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Thread: Browser Redirect Problems

  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    22

    Default Browser Redirect Problems

    I am trying to help out my sister-in-law with a problem she is having with her laptop. In Internet Explorer, she is getting redirected to websites she does not want to be going to. I have run a scan of the computer, but it is not coming up with any viruses, and can use some help. Below is the DDS report.

    Thank you!

    Jon




    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Amy at 20:53:06 on 2012-05-04
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3891.2245 [GMT -4:00]
    .
    AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
    FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
    C:\windows\system32\WLANExt.exe
    C:\windows\system32\conhost.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\ThpSrv.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\windows\system32\ThpSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\TECO\Teco.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
    C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\windows\system32\igfxext.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    C:\windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    C:\windows\system32\sppsvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\windows\System32\svchost.exe -k secsvcs
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://verizon.my.yahoo.com/
    uDefault_Page_URL = hxxp://www.google.com/ig?brand=TSND&bmod=TSND
    mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    uInternet Settings,ProxyOverride = <local>
    mWinlogon: Userinit=userinit.exe
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [Adobe] rundll32.exe "C:\Users\Amy\AppData\Local\Apps\Adobe\mtshn.dll",DllRegisterServer
    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    StartupFolder: C:\Users\Amy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
    TCP: Interfaces\{9E92147B-E3BE-4B72-ACF2-646E3077C79B} : DhcpNameServer = 192.168.1.1 68.237.161.12
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun-x64: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun-x64: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    mRun-x64: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun-x64: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
    R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
    R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2009-12-29 404992]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-4-29 1153368]
    R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2009-10-15 2477304]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-9-6 2320920]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2009-12-29 911360]
    R3 bpenum;bpenum;C:\windows\system32\DRIVERS\bpenum.sys --> C:\windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;bpmp;C:\windows\system32\DRIVERS\bpmp.sys --> C:\windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\windows\system32\Drivers\bpusb.sys --> C:\windows\system32\Drivers\bpusb.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-3 138360]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?]
    R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETw5s64.sys --> C:\windows\system32\DRIVERS\NETw5s64.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-9-6 51512]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
    R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-05-05 00:33:33 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F0F31EFB-147E-45E6-AA5E-62595071B770}\mpengine.dll
    2012-04-29 04:44:23 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
    2012-04-29 04:44:23 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
    2012-04-29 02:38:56 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
    2012-04-29 01:52:59 16294328 ----a-w- C:\Users\Amy\Windows-KB890830-x64-V4.7.exe
    2012-04-12 05:54:27 5504880 ----a-w- C:\windows\System32\ntoskrnl.exe
    2012-04-12 05:54:26 3958128 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
    2012-04-12 05:54:25 3902320 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
    2012-04-12 05:53:56 22896 ----a-w- C:\windows\System32\drivers\fs_rec.sys
    2012-04-12 05:53:55 80896 ----a-w- C:\windows\System32\imagehlp.dll
    2012-04-12 05:53:55 158720 ----a-w- C:\windows\SysWow64\imagehlp.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\SysWow64\wmi.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\System32\wmi.dll
    2012-04-12 05:53:54 220672 ----a-w- C:\windows\System32\wintrust.dll
    2012-04-12 05:53:54 172544 ----a-w- C:\windows\SysWow64\wintrust.dll
    .
    ==================== Find3M ====================
    .
    2012-02-28 06:35:54 1197568 ----a-w- C:\windows\System32\wininet.dll
    2012-02-28 06:33:03 57856 ----a-w- C:\windows\System32\licmgr10.dll
    2012-02-28 05:40:21 981504 ----a-w- C:\windows\SysWow64\wininet.dll
    2012-02-28 05:38:16 44544 ----a-w- C:\windows\SysWow64\licmgr10.dll
    2012-02-28 05:17:41 482816 ----a-w- C:\windows\System32\html.iec
    2012-02-28 04:35:01 1638912 ----a-w- C:\windows\System32\mshtml.tlb
    2012-02-28 04:31:46 386048 ----a-w- C:\windows\SysWow64\html.iec
    2012-02-28 03:57:55 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2012-02-23 14:18:36 279656 ------w- C:\windows\System32\MpSigStub.exe
    2012-02-15 06:27:54 1031680 ----a-w- C:\windows\System32\rdpcore.dll
    2012-02-15 05:44:57 826368 ----a-w- C:\windows\SysWow64\rdpcore.dll
    2012-02-15 04:47:21 204800 ----a-w- C:\windows\System32\drivers\rdpwd.sys
    2012-02-15 04:46:59 23552 ----a-w- C:\windows\System32\drivers\tdtcp.sys
    2012-02-10 06:18:10 1541120 ----a-w- C:\windows\System32\DWrite.dll
    2012-02-10 06:17:55 1837568 ----a-w- C:\windows\System32\d3d10warp.dll
    2012-02-10 06:17:54 902656 ----a-w- C:\windows\System32\d2d1.dll
    2012-02-10 06:17:54 320512 ----a-w- C:\windows\System32\d3d10_1core.dll
    2012-02-10 06:17:54 197120 ----a-w- C:\windows\System32\d3d10_1.dll
    2012-02-10 05:41:38 1074176 ----a-w- C:\windows\SysWow64\DWrite.dll
    2012-02-10 05:41:20 218624 ----a-w- C:\windows\SysWow64\d3d10_1core.dll
    2012-02-10 05:41:20 161792 ----a-w- C:\windows\SysWow64\d3d10_1.dll
    2012-02-10 05:41:20 1170944 ----a-w- C:\windows\SysWow64\d3d10warp.dll
    2012-02-10 05:41:19 739840 ----a-w- C:\windows\SysWow64\d2d1.dll
    .
    ============= FINISH: 20:53:51.89 ===============
    Attached Files Attached Files

