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Thread: smitfraud-c.generic infection removal help

  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    2

    Default smitfraud-c.generic infection removal help

    I seem to have the smitfraud-c.generic trojan on my PC and cant seem to get rid of it using SpybotS&D,MalewareBytes, Norton;so I need your help.
    A little backround on the troubelshooting I did on my end- The issue started yesterday when I was having trouble logging into windows-screen freeze on the credentials step(and very slow post login). After mucking around with the hw(ram); I was able to start windows and ran Spybot S&D. This is when I realized that I had the smitfraud. I proceeded to try and remove it Spybot; but it seemed to return on a restart. When spybot dint do the trick,I downloaded & tried Malware Bytes; and finally I tried this tool called Norton Power Eraser - Neither did the job.

    I need your inputs on getting this resolved. Please help!!

    One observation - the PC occasionally is superfast(almost like for a few hours block); then it becomes super slow(again for a few hours continiously). Why is that? Why isnt it consitantly slow?

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Vik at 20:05:00 on 2012-04-27
    Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4094.2550 [GMT -4:00]
    .
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Ati2evxx.exe
    C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
    C:\Program Files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
    C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerRemote.exe
    C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerScheduleService.exe
    C:\Program Files (x86)\AVerMedia\AVerUpdate\AVerUpdateServer.exe
    C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Hauppauge\MediaCenterService\HcwMceSvc.exe
    C:\Program Files (x86)\IR Server Suite\IR Server.exe
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\SnugTV\SnugTV Station\AMAServer.exe
    C:\Program Files (x86)\MillieSoft\TunerFreeMCE\TunerFreeMCEService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    E:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\M.Play Home Center\MHC.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\IR Server Suite\IR Server Tray.exe
    C:\Users\Vik\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Users\Vik\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
    E:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe
    E:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    C:\Program Files (x86)\WinTV\Ir.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    E:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
    C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
    C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
    E:\Program Files (x86)\MediaBrowser\MediaBrowser\MediaBrowserService.exe
    C:\Program Files (x86)\SnugTV\SnugTV Station\QuickStart.exe
    E:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    E:\Program Files (x86)\SlySoft\AnyDVD\ADvdDiscHlp64.exe
    C:\Windows\system32\conhost.exe
    E:\Program Files (x86)\ArcSoft\TotalMedia Theatre 5\TotalMedia Server\TM Server.exe
    E:\Program Files (x86)\MagicDisc\MagicDisc.exe
    C:\Program Files (x86)\ZeeVee\ZvRemote\ZvRemote.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\DllHost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\Windows\system32\vssvc.exe
    C:\Windows\System32\svchost.exe -k swprv
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - E:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [IR Server Tray] "C:\Program Files (x86)\IR Server Suite\IR Server Tray.exe"
    uRun: [Google Update] "C:\Users\Vik\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [IR Server]
    uRun: [Octoshape Streaming Services] "C:\Users\Vik\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
    uRun: [12Voip] "E:\Program Files (x86)\12Voip.com\12Voip\12Voip.exe" -nosplash -minimized
    uRun: [AnyDVD] E:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe
    mRun: [TrueImageMonitor.exe] E:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [UpdateLBPShortCut] "E:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun: [RemoteControl9] "E:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
    mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
    mRun: [UpdatePPShortCut] "E:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
    mRun: [LGODDFU] "E:\Program Files (x86)\lg_toolkit\fwupdate.exe" blrun
    mRun: [UpdatePSTShortCut] "E:\Program Files (x86)\CyberLink\Blu-ray Disc Suite\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\Blu-ray Disc Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun: [Malwarebytes' Anti-Malware] "E:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    StartupFolder: C:\Users\Vik\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - E:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    StartupFolder: C:\Users\Vik\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - E:\Program Files (x86)\MagicDisc\MagicDisc.exe
