Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Browser keep going to search.snap.do/feed.helpbar.com

  1. #1
    Junior Member
    Join Date
    May 2012
    Posts
    2

    Default Browser keep going to search.snap.do/feed.helpbar.com

    Hi,
    I have set my home page to www.google.co.uk but each time I open a new tab the browser gos to :

    http://feed.helperbar.com/?publisher=W3i&dpid=W3i&co=GB&range=73&searchtype=nt&isid=9860

    followed swiftly by :

    http://search.snap.do/?publisher=snapdo&feedid=infospace&dpid=2&isid=9860

    I have run spybot search & destroy and removed what it found but nothing has changed.
    Can anyone help?
    Regards,
    Jim.
    Last edited by tashi; 2012-05-21 at 17:19. Reason: Disabled links

  2. #2
    Senior Member spybotsandra's Avatar
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,276

    Default

    Hello,

    Change your start page:
    Please run Spybot - Search & Destroy and switch to the Advanced mode via the menu item Mode.
    Now select 'Tools' - 'Browser pages' from the navigation bar on the left.
    There, please search for the entry with the unwanted starting pages.
    Mark it and click "Change" (in the bar at the top).
    Then type your wanted starting page like www.google.de or perhaps about:blank.
    Now go to 'Tools'->'IE Tweaks'. There you'll see a group of Recommended miscellaneous locks.
    Untick the checkboxes in front of both Lock IE... options.
    You may need to close all Explorer windows, and maybe even restart Windows before these changes take place.

    Best regards
    Sandra
    Team Spybot
    Follow Spybot on Twitter

    There is no support for unsolicited PM requests available. Please use the board section which accords to your product. Thanks.

  3. #3
    Junior Member
    Join Date
    May 2012
    Posts
    2

    Default

    Hello Spybotsandra,
    That solves the problem on IE but I use Google Chrome and it is still occurring there.
    Is there anything else I can try?
    Thanks for your help.
    Jim.

  4. #4
    Junior Member
    Join Date
    May 2012
    Posts
    1

    Default Snap.Do browser hijacker

    Good morning...I'm having a similar problem. Using Windows 7. I removed all of IE and have loaded mozilla/firefox. All worked well last night. But today Snap.Do has returned when I received a message to update flash. After the update it added Snap.Do again.... I ran spybot and restarted laptop with no success. All back to where it was. Any suggestions? Might Hijack this work? I'm afraid to use it as I doubt I could identify what line to actually remove. Thanks for all you've done over these years! Spybot rules!

    Fr B+

  5. #5
    Guest
    Join Date
    May 2012
    Posts
    1

    Default Snap.Do

    Snap.Do is a product that helps you enhance your browsing experience. It includes many useful features such as screen capture, sharing tools, radio & TV streaming and more. You can get more info here: www.snap.do If you want to remove our product please read our FAQ page (http://snap.do/faq/SnapDo/FAQ_ENG.html). If you encounter any problem feel free to email us
    Last edited by tashi; 2012-05-24 at 19:02. Reason: Parsed links, removed email address. Please do not use this forum to advertise your product.

  6. #6
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    32,790

    Default

    Hello VillageVicarage,

    Click Start > Control Panel > Programs-Uninstall a program > Programs and Features.

    Do you see the "SnapDo Smartbar" there?

    Best regards,
    Microsoft MVP. Consumer Security 2006-2014


  7. #7
    Junior Member
    Join Date
    May 2012
    Posts
    1

    Default No luck

    I have followed SnapDo's instructions for reinstalling then uninstalling the program, but I too am still having an issue. I have removed it as a search engine in Chrome, but it still pops up.

    Has anyone else had any luck removing it?

  8. #8
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    32,790

    Default

    Hi there,
    Quote Originally Posted by tashi View Post
    Click Start > Control Panel > Programs-Uninstall a program > Programs and Features.

    Do you see the "SnapDo Smartbar" there?
    Also anyone having difficulties removing the toolbar please list,

    Your operating system.
    Security software installed.
    How the computer is running, any other issues.

    Best regards,
    Microsoft MVP. Consumer Security 2006-2014


  9. #9
    Junior Member
    Join Date
    Jun 2012
    Posts
    3

    Default snapdo won't go away

    I have tried the above advice on my PC but there is no snapdo listed in the program lists. What should I do next?

    Dell PC
    Vista
    Firefox
    AVG Free
    Spybot

    Thank you

    Dave

  10. #10
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    32,790

    Default

    Hello flamenco,

    How is the computer running, are there any other issues besides the toolbar?
    Microsoft MVP. Consumer Security 2006-2014


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •