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Thread: PC crashing and freezing, only works in safe mode now...

  1. #1
    Member
    Join Date
    May 2007
    Posts
    45

    Default PC crashing and freezing, only works in safe mode now...

    PC began to crash and/or freeze sporadically and now will not work properly at all. I ran a virus scan (AVG) which showed nothing, then a Malwarebytes which took over 3 hours and found 30 items. The pc required a restart to remove them and hasn't functioned properly since. We can now only use it in safe mode.

    Thanks in advance for your help.

    Kate


    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
    Internet Explorer: 9.0.8112.16421
    Run by Stupid Pooter at 12:31:37 on 2012-05-14
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1790.1240 [GMT 1:00]
    .
    AV: AVG Anti-Virus 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\Explorer.EXE
    C:\Windows\system32\ctfmon.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = https://www.google.co.uk/
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_GB&c=94&bd=Pavilion&pf=cndt
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_GB&c=94&bd=Pavilion&pf=cndt
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_GB&c=94&bd=Pavilion&pf=cndt
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: H - No File
    mURLSearchHooks: H - No File
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    {e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
    uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
    uRun: [Facebook Update] "C:\Users\Stupid Pooter\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
    uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
    uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    uRun: [Spotify] "C:\Users\Stupid Pooter\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
    uRun: [Spotify Web Helper] "C:\Users\Stupid Pooter\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
    uRun: [SkyDrive] "C:\Users\Stupid Pooter\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
    mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    mRun: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
    mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
    mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    mRun: [Conime] %windir%\system32\conime.exe
    mRun: [EKAiO2StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.EXE
    mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
    StartupFolder: C:\Users\STUPID~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20110526061118
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
    TCP: Interfaces\{489E2C10-FD29-46BD-901E-CED3CB6CBA78} : DhcpNameServer = 194.168.4.100 194.168.8.100
    TCP: Interfaces\{C77E25AD-4913-491E-9E6F-A2929151A4A2} : DhcpNameServer = 194.168.4.100 194.168.8.100
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
    BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    mRun-x64: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
    mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
    mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    mRun-x64: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
    mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    mRun-x64: [Conime] %windir%\system32\conime.exe
    mRun-x64: [EKAiO2StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.EXE
    mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
    R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
    R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
    S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
    S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
    S2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-3-31 92160]
    S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-1-31 7391072]
    S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    S2 ezSharedSvc;Easybits Shared Services for Windows;C:\Windows\system32\svchost.exe -k netsvcs [2009-7-14 20992]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-1 136176]
    S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-12-19 394672]
    S2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-4-19 993848]
    S2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2011-4-19 399416]
    S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]
    S2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe [2012-3-13 918880]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-2 257696]
    S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-7-11 167264]
    S3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
    S3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
    S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\system32\DRIVERS\ggflt.sys --> C:\Windows\system32\DRIVERS\ggflt.sys [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-1 136176]
    S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 PSI;PSI;C:\Windows\system32\DRIVERS\psi_mf.sys --> C:\Windows\system32\DRIVERS\psi_mf.sys [?]
    S3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    S3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    S3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    S3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    S3 Sony PC Companion;Sony PC Companion;C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe [2012-3-21 155320]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-05-11 14:32:02 -------- d-----w- C:\3f9017c89cacf1baf681d270a0741aa7
    2012-05-09 20:02:44 -------- d--h--w- C:\SkyDriveTemp
    2012-05-09 19:57:56 -------- d-----r- C:\Users\Stupid Pooter\SkyDrive
    2012-05-09 19:57:23 -------- d-----w- C:\ProgramData\Microsoft SkyDrive
    2012-05-08 10:59:30 -------- d-----w- C:\ProgramData\Kaspersky Lab
    2012-04-29 22:20:14 -------- d-----w- C:\ProgramData\E217
    2012-04-25 17:03:32 -------- d-----w- C:\Users\Stupid Pooter\AppData\Roaming\MusicNet
    2012-04-25 17:03:15 -------- d-----w- C:\Users\Stupid Pooter\AppData\Local\BearShare
    2012-04-25 16:59:54 -------- d-----w- C:\ProgramData\BearShare
    2012-04-25 16:59:54 -------- d-----w- C:\Program Files (x86)\BearShare Applications
    2012-04-25 16:58:13 -------- dc-h--w- C:\ProgramData\{FCE1A4E5-8BE1-4D81-AAEA-DB3348828B1C}
    2012-04-25 16:53:58 -------- d-----w- C:\Users\Stupid Pooter\AppData\Local\PackageAware
    2012-04-14 18:03:06 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
    .
    ==================== Find3M ====================
    .
    2012-05-05 17:03:28 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-05-05 17:03:28 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-04-04 15:18:24 30592 ----a-w- C:\Windows\help\OEM\Scripts\PWAlertEnable.exe
    2012-04-04 14:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-03-21 09:34:35 27176 ----a-w- C:\Windows\System32\drivers\ggsemc.sys
    2012-03-21 09:34:35 13352 ----a-w- C:\Windows\System32\drivers\ggflt.sys
    2012-03-06 06:53:37 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-03-06 05:59:47 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2012-03-06 05:59:41 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2012-03-01 06:46:16 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
    2012-03-01 06:38:27 220672 ----a-w- C:\Windows\System32\wintrust.dll
    2012-03-01 06:33:50 81408 ----a-w- C:\Windows\System32\imagehlp.dll
    2012-03-01 06:28:47 5120 ----a-w- C:\Windows\System32\wmi.dll
    2012-03-01 05:37:41 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
    2012-03-01 05:33:23 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
    2012-03-01 05:29:16 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
    2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
    2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
    2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
    2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
    2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
    2012-02-15 11:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
    2012-02-15 11:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll
    .
    ============= FINISH: 12:33:04.98 ===============