  2. #2
    Security Expert Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,495

    Default

    Hi,

    Download aswMBR to your desktop. Double click the aswMBR.exe to run it
    Click the Scan button to start scan

    On completion of the scan click save log, save it to your desktop and post in your next reply.
    Microsoft MVP Consumer Security 2008-2013
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Aug 2008
    Posts
    22

    Default

    The file is attached.

    When the program first started, there was a window that said it was recommended that I download the Avast! Free Antivirus for scanning. I was not sure if I was supposed to do that or not, so I hit NO. If that was not correct, let me know and I can rerun it.

    Thanks again.
    Attached Files Attached Files

  4. #4
    Security Expert Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,495

    Default

    Hi,

    That was ok

    Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
    • Run Spybot-S&D in Advanced Mode
    • If it is not already set to do this, go to the Mode menu
      select
      Advanced Mode
    • On the left hand side, click on Tools
    • Then click on the Resident icon in the list
    • Uncheck
      Resident TeaTimer
      and OK any prompts.
    • Restart your computer




    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft MVP Consumer Security 2008-2013
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Aug 2008
    Posts
    22

    Default

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Amy at 22:51:14 on 2012-05-08
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3891.2019 [GMT -4:00]
    .
    AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
    FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\system32\WLANExt.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
    C:\windows\system32\conhost.exe
    C:\windows\system32\taskhost.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\windows\system32\ThpSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\ThpSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\TECO\Teco.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\windows\system32\igfxext.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\windows\servicing\TrustedInstaller.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32Info.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://verizon.my.yahoo.com/
    mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    uInternet Settings,ProxyOverride = <local>
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    StartupFolder: C:\Users\Amy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
    TCP: Interfaces\{9E92147B-E3BE-4B72-ACF2-646E3077C79B} : DhcpNameServer = 192.168.1.1 68.237.161.12
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun-x64: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun-x64: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun-x64: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
    R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
    R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2009-12-29 404992]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-4-29 1153368]
    R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2009-10-15 2477304]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-9-6 2320920]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2009-12-29 911360]
    R3 bpenum;bpenum;C:\windows\system32\DRIVERS\bpenum.sys --> C:\windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;bpmp;C:\windows\system32\DRIVERS\bpmp.sys --> C:\windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\windows\system32\Drivers\bpusb.sys --> C:\windows\system32\Drivers\bpusb.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-3 138360]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?]
