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Thread: Click.Giftload (and other malware?) becoming a real thorn in my side

  1. #21
    Emeritus-Security Expert
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    Oppss, sorry, I thought we used that tool, you can do this instead

    Now to remove most of the tools that we have used in fixing your machine:
    • Make sure you have an Internet Connection.
    • Download OTC to your desktop and run it
    • A list of tool components used in the cleanup of malware will be downloaded.
    • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
    • Click Yes to begin the cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  2. #22
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    I downloaded OTC and ran it. OTC ran and a clean up file window popped up. I never saw a list of programs and my firewall/protection did not give me a message that it was trying to block anything. It asked me to reboot and it did. When the desktop came up, the only thing that was removed was OTC itself. The desktop still has multiple icons including aswMBR, erunt and multiple attachments. Should I just delete these to the recycle bin or should I try another method?

    Thanks!

  3. #23
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    Good Morning,

    There nothing to worry about, you can just drag them all to the trash and lets hope you wont need them again
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  4. #24
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    Excellent! Everything is going smoothly. Thanks again for your assistance. It is greatly appreciated!!

  5. #25
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    Your very welcome,

    Take Care,

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  6. #26
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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    Just a reminder that threads will be closed if no reply in 3 days.

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