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Thread: S&D Only works in safe mode

  1. #1
    Junior Member
    Join Date
    Oct 2011
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    7

    Default S&D Only works in safe mode

    I had a problem a while back where Spybot suddenly stopped finding anything on my computer. I uninstalled and installed it again and everything worked fine. Recently it started to do it again, but uninstall/install did not work. I've tried several times, but nothing. Eventually I tried running it in Safe Mode, and where 5 minutes earlier I got a "no threats found" it found 42 threats. After doing that I tried to uninstall again (hoping one of the things removed in Safe Mode had been causing the problem) but still no luck. I guess I could always shut down and go into safe mode every time I wanted to run S&D, but I'd rather get down to what the cause of this is. Thanks.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    USA
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    Default

    Hello NoCode0680,

    Some similaries to your previous thread: http://forums.spybot.info/showthread.php?t=64042

    Could you provide more details please.

    All security software installed.

    How the computer runs in general.

    The operating system and any service packs.

    Open Spybot Search & Destroy > Help > About and let us know the version and date of last definitions.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Oct 2011
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    Default

    This was 5 months ago, and I ended up getting another computer because of some unrelated issues, and now it's started doing the same thing on this computer. Always says my computer is safe, then I restart in Safe Mode and it find a list of problems.

    Here's the info you asked for

    Security Software - Spybot S&D, Microsoft Security Essentials

    The computer runs fine in general

    Windows 7 Home Premium - Service Pack 1

    Spybot 1.6.2.46 - Last Update was today 11/7/2012

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
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    5,263

    Default

    Hello,

    Please run Spybot - Search & Destroy and switch to "Advanced mode" via the menu bar item "Mode" and select "Settings" --> "File Sets" in the left bar. There, please right-click somewhere into the list and choose "select all available checks".

    Best regards
    Sandra
    Team Spybot

  5. #5
    Junior Member
    Join Date
    Oct 2011
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    Default

    That didn't work spybotsandra. When I ran it all I got was a lot of things in blue, apparently not "problems" as Spybot defines them, but I fixed them anyway. Launched Safe Mode and ran again, found 68 problems.

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