009-12-7 61328]
    R0 szkgfs;szkgfs;c:\windows\system32\drivers\SZKGFS.sys [2010-5-12 59280]
    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
    R1 MpKsl389b8864;MpKsl389b8864;c:\programdata\microsoft\microsoft antimalware\definition updates\{0c28424a-14cb-4099-9db6-4470ecf4d6c7}\MpKsl389b8864.sys [2011-5-5 28752]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-2 13384]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-2 77896]
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-1-20 73728]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-11-2 22016]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
    R2 SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2010-2-2 120832]
    R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-1-21 111104]
    R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
    S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys [2009-12-7 61328]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
    S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2009-3-19 552448]
    S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-2 4096]
    S4 iaNvStor;Intel(R) Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-1-21 209408]
    .
    =============== Created Last 30 ================
    .
    2011-05-06 02:26:35 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0c28424a-14cb-4099-9db6-4470ecf4d6c7}\MpKsl389b8864.sys
    2011-05-06 02:25:41 7071056 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0c28424a-14cb-4099-9db6-4470ecf4d6c7}\mpengine.dll
    2011-05-04 04:38:29 -------- d-----w- c:\program files\Safer Networking
    2011-04-24 22:11:45 -------- d-----w- c:\program files\STOPzilla!
    2011-04-24 22:11:43 -------- d-----w- c:\program files\common files\iS3
    2011-04-24 22:11:41 -------- d-----w- c:\progra~2\STOPzilla!
    2011-04-24 15:50:14 -------- d-----w- c:\users\josh\appdata\roaming\AVG10
    2011-04-24 15:49:06 -------- d--h--w- c:\progra~2\Common Files
    2011-04-24 15:44:34 -------- d-----w- c:\windows\system32\drivers\AVG
    2011-04-24 15:44:34 -------- d-----w- c:\progra~2\AVG10
    2011-04-24 15:43:52 -------- d-----w- c:\program files\AVG
    2011-04-24 14:59:09 -------- d-----w- c:\progra~2\MFAData
    2011-04-24 04:33:03 -------- d-----w- c:\users\josh\appdata\local\PackageAware
    2011-04-21 01:45:54 7071056 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
    2011-04-20 02:10:50 396800 ----a-w- c:\windows\system32\drivers\http.sys
    2011-04-20 02:10:49 31232 ----a-w- c:\windows\system32\httpapi.dll
    2011-04-20 02:10:49 24064 ----a-w- c:\windows\system32\nshhttp.dll
    2011-04-20 02:09:41 378368 ----a-w- c:\windows\system32\winhttp.dll
    2011-04-19 23:38:56 22992 ----a-r- c:\windows\system32\SZIO5.dll
    2011-04-19 23:38:56 132560 ----a-r- c:\windows\system32\IS3HTUI5.dll
    2011-04-19 23:38:54 67024 ----a-r- c:\windows\system32\IS3Hks5.dll
    2011-04-19 23:38:54 546256 ----a-r- c:\windows\system32\SZComp5.dll
    2011-04-19 23:38:54 452048 ----a-r- c:\windows\system32\SZBase5.dll
    2011-04-19 23:38:54 398800 ----a-r- c:\windows\system32\IS3DBA5.dll
    2011-04-19 23:38:54 28624 ----a-r- c:\windows\system32\IS3XDat5.dll
    2011-04-19 23:38:52 99792 ----a-r- c:\windows\system32\IS3Svc5.dll
    2011-04-19 23:38:52 99792 ----a-r- c:\windows\system32\IS3Inet5.dll
    2011-04-19 23:38:52 738768 ----a-r- c:\windows\system32\IS3Base5.dll
    2011-04-19 23:38:52 390608 ----a-r- c:\windows\system32\IS3UI5.dll
    2011-04-19 23:38:52 230864 ----a-r- c:\windows\system32\IS3Win325.dll
    2011-04-19 15:00:42 439632 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{2eefd220-75f2-4520-a1df-b334489846ec}\gapaengine.dll
    2011-04-19 14:55:47 -------- d--h--w- c:\program files\Microsoft Security Client
    2011-04-19 06:00:33 -------- d--h--w- C:\zzzzz
    2011-04-19 05:55:13 -------- d--h--w- c:\progra~2\SUPERAntiSpyware.com
    2011-04-19 05:55:04 -------- d--h--w- c:\progra~2\SASCORE
    2011-04-19 05:55:01 -------- d--h--w- c:\users\josh\appdata\roaming\SUPERAntiSpyware.com
    2011-04-19 05:55:01 -------- d--h--w- c:\program files\SUPERAntiSpyware
    2011-04-19 05:54:45 -------- d--h--w- c:\program files\common files\Wise Installation Wizard
    2011-04-19 05:26:59 -------- d--h--w- c:\users\josh\appdata\roaming\wsInspector
    2011-04-19 05:18:56 -------- d--h--w- c:\program files\Startup Inspector for Windows
    2011-04-19 04:11:13 172032 ---ha-w- c:\windows\system32\igfxres.dll
    2011-04-16 03:28:38 -------- d--h--w- c:\program files\iPod
    .
    ==================== Find3M ====================
    .
    2011-02-18 22:36:58 4184352 ---ha-w- c:\windows\system32\usbaaplrc.dll
    .
    ============= FINISH: 22:17:22.30 ===============

