Hi!
I just installed Spybot S&D 2 onto my system and have some questions, if you please? But, first some background. On Tuesday I was having problems shutting my system down because of
“Access Violation at Address 00423B70 in module ComcastAntiSpy.exe. Write of addresses 0000000D.”
At the time I tried everything, trying to utilize the following programs:
1. Spybot Search & Destroy
2. AVAST
3. Windows Destroyer
4. Malware Byte’s
None of the programs were finding the problem. So, I contacted both AVAST and SpyBot S&D, requesting help. Below is what they could not find initially:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%langu age
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80197
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80197&lng=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80197
When I sent Susan, from Spybot S&D, all of the reports –to include the one from “HiJackThis,” I received a reply from Susan telling me that she found yet another virus and to download a program and send the results back to her. So, I did. When I tried to send the file via GMAIL it would not send it because the file did indeed contain a virus. I had to use my Windows Live Email. I am still waiting on a reply which I will probably get tomorrow.
In the meantime, I went to Spybot Search and Destroy's website and downloaded the Beta version of S&D. And, it is here that I would like to ask what the following means and what exactly does it entail?
When you do a system repair, what does mean by “Repair broken system entries” and how safe is it to do so? Thank you.
Respectfully,
Jallard