I have XP antispyware 2012/Internet Security 2012 on my laptop. It boots up when i run internet explorer (try to access internet)I think? via jjv.eve file, so not able to access web. Not possible to download a fix. Have managed to load Superantispyware Portable via memory stick and run quick scan, lots of malware found and deleted but not one listed above Not able to start up in anything but Normal Mode.
Obviously not been able to run any kind of back up requiring a web link. This post sent via another laptop.
Any ideas spring to mind on a possible fix?