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    If help still needed post fresh DDS logs.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    May 2011
    Posts
    11

    Default

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by josh at 14:33:55.96 on Sat 05/14/2011
    Internet Explorer: 8.0.6001.18882
    Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.1013.172 [GMT -6:00]
    .
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\WLTRYSVC.EXE
    C:\Windows\System32\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Windows\system32\aestsrv.exe
    C:\Windows\System32\svchost.exe -k Akamai
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\SUPERAntiSpyware\SASCore.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\System32\alg.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
    C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Windows\explorer.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Windows\system32\LogonUI.exe
    C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\System32\mobsync.exe
    C:\Windows\System32\mobsync.exe
    C:\Users\josh\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S4BPEUD9\dds[1].scr
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uDefault_Page_URL = hxxp://qwest.live.com
    uWindow Title = Windows Internet Explorer
    uInternet Settings,ProxyOverride = <local>
    uURLSearchHooks: H - No File
    BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
    TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
    EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    mRun: [Apoint] c:\program files\delltpad\Apoint.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    StartupFolder: c:\users\josh\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    mPolicies-system: EnableLUA = 0 (0x0)
    IE: &Search - ?p=ZUxdm486MQUS
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
    Notify: igfxcui - igfxdev.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 szkg5;szkg5;c:\windows\system32\drivers\SZKG.sys [2009-12-7 61328]
    R0 szkgfs;szkgfs;c:\windows\system32\drivers\SZKGFS.sys [2010-5-12 59280]
    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
    R1 MpKslb246f354;MpKslb246f354;c:\programdata\microsoft\microsoft antimalware\definition updates\{b81e465d-41e7-4c9f-a6a6-9b30567c7845}\MpKslb246f354.sys [2011-5-13 28752]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-2 13384]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-2 77896]
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-1-20 73728]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-11-2 22016]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
    R2 SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2010-2-2 120832]
    R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-1-21 111104]
    R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
    S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys [2009-12-7 61328]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
    S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2009-3-19 552448]
    S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-2 4096]
    S4 iaNvStor;Intel(R) Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-1-21 209408]
    .
    =============== Created Last 30 ================
    .
    2011-05-14 00:25:31 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{b81e465d-41e7-4c9f-a6a6-9b30567c7845}\MpKslb246f354.sys
    2011-05-14 00:24:51 7071056 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{b81e465d-41e7-4c9f-a6a6-9b30567c7845}\mpengine.dll
