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Thread: Can't uninstall?!

  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default Can't uninstall?!

    Hey there,

    Long time happy user of S&D, but I got some weird notifications from it, so figured something might have bugged up, so I wanted to re-install and update to a newer version (as the updater didn't work properly). However, I can't seem to uninstall - it just freezes right in the start of the process (and I've waited a couple of hours for it to initiate).

    Using Windows a7. Anyone got some kind of trick, I could try?

    I've tried both with Control Panel / Programs and Features / right-click on S&D uninstall, and just S&D's uninstall feature in the start menu.

    Thanks in advance.

    Oskar

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Could it be that you are using the Spybot-S&D 2.0 Beta 1?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default

    It says 2.0.5.131 as "Scanner version", and 2.0.5.0 build 20110804 in the window of the "Manage Services". I couldn't find any "about S&D" to click on.

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    I would recommend to try the new Beta 4.
    You can install over the old version.

    Best regards
    Sandra
    Team Spybot

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