    StartupFolder: C:\Users\Vik\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ZvRemote.lnk - C:\Program Files (x86)\ZeeVee\ZvRemote\ZvRemote.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AUTOST~1.LNK - C:\Program Files (x86)\WinTV\Ir.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AVERHI~1.LNK - C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AVERQU~1.LNK - C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MEDIAB~1.LNK - E:\Program Files (x86)\MediaBrowser\MediaBrowser\MediaBrowserService.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNUGTV~1.LNK - C:\Windows\Installer\{F6C368A7-0DD5-4DA1-BDE1-4369AFA45B4E}\NewShortcut1_46FEF19C05F1475DAA14D9007DC15270_2.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOTALM~1.LNK - E:\Program Files (x86)\ArcSoft\TotalMedia Theatre 5\TotalMedia Server\TM Server.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~2\SPYBOT~1\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
    TCP: Interfaces\{CB682261-DFD6-4B36-8A59-B075D9EAAFC7} : DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
    BHO-X64: Symantec NCO BHO - No File
    BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL
    BHO-X64: Symantec Intrusion Prevention - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    mRun-x64: [TrueImageMonitor.exe] E:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [UpdateLBPShortCut] "E:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun-x64: [RemoteControl9] "E:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
    mRun-x64: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
    mRun-x64: [UpdatePPShortCut] "E:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
    mRun-x64: [LGODDFU] "E:\Program Files (x86)\lg_toolkit\fwupdate.exe" blrun
    mRun-x64: [UpdatePSTShortCut] "E:\Program Files (x86)\CyberLink\Blu-ray Disc Suite\MUITransfer\MUIStartMenu.exe" "E:\Program Files (x86)\CyberLink\Blu-ray Disc Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun-x64: [Malwarebytes' Anti-Malware] "E:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS [?]
    R0 tdrpman251;Acronis Try&Decide and Restore Points filter (build 251);C:\Windows\system32\DRIVERS\tdrpm251.sys --> C:\Windows\system32\DRIVERS\tdrpm251.sys [?]
    R1 ArcSec;archlp;C:\Windows\system32\drivers\ArcSec.sys --> C:\Windows\system32\drivers\ArcSec.sys [?]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120416.001\IDSviA64.sys [2012-4-16 488568]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS [?]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502000.00D\SYMNETS.SYS [?]
    R2 ADExchange;ArcSoft Exchange Service;C:\Program Files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe [2011-9-16 39528]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    R2 afcdpsrv;Acronis Nonstop Backup service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-9-11 2326920]
    R2 AVerRemote;AVerRemote;C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerRemote.exe [2011-12-30 348160]
    R2 AVerScheduleService;AVerScheduleService;C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerScheduleService.exe [2011-12-30 397312]
    R2 AVerUpdateServer;AVerUpdateServer;C:\Program Files (x86)\AVerMedia\AVerUpdate\AVerUpdateServer.exe [2010-3-9 169984]
    R2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-11 136176]
    R2 HcwMceSvc;Hauppauge Media Center Service;C:\Program Files (x86)\Hauppauge\MediaCenterService\HcwMceSvc.exe [2011-9-17 113192]
    R2 IRServer;IR Server;C:\Program Files (x86)\IR Server Suite\IR Server.exe [2009-12-18 356352]
    R2 MBAMService;MBAMService;E:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-27 654408]
    R2 SnugTV Service;SnugTV Service;C:\Program Files (x86)\SnugTV\SnugTV Station\AMAServer.exe [2010-4-12 526336]
    R2 TunerFreeMCEService;TunerFreeMCEService;C:\Program Files (x86)\MillieSoft\TunerFreeMCE\TunerFreeMCEService.exe [2011-10-27 14336]
    R3 afcdp;afcdp;C:\Windows\system32\DRIVERS\afcdp.sys --> C:\Windows\system32\DRIVERS\afcdp.sys [?]
    R3 AVerFx2hbtv64;AVerMedia H826 USB Hybrid Tuner;C:\Windows\system32\drivers\AVerFx2hbtv64.sys --> C:\Windows\system32\drivers\AVerFx2hbtv64.sys [?]
    R3 hcw49swt;Hauppauge HD PVR Tuner Device;C:\Windows\system32\drivers\hcw49swt.sys --> C:\Windows\system32\drivers\hcw49swt.sys [?]
    R3 hcwD1capture;Hauppauge Colossus Capture Service;C:\Windows\system32\DRIVERS\hcwD1cap.sys --> C:\Windows\system32\DRIVERS\hcwD1cap.sys [?]
    R3 hcwD1encoder;Hauppauge Colossus Encoder Service;C:\Windows\system32\DRIVERS\hcwD1xcd.sys --> C:\Windows\system32\DRIVERS\hcwD1xcd.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120402.001\BHDrvx64.sys [2012-4-2 1160824]
    S2 CLKMSVC10_173EB256;CyberLink Product - 2011/12/03 20:30:17;E:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2010-11-23 240112]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 N360;Norton Security Suite;"E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe" /s "N360" /m "E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\diMaster.dll" /prefetch:1 --> E:\Program Files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe [?]