    R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETw5s64.sys --> C:\windows\system32\DRIVERS\NETw5s64.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
    R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
    S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-9-6 51512]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-05-09 02:42:16 -------- d-----w- C:\$RECYCLE.BIN
    2012-05-09 02:33:01 98816 ----a-w- C:\windows\sed.exe
    2012-05-09 02:33:01 518144 ----a-w- C:\windows\SWREG.exe
    2012-05-09 02:33:01 256000 ----a-w- C:\windows\PEV.exe
    2012-05-09 02:33:01 208896 ----a-w- C:\windows\MBR.exe
    2012-05-05 00:33:33 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F0F31EFB-147E-45E6-AA5E-62595071B770}\mpengine.dll
    2012-04-29 04:44:23 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
    2012-04-29 04:44:23 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
    2012-04-29 02:38:56 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
    2012-04-12 05:54:27 5504880 ----a-w- C:\windows\System32\ntoskrnl.exe
    2012-04-12 05:54:26 3958128 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
    2012-04-12 05:54:25 3902320 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
    2012-04-12 05:53:56 22896 ----a-w- C:\windows\System32\drivers\fs_rec.sys
    2012-04-12 05:53:55 80896 ----a-w- C:\windows\System32\imagehlp.dll
    2012-04-12 05:53:55 158720 ----a-w- C:\windows\SysWow64\imagehlp.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\SysWow64\wmi.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\System32\wmi.dll
    2012-04-12 05:53:54 220672 ----a-w- C:\windows\System32\wintrust.dll
    2012-04-12 05:53:54 172544 ----a-w- C:\windows\SysWow64\wintrust.dll
    .
    ==================== Find3M ====================
    .
    2012-02-28 06:35:54 1197568 ----a-w- C:\windows\System32\wininet.dll
    2012-02-28 06:33:03 57856 ----a-w- C:\windows\System32\licmgr10.dll
    2012-02-28 05:40:21 981504 ----a-w- C:\windows\SysWow64\wininet.dll
    2012-02-28 05:38:16 44544 ----a-w- C:\windows\SysWow64\licmgr10.dll
    2012-02-28 05:17:41 482816 ----a-w- C:\windows\System32\html.iec
    2012-02-28 04:35:01 1638912 ----a-w- C:\windows\System32\mshtml.tlb
    2012-02-28 04:31:46 386048 ----a-w- C:\windows\SysWow64\html.iec
    2012-02-28 03:57:55 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2012-02-23 14:18:36 279656 ------w- C:\windows\System32\MpSigStub.exe
    2012-02-15 06:27:54 1031680 ----a-w- C:\windows\System32\rdpcore.dll
    2012-02-15 05:44:57 826368 ----a-w- C:\windows\SysWow64\rdpcore.dll
    2012-02-15 04:47:21 204800 ----a-w- C:\windows\System32\drivers\rdpwd.sys
    2012-02-15 04:46:59 23552 ----a-w- C:\windows\System32\drivers\tdtcp.sys
    2012-02-10 06:18:10 1541120 ----a-w- C:\windows\System32\DWrite.dll
    2012-02-10 06:17:55 1837568 ----a-w- C:\windows\System32\d3d10warp.dll
    2012-02-10 06:17:54 902656 ----a-w- C:\windows\System32\d2d1.dll
    2012-02-10 06:17:54 320512 ----a-w- C:\windows\System32\d3d10_1core.dll
    2012-02-10 06:17:54 197120 ----a-w- C:\windows\System32\d3d10_1.dll
    2012-02-10 05:41:38 1074176 ----a-w- C:\windows\SysWow64\DWrite.dll
    2012-02-10 05:41:20 218624 ----a-w- C:\windows\SysWow64\d3d10_1core.dll
    2012-02-10 05:41:20 161792 ----a-w- C:\windows\SysWow64\d3d10_1.dll
    2012-02-10 05:41:20 1170944 ----a-w- C:\windows\SysWow64\d3d10warp.dll
    2012-02-10 05:41:19 739840 ----a-w- C:\windows\SysWow64\d2d1.dll
    .
    ============= FINISH: 22:51:38.65 ===============
    Attached Files Attached Files

  6. #6
    Security Expert Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,495

    Default

    Hi again,


    Uninstall old Adobe Reader versions and get the latest one (Adobe Reader 10.1 and separate 10.1.1, 10.1.2 & 10.1.3 updates for it) here or get Foxit Reader here. Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here.