  2. #2
    Emeritus- Malware Team
    Join Date
    Aug 2011
    Posts
    148

    Default

    Hi mooseydog,

    Firstly, welcome to the Safer-Networking Malware Removal Forum.
    My name is Scolabar, and I'll be helping you with your malware problems.
    Logs can take a while to research, so please be patient.
    If you no longer require help I would be grateful if you would let me know.

    Please note the following important guidelines before proceeding:
    1. The instructions that will be provided are for YOUR computer and system only!
      Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable
      !
    2. If you have any questions or do not understand something, please do not hesitate to ask, don't guess or assume.
    3. Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
    4. Only reply to this thread, do not start another. Please, continue responding, until I give you the All Clean.
      Absence of symptoms does not necessarily mean that everything is clear.
    5. DO NOT run any other fix or removal tools unless instructed to do so!
    6. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
    7. Print each set of instructions, if possible. Your Internet connection will not be available during some fix processes.
    8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    9. Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

    Please Note: If you haven't done so already, please read this topic "BEFORE You POST"(Please read this Procedure Before Requesting Assistance) where the conditions for receiving help here are explained.

    Windows 7 Advice:
    Please Note: The programs I ask you to use will need to be run in Administrator Mode.
    In order to do this Right-click on the program file and select the Run as Administrator option.
    Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program.
    If prompted, please click on the Allow button.
    Reference: User Account Control (UAC) and Running as Administrator

    Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
    In light of this, it would be advisable for you to back up any important files and folders that you don't want to lose before we start.


    If you follow these guidelines, things should proceed smoothly.
    I am currently reviewing your log and will return, as soon as possible, with additional instructions.

    Thank you for your patience.

    Scolabar
    Malware Removal University - You too could train to help others

  3. #3
    Emeritus- Malware Team
    Join Date
    Aug 2011
    Posts
    148

    Default

    Hi mooseydog,

    Thank you again for your patience.

    Please read these instructions carefully before executing and perform the steps, in the order given.
    lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem before going any further.

    Before proceeding please make sure any open programs are closed.

    Note: If you are unable to complete the following instructions in Normal Mode, please boot the computer into Safe Mode with Networking and carry them out from there.

    Step 1:
    MBAM - Log

    I need to see the MalwareBytes' Anti-Malware log to see what was removed.

    The log can be found in the following location:

    C:\Documents and Settings\Account Name\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-yyyy-mm-dd (hh-mm-ss).txt <-- yyyy-mm-dd and hh-mm-ss denote the date and time of the log.

    Please Copy and Paste the entire contents of that log report into your next reply.

