Troj/ZbotMem-B
Hello, I am looking for assistance with my parents' computer which seems to be infected with a virus Troj/ZbotMem-B. According to Sophos, which detected the virus, only manual removal is possible (no quarantine or other action was performed by Sophos to the best of my knowledge). Scrolling up in the Sophos log, it appears that Troj/EncProc-B was also detected and removed, Mal/Generic-S was detected once and quarantined. All of these positive findings appear in the logs from 4/22/12, prior to that there were no known issues with this computer.
Symptoms: some random redirects in IE e.g. Happilli, difficulty accessing this forum, difficulty accessing Sophos websites - intermittently
Spybot - no detected issues, Teatimer disabled.
Registry backed up with ERUNT
No known attempt at further removal other than what Sophos tried to do automatically.
Thank you so much for your time and your help!
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Mom and Dad at 22:27:33 on 2012-04-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.1765 [GMT -5:00]
.
AV: Sophos Anti-Virus *Enabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Enabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Broadcom\BPowMon\BPowMon.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LifeScan\OneTouchDMSPro\Bin\SnapShot.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Users\Mom and Dad\AppData\Local\dplaysvr.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "c:\users\mom and dad\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [opcfg] rundll32.exe "c:\users\momand~1\appdata\local\temp\opcfg.dll",SaveMeshHierarchyToFileW
uRun: [MFADTSHandler] rundll32.exe "c:\users\mom and dad\appdata\local\mf\MFADTSHandler.dll",wmain
uRun: [Ufzeufpafo] "c:\users\mom and dad\appdata\roaming\buluas\ynas.exe"
uRun: [rtogbs] rundll32.exe "c:\users\momand~1\appdata\local\temp\rtogbs.dll",D3D10ResourceGetMappedPitch
uRun: [dplaysvr] c:\users\mom and dad\appdata\local\dplaysvr.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [LFS-SnapShot] c:\program files\lifescan\onetouchdmspro\bin\SnapShot.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [DBRMTray] c:\dell\dbrm\reminder\TrayApp.exe
StartupFolder: c:\users\momand~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://utswra.swmed.edu/dana-cached/sc/JuniperSetupClient.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{214D11F4-7E50-41CD-9503-3907EC4F40AA} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{460FCA68-077C-4CA1-B7FB-A8FDBD8E5A0C} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{823D521D-5484-41F1-8A1D-DEC6D3DFD6D9} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{9736988B-7442-414B-A74F-E9452DED24CA} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9A4C7A79-523F-4C81-94D1-12B9D2B624BE} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{BF61424D-8977-4C7A-BCB3-81FC26A7ED74} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{CB7A7CD2-4993-48B4-A06A-3B1A2B4FF34C} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{D9A85ECF-4E08-49E6-B123-548B11110C6D} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{D9A85ECF-4E08-49E6-B123-548B11110C6D}\97F6378696 : DhcpNameServer = 192.168.2.1 68.94.156.1 151.164.8.201
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mom and dad\appdata\roaming\mozilla\firefox\profiles\7pnbjaan.default\
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\mom and dad\appdata\local\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\users\mom and dad\appdata\roaming\mozilla\plugins\npicaN.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R1 SAVOnAccess;SAVOnAccess;c:\windows\system32\drivers\savonaccess.sys [2011-7-2 122360]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2010-12-14 81920]
R2 BPowMon;Broadcom Power monitoring service;c:\program files\broadcom\bpowmon\BPowMon.exe [2009-8-17 79168]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-7-2 163056]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-7-2 97520]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-12-22 1153368]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]
R2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2011-7-2 282624]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2010-9-30 230640]
R2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2011-7-2 806912]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2012-4-8 1543704]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2010-12-14 273960]
R3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2010-1-15 841504]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-8 253088]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-7-30 21744]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-7-2 23928]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-13 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-22 1343400]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2011-7-2 22536]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-04-27 11:48:51 6734704 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{5c4a6faf-053f-4cb5-9a01-a91656a8cdc4}\mpengine.dll
2012-04-22 14:05:45 43616 --sh--w- c:\users\mom and dad\appdata\local\dplayx.dll
2012-04-22 14:05:44 84064 --sh--w- c:\users\mom and dad\appdata\local\dplaysvr.exe
2012-04-22 13:59:15 -------- d-----w- c:\users\mom and dad\appdata\local\{538CACED-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:59:15 -------- d-----w- c:\users\mom and dad\appdata\local\{538C6839-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:58:30 -------- d-----w- c:\users\mom and dad\appdata\roaming\Fine
2012-04-22 13:58:30 -------- d-----w- c:\users\mom and dad\appdata\roaming\Domii
2012-04-22 13:58:30 -------- d-----w- c:\users\mom and dad\appdata\roaming\Buluas
2012-04-22 13:58:28 -------- d-----w- c:\users\mom and dad\appdata\local\MF
2012-04-12 08:01:30 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-12 08:01:30 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-12 08:01:30 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-04-12 08:01:30 159232 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-12 08:00:41 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-12 08:00:41 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-08 23:55:55 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-08 23:42:30 -------- d-----w- c:\program files\iPod
2012-04-08 23:42:29 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2012-04-19 13:35:47 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-28 01:18:55 1799168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-23 15:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-17 05:34:22 826880 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-17 04:14:08 183808 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-17 04:13:22 24576 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-15 16:01:50 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-02-15 16:01:50 43520 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2012-02-10 05:38:43 1077248 ----a-w- c:\windows\system32\DWrite.dll
2012-02-03 03:54:27 2343424 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 22:28:51.35 ===============
Attached Files
Security Expert
hi,
Based on the log you posted you do have malware on the machine. Your log is several days old. If you still need help simply reply back. You shouldnt use the computer until its clean and it shouldn't have any network connectivity. If your not sure how to stop this then just power it off.
Thank you for your reply. Yes, I do need help cleaning the malware from this system. It has been off since I posted the log; I was awaiting my turn. Thanks for any assistance you can provide, I will await further instructions.
Security Expert
Ok we can start with combofix. There is a guide to read first. Read through the guide then download combofix to the compromised machine and apply the directions from the guide. Post the combofix log and we will go from there. I will not be back on line for 16-18 hrs.
Guide to using Combofix
Thanks for your help. I will not be able to get to this machine until this weekend, will run Combofix and post the log as soon as I can. Thanks for your patience and please do not close this thread, thanks!
Security Expert
I have run ComboFix per instructions, here is the log. Apologies for the delay, I was not able to make it to the machine until now. It has been powered off since my initial post.
Thanks again for all your time and help!
-----------------------
ComboFix 12-05-10.05 - Mom and Dad 05/10/2012 21:57:55.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.2031 [GMT -5:00]
Running from: c:\users\Mom and Dad\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *Enabled/Outdated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Enabled/Outdated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Mom and Dad\AppData\Local\dplaysvr.exe
c:\users\Mom and Dad\AppData\Local\MF\MFADTSHandler.dll
c:\users\Mom and Dad\AppData\Roaming\Buluas
c:\users\Mom and Dad\AppData\Roaming\Buluas\ynas.exe
c:\users\MOMAND~1\AppData\Local\Temp\opcfg.dll
c:\users\MOMAND~1\AppData\Local\Temp\rtogbs.dll
c:\windows\security\Database\tmp.edb
.
.
((((((((((((((((((((((((( Files Created from 2012-04-11 to 2012-05-11 )))))))))))))))))))))))))))))))
.
.
