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Thread: Formatted again and now I have a white square on desktop?

  1. #1
    Member
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    Default Formatted again and now I have a white square on desktop?

    There is a small square with little dots inside of it on my computer that pop up every now and then. It doesn't happen much and it has never done this before, I even formatted the computer and it still has the thing happening whenever the display first turns on, or it has to load for a bit.



    Please help me out, as my computer is now going slower than ever.

    Here are the logs needed:

    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 9.0.8112.16421
    Run by Katie at 16:32:47 on 2012-08-04
    Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1014.295 [GMT -4:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Windows\Explorer.exe
    C:\Windows\system32\wuauclt.exe
    C:\Users\Katie\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Katie\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Katie\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{743A01F3-36CF-4073-A10C-C768C546F8B6} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{F14B190B-1169-4589-9376-0E2F9B5001C2} : DhcpNameServer = 192.168.1.1
    Notify: igfxcui - igfxdev.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-8-4 721000]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-8-4 353688]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-8-4 21256]
    R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-8-4 57656]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-8-4 44808]
    R3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    .
    =============== Created Last 30 ================
    .
    2012-08-04 07:39:07 -------- d-----w- c:\windows\Panther
    2012-08-04 07:08:57 -------- d-sh--w- C:\$RECYCLE.BIN
    2012-08-04 06:57:28 98816 ----a-w- c:\windows\sed.exe
    2012-08-04 06:57:28 518144 ----a-w- c:\windows\SWREG.exe
    2012-08-04 06:57:28 256000 ----a-w- c:\windows\PEV.exe
    2012-08-04 06:57:28 208896 ----a-w- c:\windows\MBR.exe
    2012-08-04 06:56:40 2422272 ----a-w- c:\windows\system32\wucltux.dll
    2012-08-04 06:56:33 88576 ----a-w- c:\windows\system32\wudriver.dll
    2012-08-04 06:56:26 33792 ----a-w- c:\windows\system32\wuapp.exe
    2012-08-04 06:56:26 171904 ----a-w- c:\windows\system32\wuwebv.dll
    2012-08-04 06:55:56 -------- d-----w- C:\Recovery
    2012-08-04 06:54:54 -------- d-----w- c:\program files\VideoLAN
    2012-08-04 06:23:35 -------- d-----w- c:\program files\Motorola
    2012-08-04 06:13:22 -------- d-----w- c:\programdata\Spybot - Search & Destroy
    2012-08-04 06:13:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2012-08-04 06:13:02 -------- d-----w- c:\program files\CCleaner
    2012-08-04 06:07:59 44784 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
    2012-08-04 06:07:56 721000 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2012-08-04 06:07:53 57656 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2012-08-04 06:06:38 41224 ----a-w- c:\windows\avastSS.scr
    2012-08-04 05:53:05 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{d22b4f8a-0cf2-459d-a8c2-9dd09286f058}\offreg.dll
    2012-08-04 05:44:50 -------- d-----w- c:\users\katie\appdata\roaming\Malwarebytes
    2012-08-04 05:44:35 -------- d-----w- c:\programdata\Malwarebytes
    2012-08-04 05:44:32 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-08-04 05:44:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-08-04 05:19:58 257024 ----a-w- c:\windows\system32\msv1_0.dll
    2012-08-04 05:10:40 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
    2012-08-04 05:10:40 49472 ----a-w- c:\windows\system32\netfxperf.dll
    2012-08-04 05:10:40 297808 ----a-w- c:\windows\system32\mscoree.dll
    2012-08-04 05:10:40 295264 ----a-w- c:\windows\system32\PresentationHost.exe
    2012-08-04 05:10:40 1130824 ----a-w- c:\windows\system32\dfshim.dll
    2012-08-04 05:00:43 1002008 ----a-w- c:\windows\system32\igxpun.exe
    2012-08-04 05:00:43 -------- d-----w- c:\windows\system32\x64