    2011-05-09 00:43:57 735142 ----a-w- c:\windows\system32\PerfStringBackup.TMP
    2011-05-04 04:38:29 -------- d-----w- c:\program files\Safer Networking
    2011-04-24 22:11:45 -------- d-----w- c:\program files\STOPzilla!
    2011-04-24 22:11:43 -------- d-----w- c:\program files\common files\iS3
    2011-04-24 22:11:41 -------- d-----w- c:\progra~2\STOPzilla!
    2011-04-24 15:50:14 -------- d-----w- c:\users\josh\appdata\roaming\AVG10
    2011-04-24 15:49:06 -------- d--h--w- c:\progra~2\Common Files
    2011-04-24 15:44:34 -------- d-----w- c:\windows\system32\drivers\AVG
    2011-04-24 15:44:34 -------- d-----w- c:\progra~2\AVG10
    2011-04-24 15:43:52 -------- d-----w- c:\program files\AVG
    2011-04-24 14:59:09 -------- d-----w- c:\progra~2\MFAData
    2011-04-24 04:33:03 -------- d-----w- c:\users\josh\appdata\local\PackageAware
    2011-04-21 01:45:54 7071056 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
    2011-04-20 02:10:50 396800 ----a-w- c:\windows\system32\drivers\http.sys
    2011-04-20 02:10:49 31232 ----a-w- c:\windows\system32\httpapi.dll
    2011-04-20 02:10:49 24064 ----a-w- c:\windows\system32\nshhttp.dll
    2011-04-20 02:09:41 378368 ----a-w- c:\windows\system32\winhttp.dll
    2011-04-19 23:38:56 22992 ----a-r- c:\windows\system32\SZIO5.dll
    2011-04-19 23:38:56 132560 ----a-r- c:\windows\system32\IS3HTUI5.dll
    2011-04-19 23:38:54 67024 ----a-r- c:\windows\system32\IS3Hks5.dll
    2011-04-19 23:38:54 546256 ----a-r- c:\windows\system32\SZComp5.dll
    2011-04-19 23:38:54 452048 ----a-r- c:\windows\system32\SZBase5.dll
    2011-04-19 23:38:54 398800 ----a-r- c:\windows\system32\IS3DBA5.dll
    2011-04-19 23:38:54 28624 ----a-r- c:\windows\system32\IS3XDat5.dll
    2011-04-19 23:38:52 99792 ----a-r- c:\windows\system32\IS3Svc5.dll
    2011-04-19 23:38:52 99792 ----a-r- c:\windows\system32\IS3Inet5.dll
    2011-04-19 23:38:52 738768 ----a-r- c:\windows\system32\IS3Base5.dll
    2011-04-19 23:38:52 390608 ----a-r- c:\windows\system32\IS3UI5.dll
    2011-04-19 23:38:52 230864 ----a-r- c:\windows\system32\IS3Win325.dll
    2011-04-19 15:00:42 439632 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{2eefd220-75f2-4520-a1df-b334489846ec}\gapaengine.dll
    2011-04-19 14:55:47 -------- d--h--w- c:\program files\Microsoft Security Client
    2011-04-19 06:00:33 -------- d--h--w- C:\zzzzz
    2011-04-19 05:55:13 -------- d--h--w- c:\progra~2\SUPERAntiSpyware.com
    2011-04-19 05:55:04 -------- d--h--w- c:\progra~2\SASCORE
    2011-04-19 05:55:01 -------- d--h--w- c:\users\josh\appdata\roaming\SUPERAntiSpyware.com
    2011-04-19 05:55:01 -------- d--h--w- c:\program files\SUPERAntiSpyware
    2011-04-19 05:54:45 -------- d--h--w- c:\program files\common files\Wise Installation Wizard
    2011-04-19 05:26:59 -------- d--h--w- c:\users\josh\appdata\roaming\wsInspector
    2011-04-19 05:18:56 -------- d--h--w- c:\program files\Startup Inspector for Windows
    2011-04-19 04:11:13 172032 ---ha-w- c:\windows\system32\igfxres.dll
    2011-04-16 03:28:38 -------- d--h--w- c:\program files\iPod
    .
    ==================== Find3M ====================
    .
    2011-02-18 22:36:58 4184352 ---ha-w- c:\windows\system32\usbaaplrc.dll
    .
    ============= FINISH: 14:35:44.69 ===============





    My computer won't let me zip the attach file. Sorry.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    It's ok to copy-paste attach.txt contents.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Default

    Thanks. I will wait for instruction to do that.

