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Thread: 2nd Try

  1. #1
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    Default 2nd Try

    Hi there:

    I started a thread, but it was closed before I could send my latest reply. I'm helping my mother in law with her computer. The previous thread was:

    http://forums.spybot.info/showthread...958#post401958

    Attached are fresh DDS Logs...

    Thanks. Please be patient, as I cannot get access to this computer every day.

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Owner at 20:20:02.34 on Fri 04/29/2011
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.894.407 [GMT -4:00]
    .
    AV: Internet Antivirus 2011 *Enabled/Updated* {E0D8D2E5-F1BC-4203-9EE8-B63D4BA4B397}
    FW: Internet Antivirus 2011 *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
    C:\DOCUME~1\OWNER~1.YOU\LOCALS~1\Temp\ykg.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner.YOUR-780C524461\Desktop\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://att.my.yahoo.com/
    uSearch Page = hxxp://www.google.com
    uDefault_Page_URL = hxxp://www.everythingy.com/ie/home
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyServer = http=127.0.0.1:25514
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
    uURLSearchHooks: Free Ride Games Toolbar: {f92a9fe4-2850-4198-b9d5-279880e49b16} - c:\program files\free_ride_games\tbFree.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - c:\program files\pricegong\2.1.0\PriceGongIE.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
    BHO: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
    BHO: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
    TB: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    TB: Free Ride Games Toolbar: {f92a9fe4-2850-4198-b9d5-279880e49b16} - c:\program files\free_ride_games\tbFree.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
    TB: {A057A204-BACC-4D26-E3F4-0BBF89EF7186} - No File
    TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_0_0
    uRun: [Walgreens PhotoShow Media Manager] c:\progra~1\walgre~1\walgre~1\data\xtras\mssysmgr.exe
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [MotiveBBM] -AppKey=ATT-SST -URL=\\Start.htm?vendorID=ATT-SST,ConnectivityRequired=true,flowId=HOMEPAGE -windowcontext=ATT-SST
    uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    dRun: [Power2GoExpress] NA
    dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
    StartupFolder: c:\docume~1\owner~1.you\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    uPolicies-explorer: DisallowRun = 1 (0x1)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1297102260018
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll, c:\progra~1\google\google~1\GOEC62~1.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    IFEO: image file execution options - svchost.exe
    Hosts: 127.0.0.1 www.spywareinfo.com
    Hosts: 74.125.45.100 securitysoftwarepayments.com
    Hosts: 74.125.45.100 privatesecuredpayments.com
    Hosts: 74.125.45.100 secure.privatesecuredpayments.com
    Hosts: 74.125.45.100 secure-plus-payments.com
    .
    Note: multiple HOSTS entries found. Please refer to Attach.txt
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-4-18 206256]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
    S0 olermogj;olermogj;c:\windows\system32\drivers\bbkgx.sys --> c:\windows\system32\drivers\bbkgx.sys [?]
    S1 a498cc84;a498cc84;c:\windows\system32\drivers\a498cc84.sys [2009-7-7 0]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-3 136176]
    S3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2005-1-9 14336]
    S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2011-4-18 348752]
    S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2011-4-18 1097096]
    .
    =============== Created Last 30 ================
    .
    2011-04-19 00:12:51 159600 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
    2011-04-19 00:12:27 73840 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
    2011-04-19 00:12:27 206256 ----a-w- c:\windows\system32\drivers\PCTCore.sys
    2011-04-19 00:12:05 64392 ----a-w- c:\windows\system32\drivers\pctplsg.sys
    2011-04-19 00:12:05 -------- d-----w- c:\program files\common files\PC Tools
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 20:22:16.37 ===============
    Last edited by tashi; 2011-05-07 at 07:06. Reason: Copy pasted log into topic

  2. #2
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    Those DDS logs are really old. Please do a fresh run with DDS and post back the logs.

    Please be patient, as I cannot get access to this computer every day.
    If delay longer than 3 days is expected please inform us beforehand so we won't archive topic as inactive.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
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    Default

    Attached are fresh logs. Thanks.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Please post also existing c:\ComboFix.txt file contents.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Default

    Here you go...

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Hi again,


    Open notepad and copy/paste the text in the quotebox below into it:

    Code:
    Driver::
    olermogj
    a498cc84
    File::
    c:\windows\system32\drivers\bbkgx.sys
    c:\windows\system32\drivers\a498cc84.sys
    DDS::
    uInternet Settings,ProxyServer = http=127.0.0.1:25514
    BHO: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
    TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
    TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

    Save this as
    CFScript

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



    Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
    Then post the resultant log.


    Uninstall old Adobe Reader versions and get the latest one ((Adobe Reader X + 10.0.1 update for it)) here or get Foxit Reader here. Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here.



    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 25.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u25-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.


    You should also update (or uninstall if not used) Firefox.


    * Go here to run an online scanner from ESET.
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is UNchecked.
    • Click Scan
    • Wait for the scan to finish.



    Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
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    Attached is the new combofix log, the dds log and attach.txt. I will have to post the ESET log later because I am unable to remain with the computer while it runs.

  8. #8
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    The ESET scan did not produce a log. There were no threats found. See the previous message for the other logs that were requested.

    Thanks...

  9. #9
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    1. Download TDSSKiller and extract its contents into a folder in desired location (i.e. c:\tdsskiller).
    2. Execute the file TDSSKiller.exe.
    3. Click Start Scan. If threats are found, select cure and click Continue (tool may prompt for a reboot).
    4. Post back contents of log file in c: drive root (name should be in UtilityName.Version_Date_Time_log.txt format)
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #10
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    Hi there:

    There were no threats found when scaning with TDSKiller. Attached is the report. Thanks again!

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