Too bad logs were deleted. Would had been interesting to see what was removed.
Please create a new account if existing account isn't enough to replace the one with issues. Then see if things run ok using it.
Too bad logs were deleted. Would had been interesting to see what was removed.
Please create a new account if existing account isn't enough to replace the one with issues. Then see if things run ok using it.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012
ASAP & UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
found: {784E3329-1B2A-421E-9427-596088B766F6} in my c: drive.
new scan from MBAM:
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org
Database version: v2012.01.15.02
Windows 7 x86 NTFS
Internet Explorer 8.0.7600.16385
Abibabe :: ABIBABE-PC [administrator]
1/15/2012 1:14:52 PM
mbam-log-2012-01-15 (13-14-52).txt
Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 310658
Time elapsed: 35 minute(s), 27 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
But that's not from those scans you had done before you created this forum topic.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012
ASAP & UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Before the system got infected, there were 2 accounts. The other account didn't get infected and was running normally.
After the virus infection, i created another account, the new account ran normally for a while then got infected with win32, so i deleted it.
Thanks.
the new MBAM log was from the scans i did a few minutes ago. the logs from the scan that i did before i created the topic was deleted.Originally Posted by Blade81
Some cleaning we did with ComboFix removed malware items. It would be worth seeing how new account works now.After the virus infection, i created another account, the new account ran normally for a while then got infected with win32, so i deleted it.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012
ASAP & UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hello,
i created a new account, so far it's working normal. what anti-virus, internet security should i use on my laptop?
Hi,
Some final steps assuming system stays ok now.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
A To disable the System Restore feature:
1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Select c: drive and click Configure...
7. Select Turn off protection
8. Press OK.
Repeat steps 6-8 for each hard drive.
B. Reboot.
C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 7. select Restore system settings and previous versions of files -option.
Now lets uninstall ComboFix:
- Click START then RUN
- Now copy-paste Combofix /uninstall in the runbox and click OK
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
- Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.
- Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir
Avast!
Good commercial ones are from:
Kaspersky and
ESET
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012
ASAP & UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hello,
I am unable to update windows.
code 80096001
Hi,
Please see if resetting the Windows Update components helps.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012
ASAP & UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
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