    S2 SBSDWSCService;SBSD Security Center Service;E:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-9-11 1153368]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-27 253088]
    S3 dmvsc;dmvsc;C:\Windows\system32\drivers\dmvsc.sys --> C:\Windows\system32\drivers\dmvsc.sys [?]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-4 138360]
    S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-11 136176]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\system32\drivers\rdpvideominiport.sys --> C:\Windows\system32\drivers\rdpvideominiport.sys [?]
    S3 Synth3dVsc;Synth3dVsc;C:\Windows\system32\drivers\synth3dvsc.sys --> C:\Windows\system32\drivers\synth3dvsc.sys [?]
    S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\system32\drivers\terminpt.sys --> C:\Windows\system32\drivers\terminpt.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
    S3 tsusbhub;tsusbhub;C:\Windows\system32\drivers\tsusbhub.sys --> C:\Windows\system32\drivers\tsusbhub.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2012-04-27 23:31:38 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-04-27 22:19:53 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-04-27 22:19:52 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2012-04-27 22:19:52 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2012-04-27 22:17:06 418464 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-04-27 19:31:23 -------- d-----w- C:\Users\Vik\AppData\Roaming\Malwarebytes
    2012-04-27 19:31:18 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-04-27 19:15:02 -------- d-----w- C:\Users\Vik\AppData\Local\NPE
    2012-04-14 01:08:47 -------- d-----w- C:\Users\Vik\AppData\Local\{5987E7C4-5813-46E1-B9AE-F4B9D046FD0C}
    2012-04-13 13:08:06 -------- d-----w- C:\Users\Vik\AppData\Local\{4784D39C-0335-4A6B-A64F-6B9059C77D35}
    2012-04-13 13:07:56 -------- d-----w- C:\Users\Vik\AppData\Local\{A55FD31E-B714-431E-85AE-DE4A86D35D3D}
    2012-04-13 13:03:05 -------- d-----w- C:\Windows\en
    2012-04-13 12:58:43 48488 ----a-w- C:\Windows\System32\drivers\fssfltr.sys
    2012-04-13 12:55:33 -------- d-----w- C:\Users\Vik\AppData\Local\Windows Live
    2012-04-13 12:55:31 -------- d-----w- C:\Program Files (x86)\Common Files\Windows Live
    2012-04-13 12:46:02 -------- d-----w- C:\Users\Vik\AppData\Local\AVer MediaCenter
    2012-04-12 07:00:59 81408 ----a-w- C:\Windows\System32\imagehlp.dll
    2012-04-12 07:00:59 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
    2012-04-12 07:00:59 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
    2012-04-12 07:00:58 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
    2012-04-12 07:00:58 5120 ----a-w- C:\Windows\System32\wmi.dll
    2012-04-12 07:00:58 220672 ----a-w- C:\Windows\System32\wintrust.dll
    2012-04-12 07:00:58 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
    2012-04-10 04:27:18 -------- d-----w- C:\Users\Vik\AppData\Roaming\Tific
    2012-04-10 04:27:14 -------- d-----w- C:\Users\Vik\AppData\Local\Symantec
    .
    ==================== Find3M ====================
    .
    2012-04-27 22:17:06 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-03-08 22:50:28 49016 ----a-w- C:\Windows\SysWow64\sirenacm.dll
    2012-03-08 22:37:20 302448 ----a-w- C:\Windows\WLXPGSS.SCR
    2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
    2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
    2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-02-17 06:38:27 1112064 ----a-w- C:\Windows\System32\rdpcorets.dll
    2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
    2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
    2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
    2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
    2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
    2012-02-07 15:02:40 1070352 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
    2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys
    .
    ============= FINISH: 20:05:20.18 ===============

    Please find the attach.zip file from the dds tool attached.
    Attached Files Attached Files
    Last edited by tashi; 2012-04-28 at 03:14. Reason: Merged three posts (please don't add-as per forum sticky), closed first topic

  2. #2
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    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

    Running programs with Vista or Windows 7 , you need to Right Click on the program and select RUN AS ADMINISTATOR


    Before we start checking to see if Malware is involved, I am reading not so good things about this program, lets uninstall it and see if it makes a difference, it can be uninstalled under Programs and Features in the Control Panel

    MediaBrowser
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Security Expert ken545's Avatar
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    Still with us ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  4. #4
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    Due to inactivity, this thread will now be closed.

    If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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