Hi boatnerd06,
Thank you for the logs.
A number of issues will need to be addressed in order that I continue to assist you the malware issues on your computer.
Did you install the following software? If so, how did you come by this software?
Adobe Creative Suite 3 Master Collection
Again, please remember to read the instructions below carefully before executing and perform the steps, in the order given.
If you have any questions about or problems executing these instructions, <STOP> do not proceed, post back with the question or problem before going any further.
Before we proceed please make sure any open programs are closed.
Step 1:
Non-Genuine Office Product(s)
The following Microsoft software installations on your computer are non-genuine:
Microsoft Office Excel 2007
Microsoft Office PowerPoint 2007
Microsoft Office Word 2007
All have been installed with a now blocked Volume Licensing Key (VLK) that was valid and only available to corporations, education entities and government agencies. VLKs are blocked by Microsoft at the request and consent of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, Microsoft may have blocked the key if it notices a pattern of misuse, i.e. more installations of Windows using that key than is authorized.
Please refer to Safer-Networking's policy regarding the use of illegal Pirated/Warez/Cracked software below.
If you still want to receive assistance, please remove the illegal items from your computer. If you still need the software, you will need to get a legal version from a legitimate source.
If you advise that the illegal software has been removed and I find otherwise (- the tools we use can and will detect them), then I will be left no choice but to have this topic closed.
If further such findings occur afterwards, the topic will also be closed.
You may return to the seller to demand for a replacement with a genuine copy or get a full refund. Read this article to see if you qualify for the Genuine Office Offer.
The following freeware office suites are available as alternative options:
Step 2:
Cracked/Pirated Software Detected!
Checking through your logs I can detect that you have downloaded and installed cracked software on the computer.
c:\users\nathan\downloads\google_sketchup_pro_8___keygen_[misterpale].6337876.tpb.torrent
c:\users\nathan\downloads\[kat.ph]google.sketchup.pro.8.0.4811.incl.crack.serials.torrent
c:\users\nathan\downloads\[kat.ph]google.sketchup.pro.8.eng.crack.torrent
c:\users\nathan\downloads\conv3ds\photoshop extended 12.0 keygen + howto\howto generate a serial for photoshop extended 12.0 (cs5.x).pdf
c:\users\nathan\downloads\google sketchup pro 8.0.4811 incl crack-serials\google sketchup pro 8.0.4811 incl crack-serials-slicer.rar
c:\users\nathan\downloads\google sketchup pro 8.0.4811 incl crack-serials\google sketchup pro 8.0.4811 incl crack-serials-slicer\googlesketchupprowen 8.0.4811.exe
c:\users\nathan\downloads\google sketchup pro 8.0.4811 incl crack-serials\google sketchup pro 8.0.4811 incl crack-serials-slicer\readme.nfo
c:\users\nathan\downloads\google sketchup pro 8.0.4811 incl crack-serials\google sketchup pro 8.0.4811 incl crack-serials-slicer\serials.nfo
c:\users\nathan\downloads\google sketchup pro 8.0.4811 incl crack-serials\google sketchup pro 8.0.4811 incl crack-serials-slicer\crack\sketchup.exe
This may or may not be related to your computer issues, however, if you wish me to continue helping you, then you must remove both the keygen and crack files as well as the related programs.
May I draw your attention to THIS TOPIC.
We do not support the use of illegal Pirated/Warez/Cracked software.
If seeking help in our Malware removal forum please know that users who have programs obtained by such methods will be asked to remove them, since our help could otherwise be seen as aiding copyright violations. Aside from the legalities be aware malware authors prey on users looking to circumvent a software's protection mechanisms. There is a high risk of infection involved in downloading and running crack codes.
Step 3:
Uninstall Programs
P2P Software Present!
IMPORTANT There are signs of a P2P (Peer-to-Peer) Related File Sharing Program installed on your computer.
vShare.tv plugin 1.3
P2P File Sharing Programs are used as a major conduit for spreading malware infection to computer systems these days.
P2P programs open up access to the computer on which the program is installed. The computer's settings are more often than not changed in a manner that renders the computer insecure and access to the computer remains open even when the program is not in use. Consequently, the system's security is completely compromised.
So be aware that it is not just what is downloaded that causes problems, just having a P2P program installed is like leaving all the doors to your house unlocked.
I advise you take the time to read the following articles that explain the risk of installing these programs:
In order to continue assisting you with your malware issues I will require you to uninstall the P2P software.
Registry Cleaners - Advisory
I notice that the Uniblue SpeedUpMyPC 2009 is installed on this computer. This product incorporates a Registry Cleaner function.
I don't personally recommend the use of ANY registry cleaners.
Here is an excerpt from a discussion on regcleaners
Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference.
If it doesn't work properly you may end up with an expensive doorstop.
http://miekiemoes.blogspot.com/2008/...eaking_13.html
http://forums.whatthetech.com/Regcleaner_t42862.html
The decision whether or not to remove this program is yours.
Steering clear of such products in future will reduce your exposure to potential malware threats.
Please follow the instructions below to remove these programs:
- Select Start > Control Panel > Programs > Programs and Features.
- Under the Programs heading, click on Uninstall a program.
- Scroll down the list of installed programs and locate the following program:
Uniblue SpeedUpMyPC 2009 <-- Opional Removal - see reasons provided above
vShare.tv plugin 1.3
- Right-click on Uninstall to uninstall it.
- Repeat steps 3 - 4 for each program in the list.
- When finished Close the Control Panel window.
- Restart the computer to complete removal of the program.
Step 4:
Re-Run CKScanner
Please re-run CKScanner. Then Copy and Paste the contents of the ckfiles.txt log into your next reply.
Step 5:
Re-Run DDS
Please re-run DDS. Then Copy and Paste the contents of the DDS.txt and Attach.txt files into your next post.
Step 6:
Include in Next Post
- Did you have any problems carrying out the instructions?
- Did you install the following software? If so, how did you come by this software?
Adobe Creative Suite 3 Master Collection
- ckfiles.txt.
- DDS.txt.
- Attach.txt.
Scolabar
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