2012-05-11 03:08 . 2012-05-11 03:09 -------- d-----w- c:\users\Mom and Dad\AppData\Local\temp
2012-05-11 03:08 . 2012-05-11 03:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-05 12:10 . 2012-04-13 07:36 6734704 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3DC24D6F-5CE4-4C5B-8109-555FA67192C7}\mpengine.dll
2012-04-29 02:27 . 2012-04-29 02:27 -------- d-----w- c:\program files\ERUNT
2012-04-22 13:59 . 2012-04-22 13:59 -------- d-----w- c:\users\Mom and Dad\AppData\Local\{538CACED-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:59 . 2012-04-22 13:59 -------- d-----w- c:\users\Mom and Dad\AppData\Local\{538C6839-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:58 . 2012-05-11 02:38 -------- d-----w- c:\users\Mom and Dad\AppData\Roaming\Domii
2012-04-22 13:58 . 2012-04-22 13:58 -------- d-----w- c:\users\Mom and Dad\AppData\Roaming\Fine
2012-04-22 13:58 . 2012-05-11 03:07 -------- d-----w- c:\users\Mom and Dad\AppData\Local\MF
2012-04-12 08:01 . 2012-03-01 05:46 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-12 08:01 . 2012-03-01 05:37 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-04-12 08:01 . 2012-03-01 05:33 159232 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-12 08:01 . 2012-03-01 05:29 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-12 08:00 . 2012-03-06 05:59 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-12 08:00 . 2012-03-06 05:59 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-05 22:43 . 2012-04-08 23:55 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-05 22:43 . 2011-06-17 11:47 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-23 15:18 . 2010-12-22 19:37 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-17 05:34 . 2012-03-14 12:13 826880 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-17 04:14 . 2012-03-14 12:13 183808 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-17 04:13 . 2012-03-14 12:13 24576 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-15 16:01 . 2012-02-15 16:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-02-15 16:01 . 2012-02-15 16:01 43520 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2012-02-15 09:02 . 2012-02-15 09:02 86528 ----a-w- c:\windows\system32\iesysprep.dll
2012-02-15 09:02 . 2012-02-15 09:02 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-02-15 09:02 . 2012-02-15 09:02 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-02-15 09:02 . 2012-02-15 09:02 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-02-15 09:02 . 2012-02-15 09:02 161792 ----a-w- c:\windows\system32\msls31.dll
2012-02-15 09:02 . 2012-02-15 09:02 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2012-02-15 09:02 . 2012-02-15 09:02 74752 ----a-w- c:\windows\system32\iesetup.dll
2012-02-15 09:02 . 2012-02-15 09:02 63488 ----a-w- c:\windows\system32\tdc.ocx
2012-02-15 09:02 . 2012-02-15 09:02 367104 ----a-w- c:\windows\system32\html.iec
2012-02-15 09:02 . 2012-02-15 09:02 23552 ----a-w- c:\windows\system32\licmgr10.dll
2012-02-15 09:02 . 2012-02-15 09:02 152064 ----a-w- c:\windows\system32\wextract.exe
2012-02-15 09:02 . 2012-02-15 09:02 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-02-15 09:02 . 2012-02-15 09:02 35840 ----a-w- c:\windows\system32\imgutil.dll
2012-02-15 09:02 . 2012-02-15 09:02 150528 ----a-w- c:\windows\system32\iexpress.exe
2012-02-15 09:02 . 2012-02-15 09:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-02-15 09:02 . 2012-02-15 09:02 11776 ----a-w- c:\windows\system32\mshta.exe
2012-02-15 09:02 . 2012-02-15 09:02 101888 ----a-w- c:\windows\system32\admparse.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"MobileDocuments"="c:\program files\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-09-12 7739936]
"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2010-05-20 206336]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2009-07-07 647216]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2009-07-08 472112]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2010-07-21 1778064]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2010-09-30 439536]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-04-13 1808784]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"LFS-SnapShot"="c:\program files\LifeScan\OneTouchDMSPro\Bin\SnapShot.exe" [2010-09-16 6635571]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-01-04 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-27 421736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2010-02-04 7168]
.
c:\users\Mom and Dad\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-07-27 23:17 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-05 257696]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 sdcfilter;sdcfilter;c:\windows\system32\DRIVERS\sdcfilter.sys [2011-07-02 23928]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-23 1343400]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [2011-07-02 22536]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [2011-07-02 122360]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-03-31 81920]
S2 BPowMon;Broadcom Power monitoring service;c:\program files\Broadcom\BPowMon\BPowMon.exe [2009-08-17 79168]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2011-07-02 163056]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [2011-07-02 97520]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2012-04-08 1543704]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2011-04-12 45464]
S3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2009-08-21 273960]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\DRIVERS\netr28u.sys [2010-12-26 841504]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-07-30 21744]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 579944]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 194408]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-08 22:43]
.
2012-05-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4155596158-2073292560-1801079123-1000Core.job
- c:\users\Mom and Dad\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-24 18:40]
.
2012-05-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4155596158-2073292560-1801079123-1000UA.job
- c:\users\Mom and Dad\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-24 18:40]
.
2012-05-06 c:\windows\Tasks\Nightly 2AM.job
- c:\program files\Sophos\Sophos Anti-Virus\BackgroundScanClient.exe [2011-07-02 20:28]
.
2012-04-12 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-08-05 23:47]
.
