Hi,
Thank you for taking the time to look this over, I am baffled and I don't know really anything about how this stuff works. When I click on a link it takes me to what looks like a advertizement page with additional links on it - I do not remember if I clicked on any of those links but I might have .

As a sub note and possibly unrelated I bought and installed CyberScrub® Privacy Suite™ 4.2 Professional and it stopped working long before all this happened and when I went to their site and requested a clean download (the program works in a very limited way in that I can scrub individual files but not drives), they wanted to sell me the new version and would not give me the version I purchased because they don't support it. Right now I don't have the money to purchase the new version. I really liked this program but don't know really if it does what it says it does. Like I stated I am a complete novice about this stuff. So if you are allowed to elaborate on this product, I would be interested in how you felt about it... thumbs up, thumbs down... sort of thing. The reason I bring this up and I don't mean to waste your time, but I saw the program on one of the logs and thought about it.

So thank you again, it amazes me how you all can see this stuff in a way and find fixes for these problems. I see by looking over the site that many other people have this very same problem.

I am on a home network - I am renting - where there might be up to 4 other devices on at various times. I don't know enough to be aware if their behavior would influence my computer and the settings or me them. I don't understand traffic and what is allowed in what direction but of course do not want my personal property stored on my computer stolen or just stumbled upon by them or anyone else. Thanks for your help you have my gratitude. I have followed all the instructions and I hope I got everything you need. Thank you and

Please notice the attachment and...

Here is the log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.2.1
Run by Owner at 10:40:50 on 2012-04-21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.311 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.0 runtime\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\office
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1212714337317
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212769596000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{77B3BB3A-0FAB-42D1-AB17-77A11E5D8029} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B5927AE0-655D-4A43-96BF-CDD9CFAB6835} : DhcpNameServer = 192.168.0.1
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\119ckrol.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\oracle\javafx 2.0 runtime\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-11-3 64512]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-14 612184]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-6-14 337880]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-6-14 20696]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-6-11 44768]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-11-3 2152152]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-11-3 15232]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [2008-6-9 2944]
S3 BrSerWDM;Brother Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [2008-6-9 61952]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\drivers\BrUsbMdm.sys [2008-6-9 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [2008-6-9 10368]
S3 COMMONFX.SYS;COMMONFX.SYS;c:\windows\system32\drivers\commonfx.sys --> c:\windows\system32\drivers\COMMONFX.SYS [?]
S3 COMMONFX;COMMONFX;c:\windows\system32\drivers\commonfx.sys --> c:\windows\system32\drivers\COMMONFX.SYS [?]
S3 CT20XUT.SYS;CT20XUT.SYS;c:\windows\system32\drivers\ct20xut.sys --> c:\windows\system32\drivers\CT20XUT.SYS [?]
S3 CT20XUT;CT20XUT;c:\windows\system32\drivers\ct20xut.sys --> c:\windows\system32\drivers\CT20XUT.SYS [?]
S3 CTAUDFX.SYS;CTAUDFX.SYS;c:\windows\system32\drivers\ctaudfx.sys --> c:\windows\system32\drivers\CTAUDFX.SYS [?]
S3 CTAUDFX;CTAUDFX;c:\windows\system32\drivers\ctaudfx.sys --> c:\windows\system32\drivers\CTAUDFX.SYS [?]
S3 CTEAPSFX.SYS;CTEAPSFX.SYS;c:\windows\system32\drivers\cteapsfx.sys --> c:\windows\system32\drivers\CTEAPSFX.SYS [?]
S3 CTEAPSFX;CTEAPSFX;c:\windows\system32\drivers\cteapsfx.sys --> c:\windows\system32\drivers\CTEAPSFX.SYS [?]
S3 CTEDSPFX.SYS;CTEDSPFX.SYS;c:\windows\system32\drivers\ctedspfx.sys --> c:\windows\system32\drivers\CTEDSPFX.SYS [?]
S3 CTEDSPFX;CTEDSPFX;c:\windows\system32\drivers\ctedspfx.sys --> c:\windows\system32\drivers\CTEDSPFX.SYS [?]
S3 CTEDSPIO.SYS;CTEDSPIO.SYS;c:\windows\system32\drivers\ctedspio.sys --> c:\windows\system32\drivers\CTEDSPIO.SYS [?]
S3 CTEDSPIO;CTEDSPIO;c:\windows\system32\drivers\ctedspio.sys --> c:\windows\system32\drivers\CTEDSPIO.SYS [?]
S3 CTEDSPSY.SYS;CTEDSPSY.SYS;c:\windows\system32\drivers\ctedspsy.sys --> c:\windows\system32\drivers\CTEDSPSY.SYS [?]
S3 CTEDSPSY;CTEDSPSY;c:\windows\system32\drivers\ctedspsy.sys --> c:\windows\system32\drivers\CTEDSPSY.SYS [?]
S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\windows\system32\drivers\cterfxfx.sys --> c:\windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTERFXFX;CTERFXFX;c:\windows\system32\drivers\cterfxfx.sys --> c:\windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTEXFIFX.SYS;CTEXFIFX.SYS;c:\windows\system32\drivers\ctexfifx.sys --> c:\windows\system32\drivers\CTEXFIFX.SYS [?]
S3 CTEXFIFX;CTEXFIFX;c:\windows\system32\drivers\ctexfifx.sys --> c:\windows\system32\drivers\CTEXFIFX.SYS [?]
S3 CTHWIUT.SYS;CTHWIUT.SYS;c:\windows\system32\drivers\cthwiut.sys --> c:\windows\system32\drivers\CTHWIUT.SYS [?]
S3 CTHWIUT;CTHWIUT;c:\windows\system32\drivers\cthwiut.sys --> c:\windows\system32\drivers\CTHWIUT.SYS [?]
S3 CTSBLFX.SYS;CTSBLFX.SYS;c:\windows\system32\drivers\ctsblfx.sys --> c:\windows\system32\drivers\CTSBLFX.SYS [?]
S3 CTSBLFX;CTSBLFX;c:\windows\system32\drivers\ctsblfx.sys --> c:\windows\system32\drivers\CTSBLFX.SYS [?]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2008-6-5 17149]
S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2008-6-5 362944]
.
=============== Created Last 30 ================
.
2012-04-21 02:45:47 -------- d-----w- c:\program files\PC Tools
2012-04-21 02:30:54 185560 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2012-04-21 02:30:54 -------- d-----w- c:\program files\common files\PC Tools
2012-04-21 02:30:10 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2012-04-21 02:30:09 -------- d-----w- c:\documents and settings\owner\application data\TestApp
2012-03-30 02:19:50 -------- d-----w- c:\program files\iPod
2012-03-30 02:19:35 -------- d-----w- c:\program files\iTunes
2012-03-26 15:41:34 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2012-03-26 15:41:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2012-04-04 22:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-06 23:15:19 41184 ----a-w- c:\windows\avastSS.scr
2012-03-06 23:03:51 612184 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ----a-w- c:\windows\system32\html.iec
2012-02-21 05:56:24 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-13 05:51:22 26112 ----a-w- c:\windows\system32\userinit.exe
2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 10:44:36.98 ===============