    Uninstall vulnerable Flash versions by following instructions here. Fresh version can be obtained here.


    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 7 Update 4.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-7u4-windows-i586.exe to install the newest version.


    * Go here to run an online scanner from ESET.
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
    • Click Scan
    • Wait for the scan to finish.


    Post back its report & fresh dds logs. Any issues left?
    Microsoft MVP Consumer Security 2008-2013
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Junior Member
    Join Date
    Aug 2008
    Posts
    22

    Default

    I ran the ESET scan, but I did not see an option for a report, and could not copy and paste the results. But it did not find any problems.

    I did all the updates you suggested.

    IE no longer appears to be redirecting, so I think it is solved.

    The DDS is below.

    Thanks again!!!


    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 10.4.0
    Run by Amy at 21:43:35 on 2012-05-09
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3891.2059 [GMT -4:00]
    .
    AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
    FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\system32\WLANExt.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
    C:\windows\system32\conhost.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\windows\system32\taskhost.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\windows\system32\ThpSrv.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\windows\System32\svchost.exe -k secsvcs
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\ThpSrv.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\TOSHIBA\TECO\Teco.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
    C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\windows\system32\igfxext.exe
    C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://verizon.my.yahoo.com/
    mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    uInternet Settings,ProxyOverride = <local>
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    StartupFolder: C:\Users\Amy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
    TCP: Interfaces\{9E92147B-E3BE-4B72-ACF2-646E3077C79B} : DhcpNameServer = 192.168.1.1 68.237.161.12
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    mRun-x64: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    mRun-x64: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe"
    mRun-x64: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
    R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
    R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2009-12-29 404992]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-4-29 1153368]
    R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2009-10-15 2477304]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-9-6 2320920]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2009-12-29 911360]
    R3 bpenum;bpenum;C:\windows\system32\DRIVERS\bpenum.sys --> C:\windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;bpmp;C:\windows\system32\DRIVERS\bpmp.sys --> C:\windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\windows\system32\Drivers\bpusb.sys --> C:\windows\system32\Drivers\bpusb.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-3 138360]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETw5s64.sys --> C:\windows\system32\DRIVERS\NETw5s64.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-9-6 51512]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
    R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-5-9 257696]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
    S3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-05-10 00:42:38 -------- d-----w- C:\Program Files (x86)\ESET
    2012-05-10 00:39:26 687560 ----a-w- C:\windows\SysWow64\deployJava1.dll
    2012-05-10 00:39:25 772552 ----a-w- C:\windows\SysWow64\npDeployJava1.dll
    2012-05-10 00:26:59 70304 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-05-10 00:26:59 419488 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
    2012-05-09 02:42:16 -------- d-----w- C:\$RECYCLE.BIN
    2012-05-09 02:33:01 98816 ----a-w- C:\windows\sed.exe
    2012-05-09 02:33:01 518144 ----a-w- C:\windows\SWREG.exe
    2012-05-09 02:33:01 256000 ----a-w- C:\windows\PEV.exe
    2012-05-09 02:33:01 208896 ----a-w- C:\windows\MBR.exe