2012-05-11 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-08-05 23:47]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
LSP: c:\programdata\Sophos Web Intelligence\swi_lsp.dll
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Mom and Dad\AppData\Roaming\Mozilla\Firefox\Profiles\7pnbjaan.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-MFADTSHandler - c:\users\Mom and Dad\AppData\Local\MF\MFADTSHandler.dll
HKCU-Run-Ufzeufpafo - c:\users\Mom and Dad\AppData\Roaming\Buluas\ynas.exe
HKCU-Run-dplaysvr - c:\users\Mom and Dad\AppData\Local\dplaysvr.exe
MSConfigStartUp-OfficeScanNT Monitor - c:\program files\Trend Micro\Client Server Security Agent\pccntmon.exe
AddRemove-LFSVCOMM&10C4&85A7 - c:\program files\Silabs\MCU\CP210x\DriverUninstaller.exe VCP CP210x Cardinal\LFSVCOMM&10C4&85A7
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{E9D79540-57D5953E-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-05-10 22:13:05
ComboFix-quarantined-files.txt 2012-05-11 03:13
.
Pre-Run: 424,232,325,120 bytes free
Post-Run: 424,761,094,144 bytes free
.
- - End Of File - - 2D1B40383F55E0C1BB04FA9AA908D149
Attached Files
Security Expert
ok your back. We will do two things. First you can download, install and run Malwarebytes and post its log. Last, post a new DDS log since its been awhile.
Please download the free version of Malwarebytes to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything listed is checked, and then click *Remove Selected.*
*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.
Rescan and post a new DDS log after you run Malwarebytes.
Thanks for your help. Malwarebytes log followed by new DDS log:
----------------
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.05.11.08
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Mom and Dad :: MOMANDDAD-PC [administrator]
Protection: Enabled
5/11/2012 4:17:38 PM
mbam-log-2012-05-11 (16-17-38).txt
Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 324818
Time elapsed: 43 minute(s), 39 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 3
C:\Users\Mom and Dad\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\33\611df761-11822790 (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\Users\Mom and Dad\Desktop\Old Comp My Documents\Downloads\WinRAR.v3.70.Incl.Keymaker.And.Patch-CORE_CRP\CORE10k.EXE (Dont.Steal.Our.Software) -> Quarantined and deleted successfully.
C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\~!#FAD9.tmp.000 (Trojan.Zbot) -> Quarantined and deleted successfully.
(end)
--------------------DDS run after Malwarebytes-------------
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Mom and Dad at 17:12:55 on 2012-05-11
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.1783 [GMT -5:00]
.
AV: Sophos Anti-Virus *Enabled/Outdated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Enabled/Outdated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Broadcom\BPowMon\BPowMon.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LifeScan\OneTouchDMSPro\Bin\SnapShot.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [Ufzeufpafo] "c:\users\mom and dad\appdata\roaming\buluas\ynas.exe"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [LFS-SnapShot] c:\program files\lifescan\onetouchdmspro\bin\SnapShot.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRunOnce: [DBRMTray] c:\dell\dbrm\reminder\TrayApp.exe
StartupFolder: c:\users\momand~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://utswra.swmed.edu/dana-cached/sc/JuniperSetupClient.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{214D11F4-7E50-41CD-9503-3907EC4F40AA} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{460FCA68-077C-4CA1-B7FB-A8FDBD8E5A0C} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{823D521D-5484-41F1-8A1D-DEC6D3DFD6D9} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{9736988B-7442-414B-A74F-E9452DED24CA} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9A4C7A79-523F-4C81-94D1-12B9D2B624BE} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{BF61424D-8977-4C7A-BCB3-81FC26A7ED74} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{CB7A7CD2-4993-48B4-A06A-3B1A2B4FF34C} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{D9A85ECF-4E08-49E6-B123-548B11110C6D} : DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{D9A85ECF-4E08-49E6-B123-548B11110C6D}\97F6378696 : DhcpNameServer = 192.168.2.1 68.94.156.1 151.164.8.201
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\sophos_detoured.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mom and dad\appdata\roaming\mozilla\firefox\profiles\7pnbjaan.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R1 SAVOnAccess;SAVOnAccess;c:\windows\system32\drivers\savonaccess.sys [2011-7-2 122360]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2010-12-14 81920]
R2 BPowMon;Broadcom Power monitoring service;c:\program files\broadcom\bpowmon\BPowMon.exe [2009-8-17 79168]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-5-11 654408]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-7-2 163056]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-7-2 97520]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-12-22 1153368]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]