    2012-08-04 04:59:50 -------- d-sh--w- c:\windows\Installer
    2012-08-04 04:59:17 -------- d-----w- c:\programdata\AVAST Software
    2012-08-04 04:59:17 -------- d-----w- c:\program files\AVAST Software
    2012-08-04 04:32:27 2344448 ----a-w- c:\windows\system32\win32k.sys
    2012-08-04 04:31:10 5120 ----a-w- c:\windows\system32\wmi.dll
    2012-08-04 04:31:10 19312 ----a-w- c:\windows\system32\drivers\fs_rec.sys
    2012-08-04 04:31:10 172544 ----a-w- c:\windows\system32\wintrust.dll
    2012-08-04 04:31:10 158720 ----a-w- c:\windows\system32\imagehlp.dll
    2012-08-04 04:24:47 190976 ----a-w- c:\windows\system32\drivers\ks.sys
    2012-08-04 04:23:46 276992 ----a-w- c:\windows\system32\wcncsvc.dll
    2012-08-04 04:22:47 338944 ----a-w- c:\windows\system32\drivers\afd.sys
    2012-08-04 04:22:42 2048 ----a-w- c:\windows\system32\tzres.dll
    2012-08-04 04:22:36 478208 ----a-w- c:\windows\system32\timedate.cpl
    2012-08-04 04:22:35 369336 ----a-w- c:\windows\system32\drivers\cng.sys
    2012-08-04 04:22:35 225280 ----a-w- c:\windows\system32\schannel.dll
    2012-08-04 04:22:35 219136 ----a-w- c:\windows\system32\ncrypt.dll
    2012-08-04 04:22:35 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
    2012-08-04 04:22:34 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2012-08-04 04:22:14 954752 ----a-w- c:\windows\system32\mfc40.dll
    2012-08-04 04:22:14 954288 ----a-w- c:\windows\system32\mfc40u.dll
    2012-08-04 04:22:03 417792 ----a-w- c:\windows\system32\msdri.dll
    2012-08-04 04:19:57 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
    2012-08-04 04:18:59 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
    2012-08-04 04:18:58 534528 ----a-w- c:\windows\system32\EncDec.dll
    2012-08-04 04:18:57 67072 ----a-w- c:\windows\system32\packager.dll
    2012-08-04 04:18:54 38912 ----a-w- c:\windows\system32\csrsrv.dll
    2012-08-04 04:18:35 80384 ----a-w- c:\windows\system32\davclnt.dll
    2012-08-04 04:18:35 51200 ----a-w- c:\windows\system32\wscapi.dll
    2012-08-04 04:18:35 350720 ----a-w- c:\windows\system32\winhttp.dll
    2012-08-04 04:18:35 204800 ----a-w- c:\windows\system32\WebClnt.dll
    2012-08-04 04:18:35 204288 ----a-w- c:\windows\system32\upnp.dll
    2012-08-04 04:18:34 73728 ----a-w- c:\windows\system32\wscsvc.dll
    2012-08-04 04:18:34 14336 ----a-w- c:\windows\system32\slwga.dll
    2012-08-04 04:15:59 2614784 ----a-w- c:\windows\explorer.exe
    2012-08-04 04:15:31 2342400 ----a-w- c:\windows\system32\msi.dll
    2012-08-04 04:15:01 801792 ----a-w- c:\windows\system32\FntCache.dll
    2012-08-04 04:15:01 3181568 ----a-w- c:\windows\system32\mf.dll
    2012-08-04 04:15:00 196608 ----a-w- c:\windows\system32\mfreadwrite.dll
    2012-08-04 04:15:00 1619456 ----a-w- c:\windows\system32\WMVDECOD.DLL
    2012-08-04 04:15:00 1495040 ----a-w- c:\windows\system32\ExplorerFrame.dll
    2012-08-04 04:15:00 135168 ----a-w- c:\windows\system32\XpsRasterService.dll
    2012-08-04 04:12:56 99840 ----a-w- c:\windows\system32\sspicli.dll
    2012-08-04 04:10:39 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
    2012-08-04 04:06:48 728448 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
    2012-08-04 04:06:47 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
    2012-08-04 04:06:47 107520 ----a-w- c:\windows\system32\cdd.dll
    2012-08-04 04:06:45 139264 ----a-w- c:\windows\system32\cryptsvc.dll
    2012-08-04 04:06:45 1156608 ----a-w- c:\windows\system32\crypt32.dll
    2012-08-04 04:06:45 103936 ----a-w- c:\windows\system32\cryptnet.dll
    2012-08-04 04:06:22 826368 ----a-w- c:\windows\system32\rdpcore.dll
    2012-08-04 04:06:22 24064 ----a-w- c:\windows\system32\drivers\tdtcp.sys
    2012-08-04 04:05:47 132608 ----a-w- c:\windows\system32\cabview.dll
    2012-08-04 03:58:39 -------- d-----w- c:\windows\system32\wbem\Performance
    .
    ==================== Find3M ====================
    .
    2012-06-06 05:09:46 1389568 ----a-w- c:\windows\system32\msxml6.dll
    2012-06-06 05:09:46 1236992 ----a-w- c:\windows\system32\msxml3.dll
    2012-05-31 19:25:14 237072 ------w- c:\windows\system32\MpSigStub.exe
    .
    ============= FINISH: 16:33:49.50 ===============

    aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
    Run date: 2012-08-04 17:45:54
    -----------------------------
    17:45:54.322 OS Version: Windows 6.1.7600
    17:45:54.322 Number of processors: 2 586 0xE0C
    17:45:54.322 ComputerName: KATIE-PC UserName: Katie
    17:45:56.912 Initialze error C000010E - driver not loaded
    17:45:57.037 AVAST engine defs: 12080400
    17:45:58.722 Scan error: Incorrect function.
    17:50:22.645 The log file has been saved successfully to "E:\aswMBR.txt"


    Edit. Previous topic: http://forums.spybot.info/showthread.php?t=65980
    Attached Files Attached Files
    Last edited by tashi; 2012-08-05 at 02:33. Reason: Removed code wrap. Added link to previous topic.

  2. #2
    Anti-Malware Team
    Join Date
    Jun 2012
    Location
    Malaysia
    Posts
    121

    Default

    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the Safer-Networking forum and wait for help.

    Failure to post replies within 3 days will result in this thread being closed.

    Hi Virus Hater and welcome to Safer-Networking

    My name is torreattack, and I will be helping you with your malware problems. Please be patient and I'm sure we'll be able to resolve your problems.

    Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

    Because of this, I advise you to backup any personal files and folders before you start.
    Read:
    How to back up or transfer your data on a Windows-based computer
    Backup your data - Vista
    Backup your data - windows 7

    Please observe these rules while we work:
    • Perform all actions in the order given.
    • If you don't know, stop and ask! Don't keep going on.
    • Please reply to this thread. Do not start a new topic.
    • Stick with it till you're given the all clear.
    • Remember, absence of symptoms does not mean the infection is all gone.
    • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
    • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.

    If you can do these things, everything should go smoothly.
    • If you're using XP, you'll need Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
    • If you're using Vista or Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator

    It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.
    If you haven't done so already, please read this topic "BEFORE You POST"(Please read this Procedure Before Requesting Assistance) where the conditions for receiving help here are explained.

    =================================================================================================================================

    1. Before we start
    1. Have you back up your registry with Erunt ?
    2. Spybot-S&D TeaTimer needs to be disabled so that its protection does not interfere with fixes. Have you manage to disable Spybot-S&D?
      note:You can find the instruction to perform these two tasks here.
      .



    2. TDSSKiller
    Please download TDSSKiller.exe and save it to your Desktop.
    • Right click on TDSSKiller.exe and select "Run As Administrator" to run it. If prompted by UAC, please allow it.
    • When the TDSSKiller finish loading, click on Change parameters.
    • Tick the Detect TDLFS file system and click ok.
    • Click on Start Scan, the scan will run.
    • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
    • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
    • To find the log go to Start > Computer > C:
    • Post the contents of that log in your next reply please.
    • DO NOT TRY TO FIX ANYTHING AT THIS POINT



    3. OTL
    Please download OTL ... by Old Timer . Save it to your Desktop.
    • Right click on OTL.exe and select "Run As Administrator" to run it. If prompted by UAC, please allow it.
    • Under Output, ensure that Minimal Output is selected.
    • Click the Scan All Users checkbox.
      Leave the remaining selections to the default settings.
    • Click on Run Scan at the top left hand corner.
    • When done, two Notepad files will open.
      • OTL.txt <-- Will be opened, maximized
      • Extras.txt <-- Will be minimized on task bar.
    • Please post the contents of both OTL.txt and Extras.txt files in your next reply.




    4. Update about your problem
    Please provide me more info about your computer problem:
    • Does the white box happen before reformat?
    • When is the white box start to appear? When computer start to load, when windows start to load or when windows finish loading?
    • Does the white box happen in safe mode?
    • Do you mean the white box is actually a small "pop up" windows?



    5. Checklist
    Please post:
    • TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt
    • OTL.txt and Extra.txt
    • An update on your problems

    note: These logs can be lengthy, please post in several replies if needed. Please ensure you post COMPLETE log.


    Thank you for your patience.
    torreattack
    Graduate of Malware Removal University, - You too could train to help others

  3. #3
    Member of Team Spybot tashi's Avatar
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    Default

    Previous topic: http://forums.spybot.info/showthread.php?t=65980

    This topic archived, thank you torreattack.
    UNITE-ASAP

    Microsoft MVP. Consumer Security 2006-2013

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