    2012-05-05 00:33:33 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F0F31EFB-147E-45E6-AA5E-62595071B770}\mpengine.dll
    2012-04-29 04:44:23 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
    2012-04-29 04:44:23 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
    2012-04-29 02:38:56 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
    2012-04-12 05:54:27 5504880 ----a-w- C:\windows\System32\ntoskrnl.exe
    2012-04-12 05:54:26 3958128 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
    2012-04-12 05:54:25 3902320 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
    2012-04-12 05:53:56 22896 ----a-w- C:\windows\System32\drivers\fs_rec.sys
    2012-04-12 05:53:55 80896 ----a-w- C:\windows\System32\imagehlp.dll
    2012-04-12 05:53:55 158720 ----a-w- C:\windows\SysWow64\imagehlp.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\SysWow64\wmi.dll
    2012-04-12 05:53:54 5120 ----a-w- C:\windows\System32\wmi.dll
    2012-04-12 05:53:54 220672 ----a-w- C:\windows\System32\wintrust.dll
    2012-04-12 05:53:54 172544 ----a-w- C:\windows\SysWow64\wintrust.dll
    .
    ==================== Find3M ====================
    .
    2012-02-28 06:35:54 1197568 ----a-w- C:\windows\System32\wininet.dll
    2012-02-28 06:33:03 57856 ----a-w- C:\windows\System32\licmgr10.dll
    2012-02-28 05:40:21 981504 ----a-w- C:\windows\SysWow64\wininet.dll
    2012-02-28 05:38:16 44544 ----a-w- C:\windows\SysWow64\licmgr10.dll
    2012-02-28 05:17:41 482816 ----a-w- C:\windows\System32\html.iec
    2012-02-28 04:35:01 1638912 ----a-w- C:\windows\System32\mshtml.tlb
    2012-02-28 04:31:46 386048 ----a-w- C:\windows\SysWow64\html.iec
    2012-02-28 03:57:55 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2012-02-23 14:18:36 279656 ------w- C:\windows\System32\MpSigStub.exe
    2012-02-15 06:27:54 1031680 ----a-w- C:\windows\System32\rdpcore.dll
    2012-02-15 05:44:57 826368 ----a-w- C:\windows\SysWow64\rdpcore.dll
    2012-02-15 04:47:21 204800 ----a-w- C:\windows\System32\drivers\rdpwd.sys
    2012-02-15 04:46:59 23552 ----a-w- C:\windows\System32\drivers\tdtcp.sys
    2012-02-10 06:18:10 1541120 ----a-w- C:\windows\System32\DWrite.dll
    2012-02-10 06:17:55 1837568 ----a-w- C:\windows\System32\d3d10warp.dll
    2012-02-10 06:17:54 902656 ----a-w- C:\windows\System32\d2d1.dll
    2012-02-10 06:17:54 320512 ----a-w- C:\windows\System32\d3d10_1core.dll
    2012-02-10 06:17:54 197120 ----a-w- C:\windows\System32\d3d10_1.dll
    2012-02-10 05:41:38 1074176 ----a-w- C:\windows\SysWow64\DWrite.dll
    2012-02-10 05:41:20 218624 ----a-w- C:\windows\SysWow64\d3d10_1core.dll
    2012-02-10 05:41:20 161792 ----a-w- C:\windows\SysWow64\d3d10_1.dll
    2012-02-10 05:41:20 1170944 ----a-w- C:\windows\SysWow64\d3d10warp.dll
    2012-02-10 05:41:19 739840 ----a-w- C:\windows\SysWow64\d2d1.dll
    .
    ============= FINISH: 21:44:25.27 ===============

  8. #8
    Security Expert Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,495

    Default

    Good. Let's see the final steps then


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    A To disable the System Restore feature:

    1. Click on the Start button.
    2. Hover over the Computer option, right click on it and then click Properties.
    3. On the left hand side, click Advanced Settings.
    4. If asked to permit the action, click on Allow.
    5. Click on the System Protection tab.
    6. Select c: drive and click Configure...
    7. Select Turn off protection
    8. Press OK.
    Repeat steps 6-8 for each hard drive.

    B. Reboot.

    C Turn ON System Restore.
    Follow the steps like you did when disabling system restore but on step 7. select Restore system settings and previous versions of files -option.


    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK




    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.


    Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft MVP Consumer Security 2008-2013
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Junior Member
    Join Date
    Aug 2008
    Posts
    22

    Default

    Did everything you said. Things seem to be working fine now. I assume I am done.


    Thanks for all the help!!!!!

  10. #10
    Security Expert Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,495

    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2013
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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