Infection???? Help needed

[ken545]

Thats fine, how is your system behaving now ?

[matson]

the computer is installing bunch of updates from microsoft right now.
I don't see the red microsoft security slert icon so far.
It seems a bit slow but I'll see after the complete installation of updates.
After I'll install SpywareBlaster and Spywareguard in order to play safe.
I'll definitely get rid of McAfee to install avast.
I am monitoring the behavior of the machine

[ken545]

OK, let me know whats going on

[matson]

after installing spywareblaster and spywareguard, I tried to scan with spybot and piouff black screen nothing else...
Mcafee is still installed. I am trying to force reboot...

[ken545]

Try using this uninstaller for McAfee
http://majorgeeks.com/McAfee_Consume...ool_d5420.html
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

If you have the TeaTimer active in Spybot it may cause problems with Spyware Blaster as they both do the same thing. So either uninstall Spyware Blaster or if you keep it then disable the TeaTimer in Spybot

• Run Spybot-S&D in Advanced Mode.
• If it is not already set to do this Go to the Mode menu select "Advanced Mode"
• On the left hand side, Click on Tools
• Then click on the Resident Icon in the List
• Uncheck "Resident TeaTimer" and OK any prompts.
• Restart your computer.<--You need to do this for it to take effect

[matson]

I think I found the problem. On the computer, the memory is only 1Gig (the ram) so it might explain the reason why it goes in black screen. the machine is 5 year old so I'll try to expand it to 2 gig to give a lil bit of "fresh air". I uninstalled McAfee successfully. thank you for your program. Avast seems to be ok, I'll monitor it on both computer.
So far, both machine behave well.

I can say, another mission accomplished for ken545

[matson]

oups I forgot, so do you think it's wise to uninstall, all the scanners we used to fix the machine, now?

[matson]

oh maybe I talked a lil bit too fast.
the machine goes in black screen for no reason. it seems like the computer can't go in standby by himself. I mean if you don't touch the computer for 20 seconds, it goes in black screen and to bring him back, you have to force reboot...

[ken545]

Could this be the problem

http://ask-leo.com/why_do_i_get_a_bl...r_a_while.html

[matson]

If think I am impressed of avast. I had the opportunity this morning to see it in action against 3 corrupted files malware win32.gen something like that.
avast detected them, erased them by doing a cleaning before the boot, something McAfee never did. after checking with spybot and malwarebyte, the comp is clean and runs good.

I guess we can say once again good job ken545!!!!



so I won't stop you from helping other people and see ya!!!!

ps: so I can erase all the files we used to clean the computer now?