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Thread: ABnow.com Google redirect infection

  1. #41
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    Hi rockmypunkk,

    just need to remove stopzilla and defrag so it's not so slow
    Good idea, stopzilla is not a prgram I would recommend. Lets remove it now along with some other out of date programs

    • Click on start
    • Then Run
    • In the open text entry box please copy/paste appwiz.cpl Then click enter.
    • Press the "Remove" or "Change/Remove"...button to uninstall the programs listed below.
      • Adobe Flash Player 10 ActiveX
      • Adobe Reader 9.3.4
      • Adobe Reader 9.5.0
      • Java(TM) 6 Update 31
      • STOPzilla
      • Viewpoint Media Player
    • Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

    You can reinstall the latest versions of Flash, Reader and Java using the links below.
    http://get.adobe.com/flashplayer/
    http://get.adobe.com/uk/reader/
    http://www.java.com/en/download/index.jsp


    ATF Cleaner
    Please download ATF Cleaner to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.


    Security Check
    • Please download Security Check by screen317 from one of the links below:
    • Save it to your Desktop.
    • Double click SecurityCheck.exeand follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt
    • Please post the contents of that document.
    Proud Graduate of the MalWare Removal University

  2. #42
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    Jan 2009
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    Couldn't remove Adobe Reader 9.3.4 received the notification
    This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.

  3. #43
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    No problem, just continue with the rest of the instructions.
    Proud Graduate of the MalWare Removal University

  4. #44
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    Jan 2009
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    Results of screen317's Security Check version 0.99.32
    Windows XP Service Pack 3 x86
    Internet Explorer 6 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    avast! Free Antivirus
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Spybot - Search & Destroy
    McAfee SiteAdvisor
    Java(TM) 6 Update 31
    Adobe Flash Player 11.2.202.228
    Adobe Reader 9 Adobe Reader out of date!
    Adobe Reader X (10.1.3)
    Mozilla Firefox (11.0.)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Malwarebytes' Anti-Malware mbamservice.exe
    Malwarebytes' Anti-Malware mbamgui.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast avastUI.exe
    ``````````End of Log````````````

  5. #45
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    Feb 2012
    Location
    Ireland
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    Default

    Hi rockmypunkk,

    You can try removing Adobe Reader with Revo Uninstaller

    Just install the Program and run it. Select the program you want to remove (Adobe) and select the Uninstallation mode you want. I would suggest using the moderate setting.

    Securitycheck shows that you still have IE6 installed. This poses a huge security risk. Even if you do not use Internet Explorer I would urge you to upgrade it to the latest version. You should be able to do this using Windows Update.

    Congratulations your PC is now feee from infection 8) Follow the below steps to clean up the tools we used to fix your PC.

    Clean up with OTL

    • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CleanUp! button
    • Say Yes to the prompt and then allow the program to reboot your computer.



    Uninstall Combofix
    • Click on Start >> Run...
    • Now type in ComboFix /Uninstall into the box and click OK.
    • Note the space between the X and the /Uninstall, it needs to be there.

    The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.


    Additional Security Tips.
    Update your Antivirus programs and other programs regularly.
    Secunia Personal Software Inspector - Copyright Secunia. This app will monitor programs on your computer for known vulnerabilities. You can set it to auto-update for you, or just prompt you if an update is available. I highly recommend it.
    F-secure Health Check - Copyright F-Secure Corporation. F-Secure Health Check is a free application that tells you if your computer is protected and helps you fix possible security issues.

    Visit Microsoft often
    Keep on top of critical updates, as well as other updates for your computer.
    How to configure and use Automatic Updates in Windows XP
    Using Windows Update for Windows XP
    Microsoft Update Home


    Please let me know that you completed the cleanup steps and reviewed the rest of the post. Once I receive your reply, unless there are other malware questions or concerns, I will have this topic closed as resolved.
    Proud Graduate of the MalWare Removal University

  6. #46
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    I had actually removed internet explorer over a year ago but combofix brought it back, I'll just remove it again. Revo was unable to remove adobe it came up with the same notification about the patch package, was unable to remove combofix, the command came up with the error, windows cannot find combofix

  7. #47
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    I had actually removed internet explorer over a year ago but combofix brought it back, I'll just remove it again.
    Combofix would not have added this back. I would recommend leaving it installed and updating it to the latest version.
    Revo was unable to remove adobe it came up with the same notification about the patch package,
    Try just installing the latest version of Adobe Reader from here. Run the securitycheck again and see it it still reports that version 9 is installed.
    was unable to remove combofix, the command came up with the error, windows cannot find combofix
    Is the combofix icon still on your desktop?
    Proud Graduate of the MalWare Removal University

  8. #48
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    Jan 2009
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    No I think otl removed combofix on the cleanup

  9. #49
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    I think you may be right, just download Combofix to your desktop again and then run the uninstall command I posted earlier

    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Proud Graduate of the MalWare Removal University

  10. #50
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    Jan 2009
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    58

    Default

    Okay I have uninstalled combofix

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