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Thread: Google re-direct and system problems

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  1. #1
    Junior Member
    Join Date
    Mar 2012
    Posts
    14

    Default Google re-direct and system problems

    Ok so I am new to this whole outside tech help. I used to just do a factory restore on my computers if it was something I could not fix. But along with other problems that started all at the same time, my computer now just stays at a black screen after the restart when I attempt a factory restore. My google links re-direct me to spam sites. My computer has stopped recognizing all ipods, but will still recognize iphones? I looked into it and all arrows point to malware so I decided to find help. I tried running full and quick scans of malwarebytes and it found nothing.

    Now that you know my problem I hope that you can be of assistance. Here is my DDS report and the attach.zip that you require.

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
    Run by Britton at 1:24:06 on 2012-03-22
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2812.825 [GMT -5:00]
    .
    AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
    C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\SysWOW64\PnkBstrA.exe
    C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
    c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
    C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
    C:\Windows\system32\SearchIndexer.exe
    c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files (x86)\MagicDisc\MagicDisc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\AVG Secure Search\vprot.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\iTunes\iTunes.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Windows\system32\conhost.exe
    C:\Users\Britton\AppData\Local\Akamai\netsession_win.exe
    C:\Users\Britton\AppData\Local\Akamai\netsession_win.exe
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.bing.com/?pc=ZUGO&form=ZGAPHP
    uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
    uURLSearchHooks: H - No File
    mURLSearchHooks: H - No File
    mWinlogon: Userinit=userinit.exe,
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
    TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    {e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    uRun: [Facebook Update] "C:\Users\Britton\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    uRun: [Akamai NetSession Interface] "C:\Users\Britton\AppData\Local\Akamai\netsession_win.exe"
    mRun: [<NO NAME>]
    mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    StartupFolder: C:\Users\Britton\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    StartupFolder: C:\Users\Britton\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152}\2375942554033383 : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152}\255656675637 : DhcpNameServer = 192.168.2.1
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152}\33C4544503 : DhcpNameServer = 192.168.1.1 68.238.96.12
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152}\6584955495 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{4492F56B-E25B-42CA-BBA1-103309C03152}\C696E6B6379737 : DhcpNameServer = 68.113.206.10 24.217.0.5 24.217.201.67
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO-X64: HP Print Enhancer - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
    BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    BHO-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
    BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    BHO-X64: HP Smart BHO Class - No File
    TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
    TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
    mRun-x64: [(Default)]
    mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Britton\AppData\Roaming\Mozilla\Firefox\Profiles\6uk1atlx.default\
    FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4c5df9e2&v=7.007.026.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
    FF - prefs.js: network.proxy.type - 0
    FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
    FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
    FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
    FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npijjiautoinstallpluginff.dll
    FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
    FF - plugin: C:\Users\Britton\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
    FF - plugin: C:\Users\Britton\AppData\Roaming\Mozilla\Firefox\Profiles\6uk1atlx.default\extensions\battlefieldplay4free@ea.com\plugins\npBP4FUpdater.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: network.protocol-handler.warn-external.dnupdate - false
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
    R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
    R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
    R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
    R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe [2010-3-21 89600]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
    R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
    R2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe [2012-3-13 918880]
    R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
    R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
    R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
    R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-10-30 228408]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-1-24 652360]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
    S3 npggsvc;nProtect GameGuard Service;C:\Windows\system32\GameMon.des -service --> C:\Windows\system32\GameMon.des -service [?]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    .
    =============== Created Last 30 ================
    .
    2012-03-21 05:04:40 -------- d-----w- C:\Program Files\iPod
    2012-03-21 05:04:39 -------- d-----w- C:\Program Files\iTunes
    2012-03-18 12:23:55 592824 ----a-w- C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll
    2012-03-18 12:23:55 44472 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozglue.dll
    2012-03-14 05:25:11 3145728 ----a-w- C:\Windows\System32\win32k.sys
    2012-03-14 05:24:43 1544192 ----a-w- C:\Windows\System32\DWrite.dll
    2012-03-14 05:24:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
    2012-03-14 05:23:33 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
    2012-03-14 05:23:33 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
    2012-03-14 05:23:33 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
    2012-03-14 05:23:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
    2012-03-14 05:23:22 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    2012-03-14 05:23:22 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
    2012-03-14 05:23:21 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
    2012-03-05 03:04:29 -------- d-----w- C:\Users\Britton\AppData\Local\Google
    .
    ==================== Find3M ====================
    .
    2012-03-21 05:11:52 4872 ----a-w- C:\Windows\System32\PerfStringBackup.TMP
    2011-12-28 03:59:24 498688 ----a-w- C:\Windows\System32\drivers\afd.sys
    .
    ============= FINISH: 1:36:05.35 ===============

    I forgot to add that certain programs are not uninstalling or installing properly. And I am pretty sure there is something wrong with my current Java.
    Last edited by tashi; 2012-03-22 at 15:18. Reason: Merged two posts, as per FAQ ;-)

  2. #2
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi,

    Download aswMBR to your desktop. Double click the aswMBR.exe to run it
    Click the Scan button to start scan

    On completion of the scan click save log, save it to your desktop and post in your next reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
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    I just put that program on my desktop, and when I try to run it, it just ask if i want to allow it to make changes to my computer. When I hit yes nothing happens as if I never clicked the program at all.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Make sure antivirus protection is disabled. If it still fails try in safe mode.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Even in Safe Mode the program is still failing to start.

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    1. Download TDSSKiller and extract its contents into a folder in desired location (i.e. c:\tdsskiller).
    2. Execute the file TDSSKiller.exe.
    3. Click Start Scan. If threats are found, select skip and click Continue (tool may prompt for a reboot).
    4. Post back contents of log file in c: drive root (name should be in UtilityName.Version_Date_Time_log.txt format)
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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