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Open attach.txt file and just copy-paste its contents in your reply like you did with the dds.txt file above.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
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    Default

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-03-05.01)
    .
    Microsoft® Windows Vista™ Home Basic
    Boot Device: \Device\HarddiskVolume3
    Install Date: 1/20/2008 7:50:36 PM
    System Uptime: 5/14/2011 4:03:10 AM (10 hours ago)
    .
    Motherboard: Dell Inc. | | 0WP007
    Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz | Microprocessor | 1067/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 99 GiB total, 40.36 GiB free.
    E: is CDROM ()
    G: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {36fc9e60-c465-11cf-8056-444553540000}
    Description: USB Mass Storage Device
    Device ID: USB\VID_05AC&PID_1265&MI_00\000A270020B026DC&AAPL0
    Manufacturer: Compatible USB storage device
    Name: USB Mass Storage Device
    PNP Device ID: USB\VID_05AC&PID_1265&MI_00\000A270020B026DC&AAPL0
    Service: USBSTOR
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    .
    Update for Microsoft Office 2007 (KB2508958)
    2000 National Plumbing & HVAC Estimator
    2010 National Plumbing and HVAC Estimator
    2010 National Plumbing and HVAC Estimator License
    Actiontec Gateway
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Advanced Audio FX Engine
    Advanced Video FX Engine
    Akamai NetSession Interface
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Bonjour
    Browser Address Error Redirector
    Canon Easy-WebPrint EX
    Canon Inkjet Printer/Scanner/Fax Extended Survey Program
    Canon MP Navigator EX 3.0
    Canon MP250 series MP Drivers
    Canon MP250 series User Registration
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    Canon Utilities Solution Menu
    Conexant HDA D330 MDC V.92 Modem
    CutePDF Writer 2.8
    Dell Support Center
    Dell Touchpad
    Dell Webcam Center
    Dell Webcam Manager
    Dell Wireless WLAN Card
    ERUNT 1.1j
    Google Toolbar for Internet Explorer
    Google Update Helper
    Highlight Viewer (Windows Live Toolbar)
    Intel(R) Matrix Storage Manager
    iTunes
    Java(TM) SE Runtime Environment 6
    Laptop Integrated Webcam Driver (1.03.02.0719)
    Live! Cam Avatar Creator
    Live! Cam Avatar v1.0
    Map Button (Windows Live Toolbar)
    MediaDirect
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Live Add-in 1.3
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Project Professional 2003
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Search Enhancement Pack
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    MobileMe Control Panel
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Music, Photos & Videos Launcher
    OutlookAddinSetup
    PhoTags Express
    Picasa 3
    Product Documentation Launcher
    QuickTime
    RunAlyzer
    Safari
    Seagate Manager Installer
    Search Assistant Trueads
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2466156)
    Security Update for 2007 Microsoft Office System (KB2509488)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft Office Excel 2007 (KB2464583)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Smart Menus (Windows Live Toolbar)
    Sonic Activation Module
    STOPzilla
    SUPERAntiSpyware Free Edition
    TestDrive Client
    The National Estimator
    Uninstall Startup Inspector
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    User's Guides
    VoiceOver Kit
    Windows Live Toolbar Extension (Windows Live Toolbar)
    Windows Mobile Device Center
    Windows Mobile Device Center Driver Update
    .
    ==== Event Viewer Messages From Past Week ========
    .
    5/9/2011 8:12:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    5/9/2011 8:12:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    5/9/2011 8:11:28 PM, Error: Service Control Manager [7001] - The Windows Media Player Network Sharing Service service depends on the UPnP Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: is3srv
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7022] - The Secondary Logon service hung on starting.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7022] - The Remote Access Connection Manager service hung on starting.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7022] - The IKE and AuthIP IPsec Keying Modules service hung on starting.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7022] - The Background Intelligent Transfer Service service hung on starting.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7001] - The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error: After starting, the service hung in a start-pending state.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Windows Management Instrumentation service which failed to start because of the following error: After starting, the service hung in a start-pending state.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7001] - The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: After starting, the service hung in a start-pending state.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    5/9/2011 7:42:36 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    5/9/2011 7:03:55 PM, Error: EventLog [6008] - The previous system shutdown at 12:27:21 PM on 5/9/2011 was unexpected.
    5/8/2011 11:59:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B68-F52A-11D8-B9A5-505054503030}
    .
    ==== End Of File ===========================

  8. #8
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    Please download and run this tool. It should make your files visible again. Let me know about the result and then we'll go forward.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Junior Member
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    11

    Default

    All of my files are visible again.

  10. #10
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Good. Then we can continue.

    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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