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Thread: Particularly nasty Smitfraud-c.gp infection

  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    14

    Default Particularly nasty Smitfraud-c.gp infection

    Hi folks! I've been fighting with a nasty little infection here, and I think I've got a pretty good bead on what it might be (Spybot only returns results for a "Smitfraud-c.gp - a bit of googling shows this to be a particularly nasty piece of malware) - unfortunately, it doesn't want to go willingly into the recycle bin in the sky.

    I've run through my normal barrage of Spybot S&D and Malware Bytes, but this guy just doesn't want to go anywhere, so I turn to the pro's. I've done my ERUNT backup, and have the necessary log files. I've also included a HijackThis logfile - maybe not necessary, but I figure the more info I provide, the better I have a chance of getting my laptop back!

    Thanks in advance for any assistance!
    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
    Run by Rob at 9:09:37 on 2012-04-24
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2663.1553 [GMT -4:00]
    .
    AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\system32\atiesrxx.exe
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\atieclxx.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
    C:\windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\windows\system32\SearchIndexer.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    -netsvcs
    C:\windows\system32\conhost.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
    C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Windows\system32\WUDFHost.exe
    C:\windows\system32\DllHost.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uDefault_Page_URL = hxxp://start.toshiba.com/g/
    uInternet Settings,ProxyOverride = <local>;*.local
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    StartupFolder: C:\Users\Rob\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{6814AB87-A244-4A29-9F0B-AA214F5DF91A} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{6814AB87-A244-4A29-9F0B-AA214F5DF91A}\46C696E6B6 : DhcpNameServer = 192.168.0.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
    BHO-X64: Symantec NCO BHO - No File
    BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL
    BHO-X64: Symantec Intrusion Prevention - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Rob\AppData\Roaming\Mozilla\Firefox\Profiles\ziqxp591.default\
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 amd_sata;amd_sata;C:\windows\system32\DRIVERS\amd_sata.sys --> C:\windows\system32\DRIVERS\amd_sata.sys [?]
    R0 amd_xata;amd_xata;C:\windows\system32\DRIVERS\amd_xata.sys --> C:\windows\system32\DRIVERS\amd_xata.sys [?]
    R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS --> C:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS --> C:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120413.001\BHDrvx64.sys [2012-4-13 1160824]
    R1 ccHP;Symantec Hash Provider;C:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys --> C:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [?]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120418.001\IDSviA64.sys [2012-4-18 488568]
    R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS --> C:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [?]
    R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS --> C:\windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
    R2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe --> C:\windows\system32\atiesrxx.exe [?]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-20 654408]
    R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccsvchst.exe [2011-10-16 126400]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-7-27 1153368]
    R3 amdkmdag;amdkmdag;C:\windows\system32\DRIVERS\atikmdag.sys --> C:\windows\system32\DRIVERS\atikmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\windows\system32\DRIVERS\atikmpag.sys --> C:\windows\system32\DRIVERS\atikmpag.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-5 138360]
    R3 ETD;ELAN PS/2 Port Input Device;C:\windows\system32\DRIVERS\ETD.sys --> C:\windows\system32\DRIVERS\ETD.sys [?]
    R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
    R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]
    R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2011-5-26 51576]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-26 136176]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-26 136176]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\system32\drivers\TsUsbGD.sys --> C:\windows\system32\drivers\TsUsbGD.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2012-04-23 22:20:41 20480 ------w- C:\windows\svchost.exe
    2012-04-23 15:03:40 -------- d-----w- C:\Users\Rob\AppData\Local\CrashDumps
    2012-04-20 17:49:00 -------- d-----w- C:\Users\Rob\AppData\Roaming\Malwarebytes
    2012-04-20 17:48:35 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-04-20 17:48:33 24904 ----a-w- C:\windows\System32\drivers\mbam.sys
    2012-04-20 17:48:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-04-07 21:53:11 3145728 ---ha-w- C:\windows\System32\win32k.sys
    2012-04-07 21:52:57 1544192 ---ha-w- C:\windows\System32\DWrite.dll
    2012-04-07 21:52:56 1077248 ---ha-w- C:\windows\SysWow64\DWrite.dll
    2012-04-07 21:48:18 9216 ---ha-w- C:\windows\System32\rdrmemptylst.exe
    2012-04-07 21:48:18 149504 ---ha-w- C:\windows\System32\rdpcorekmts.dll
    2012-04-07 21:48:17 77312 ---ha-w- C:\windows\System32\rdpwsx.dll
    2012-04-07 21:48:07 -------- d--h--w- C:\Users\Rob\AppData\Roaming\Tific
    2012-04-07 21:47:55 -------- d--h--w- C:\Users\Rob\AppData\Local\Symantec
    2012-04-07 21:47:34 826880 ---ha-w- C:\windows\SysWow64\rdpcore.dll
    2012-04-07 21:47:34 23552 ---ha-w- C:\windows\System32\drivers\tdtcp.sys
    2012-04-07 21:47:34 210944 ---ha-w- C:\windows\System32\drivers\rdpwd.sys
    2012-04-07 21:47:34 1031680 ---ha-w- C:\windows\System32\rdpcore.dll
    2012-04-04 05:53:56 182160 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
    2012-03-25 20:59:04 -------- d--h--w- C:\Program Files (x86)\Skype
    .
    ==================== Find3M ====================
    .
    2012-02-17 12:25:56 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    .
    ============= FINISH: 9:12:43.94 ===============
    Last edited by tashi; 2012-04-24 at 16:11. Reason: Removed code wrap