    Step 2:
    Uninstall Programs

    1. Select Start > Control Panel > Programs > Programs and Features.
    2. Under the Programs heading, click on Uninstall a program.
    3. Scroll down the list of installed programs and locate the following program:

      BearShare
    4. Right-click on Uninstall to uninstall it.
    5. When finished Close the Control Panel window.
    6. Restart the computer to complete removal of the program.

    Step 3:
    OTL - Scan

    1. Please download OTL by Old Timer. Save it to your Desktop.
    2. Right-click on OTL.exe and select the Run As Administrator option to launch the program. If you receive a UAC prompt, please allow it.
    3. Under Output, ensure that the Standard Output option is selected.
    4. Under the Extra Registry section, select the Use SafeList option.
    5. Click the Scan All Users checkbox.
    6. Tick the LOP Check and Purity Check checkboxes.
    7. Also make sure the Include 64bit Scans checkbox is ticked.
      Note: Please leave the remaining selections on the default settings.
    8. Click on the Run Scan button in the top left-hand corner of the program window.
    9. When done, two Notepad files will automatically open:
      • OTL.txt <-- Will be opened, maximized.
      • Extras.txt <-- Will be minimized on task bar.
    10. Please Copy and Paste the entire contents of both of the OTL.txt and Extras.txt files into your next reply.

    Step 4:
    aswMBR - Scan

    1. Please download aswMBR.exe © Avast Software and Save it to your Desktop.
    2. Right-click on aswMBR.exe and select the Run As Administrator option to launch the program. If you receive a UAC prompt, please allow it.
    3. Click on the Scan button to start the scan.
    4. On completion of the scan the following message will be displayed: "Scan finished successfully". Click on the Save log button.
    5. You will be prompted to save a file named aswMBR.txt. Save it to your Desktop.
    6. Please Copy and Paste the contents of aswMBR.txt into your next reply.


    Please Note: A file will be created and placed on your desktop when you execute aswMBR, named MBR.dat. This is a copy of your MBR record, before any changes are made, it can be used to recover the MBR record to it's previous condition, if problems exist after changes.

    Step 5:
    Security Check

    1. Please download Security Check by screen317 and Save it to your Desktop.
      Alternate download site: Link 2
    2. Right-click on SecurityCheck.exe and select the Run As Administrator option to launch the program. If you receive a UAC prompt, please allow it.
    3. Press the Space Bar when you see the Press any key to continue... message.
      Please Note: This scan will take a short while to complete, so please be patient.
    4. When the scan has completed, a Notepad file will automatically open called checkup.txt.
    5. Save the file checkup.txt to your Desktop.
      Please Note: This output file is NOT automatically saved!
    6. Then Copy and Paste the entire contents of the checkup.txt file into your next reply.

    Step 6:
    Include in Next Post

    1. Did you have any problems carrying out the instructions?
    2. mbam-log-yyyy-mm-dd (hh-mm-ss).txt.
    3. OTL.txt.
    4. Extras.txt.
    5. checkup.txt.
    6. Do you have the original Windows installation media for your PC?


    Scolabar
    --------------------------------------------------------------------------
    No Reply Within 3 Days Will Result In Your Topic Being Closed
    Malware Removal University - You too could train to help others

  4. #4
    Emeritus- Malware Team
    Join Date
    Aug 2011
    Posts
    148

    Default

    Hi mooseydog,

    It has been over 72 hours since my last post.

    1. Do you still need help?
    2. Do you need more time?
    3. Are you having problems following my instructions?
    4. In line with Safer-Networking's Forum Guidelines, topics will be closed after 3 days without a response.
    5. If you do not reply within the next 24 hours, this topic will be closed.


    Scolabar
    --------------------------------------------------------------------------
    No Reply Within 3 Days Will Result In Your Topic Being Closed
    Malware Removal University - You too could train to help others

  5. #5
    Visiting Fellow
    Join Date
    Nov 2009
    Location
    Land Of The Leprechauns
    Posts
    461

    Default

    This topic has been archived due to inactivity.

    If it has been three days or more since your last post, and the helper assisting you posted a response to which you did not reply, your thread will not be re-opened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested previously, you would be starting fresh.

    If it has been less than three days since your last response and you need the thread re-opened, please send your helper a private message (pm). A valid, working link to the closed topic is required.

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