R2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2011-7-2 282624]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2010-9-30 230640]
R2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2011-7-2 806912]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2012-4-8 1543704]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2010-12-14 273960]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-11 22344]
R3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2010-1-15 841504]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-8 257696]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-7-30 21744]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-7-2 23928]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-13 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-22 1343400]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2011-7-2 22536]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-05-11 21:16:27 -------- d-----w- c:\users\mom and dad\appdata\roaming\Malwarebytes
2012-05-11 21:15:55 -------- d-----w- c:\programdata\Malwarebytes
2012-05-11 21:15:54 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-11 21:15:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-11 13:35:12 1291632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-05-11 13:35:11 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2012-05-11 13:35:10 989184 ----a-w- c:\program files\windows journal\JNTFiltr.dll
2012-05-11 13:35:10 969216 ----a-w- c:\program files\windows journal\JNWDRV.dll
2012-05-11 13:35:10 1221632 ----a-w- c:\program files\windows journal\NBDoc.DLL
2012-05-11 13:35:06 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-11 13:35:06 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-11 13:35:06 2343424 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 13:34:47 56176 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-05-11 13:34:46 1077248 ----a-w- c:\windows\system32\DWrite.dll
2012-05-11 03:13:13 -------- d-sh--w- C:\$RECYCLE.BIN
2012-05-11 03:13:11 -------- d-----w- c:\users\mom and dad\appdata\local\temp
2012-05-11 02:55:12 256000 ----a-w- c:\windows\PEV.exe
2012-05-11 02:55:12 208896 ----a-w- c:\windows\MBR.exe
2012-05-11 02:55:11 98816 ----a-w- c:\windows\sed.exe
2012-05-11 02:55:11 518144 ----a-w- c:\windows\SWREG.exe
2012-05-05 12:10:11 6734704 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{3dc24d6f-5ce4-4c5b-8109-555fa67192c7}\mpengine.dll
2012-04-22 13:59:15 -------- d-----w- c:\users\mom and dad\appdata\local\{538CACED-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:59:15 -------- d-----w- c:\users\mom and dad\appdata\local\{538C6839-8C83-11E1-826D-B8AC6F996F26}
2012-04-22 13:58:30 -------- d-----w- c:\users\mom and dad\appdata\roaming\Fine
2012-04-22 13:58:30 -------- d-----w- c:\users\mom and dad\appdata\roaming\Domii
2012-04-22 13:58:28 -------- d-----w- c:\users\mom and dad\appdata\local\MF
2012-04-12 08:01:30 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-12 08:01:30 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-12 08:01:30 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-04-12 08:01:30 159232 ----a-w- c:\windows\system32\imagehlp.dll
.
==================== Find3M ====================
.
2012-05-05 22:43:23 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-05 22:43:23 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-02-28 01:18:55 1799168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-23 15:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-17 05:34:22 826880 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-17 04:14:08 183808 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-17 04:13:22 24576 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-15 16:01:50 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-02-15 16:01:50 43520 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.
============= FINISH: 17:14:03.85 ===============
Attached Files
Security Expert
Looks like Combofix removed the malware. You can keep Malwarebytes as a antimalware app. Note that the free version must be updated manually and scans started manually.
You can remove combofix by clicking on the start button and in the search field enter: combofix /uninstall
note the space after the x and before the /
then click enter. Combofix will uninstall
You see this item:WinRAR.v3.70.Incl.Keymaker.And.Patch
This type of modified software to disable features is very popular for carrying all kinds of malware payloads.
We will get one more dowload to use, then we can call it quits;
Please download TDSS Killer.exe and save it to your desktop
Double click to launch the utility. After it initializes click the start scan button.
Once the scan completes you can click the continue button.
"The utility will automatically select an action (Cure or Delete) for known malcious objects. A suspicious object will be skipped by default."
"After clicking Next, the utility applies selected actions and outputs the result."
"A reboot might require after disinfection."
A report will be found in your Root drive Local Disk (C) as: TDSSKiller.2.7.9.0_05.02.2012_17.32.21_log (name, version#, date, time)
Please post the log report
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