Hello, and thank you in advance.
My friend's laptop seems to have developed a mind of it's own, opening websites, and doing other unsolicited actions. AVG advises service.exe is a trojan, but leaves it in place. Spybot shows nothing amiss. I tried another virus detector, which also showed nothing, I cannot remember that one. I am turning to you for help in making this laptop usable again, and await your request for more info. I ran ERUNT, and can supply the results when requested. Thank You