  2. #2
    Senior Member
    Join Date
    Sep 2010
    Posts
    631

    Default

    Hi spetrarca, welcome to the forum.

    To make cleaning this machine easier
    • Please do not uninstall/install any programs unless asked to
      It is more difficult when files/programs are appearing in/disappearing from the logs.
    • Please do not run any scans other than those requested
    • Please follow all instructions in the order posted
    • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
    • Do not attach any logs/reports, etc.. unless specifically requested to do so.
    • If you have problems with or do not understand the instructions, Please ask before continuing.
    • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.


    Download the latest version of TDSSKiller from here and save it to your Desktop.


    • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.


    • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.


    • Click the Start Scan button.


    • If a suspicious object is detected, the default action will be Skip, click on Continue.


    • If malicious objects are found, they will show in the Scan results and offer three (3) options.
    • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.


    • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


    A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
    Member of UNITE and ASAP

  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    14

    Default

    Hi oldman, thanks for the quick reply, and sorry about the "code" tags - thought it might make things easier to read, but I guess the road to hell really is paved with good intentions

    As for the log from TDSSKiller, the forums don't seem to like it as it goes over the 64000 character text limit (even without my smalltalk), and it is 126.4 KB - which exceeds the forum's limit of 48.8 KB for txt file attachments - can I provide you with a Pastebin link, or should I just try and split the log over 2 replies?

    Thank you!

  4. #4
    Senior Member
    Join Date
    Sep 2010
    Posts
    631

    Default

    Hi spetrarca,

    The PasteBin link will be fine or you can zip it and attach it.
    Member of UNITE and ASAP

  5. #5
    Junior Member
    Join Date
    Apr 2012
    Posts
    14

    Default

    Quote Originally Posted by oldman960 View Post
    you can zip it and attach it.
    Never even crossed my mind, hahaha. Is there a :facepalm: emote on these boards??

  6. #6
    Senior Member
    Join Date
    Sep 2010
    Posts
    631

    Default

    Hi spetrarca,


    Why yes there is.

    That got some of it. let's go for the rest.

    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
    • Right click on ComboFix.exe, click Run as Administrator & follow the prompts.


    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    Notes:

    1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
    3 CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

    Please post back with the combofix log.


    Tow's the computer?
    Member of UNITE and ASAP

  7. #7
    Junior Member
    Join Date
    Apr 2012
    Posts
    14

    Default

    So far so good, however during combofix I recieved the attached notification - I have disabled Norton 360 Autoprotect as instructed here - am I clear to proceed, or is there another step I need to take to "fully" disable N360?

  8. #8
    Senior Member
    Join Date
    Sep 2010
    Posts
    631

    Default

    Hi spetrarca,

    I think you should be all right.
    Member of UNITE and ASAP

  9. #9
    Junior Member
    Join Date
    Apr 2012
    Posts
    14

    Default

    Great

    Logfile attached.

    As an aside, when I tried to open Windows Explorer after running CF and letting it run through its thing and reboot, I got the error message "C:\windows\explorer.exe Illegal operation attempted on a registry key that has been marked for deletion" - possibly related to the issue at hand?

    Again - thanks!

  10. #10
    Senior Member
    Join Date
    Sep 2010
    Posts
    631

    Default

    Hi spetrarca,


    No that message sometimes occurs after running combofix on a Vista or Win7 machine. Reboot the computer and it will go away.

    Please follow all previous instructions regarding security programs.

    Open a new Notepad session
    • Click the Start button, click run
    • in the run box type notepad
    • click ok
    • In the notepad, Click "Format" and be certain that Word Wrap is not checked.
    • Copy and paste all the text in the code box below into the Notepad. Do Not copy the word CODE


    Code:
    File::
    c:\windows\svchost.exe
    In the notepad
    • Click File, Save as..., and set the Save in to your Desktop
    • In the filename box, type (including quotation marks) as the filename: "CFScript.txt"
    • Click save

    Using your mouse left button, drag the new file CFscript.txt and drop it on the ComboFix.exe icon as shown below.

    This will start ComboFix again.Close all browser/windows first.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**




    Please post the combofix log.

    How is the computer?
    Last edited by oldman960; 2012-04-25 at 18:04.
    Member of UNITE and ASAP

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