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Thread: External hard drive risk?

  1. #1
    Junior Member
    Join Date
    Aug 2012
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    17

    Default External hard drive risk?

    Hi -

    I recently got excellent help here, cleaning re-direct malware (and some other problems) from my desktop computer. Thanks, Blade! This morning I drug out my 1TB USB hard drive to transfer some big files to my office, and stopped just before I plugged it in. I don't know how long it's been since the drive was connected, but I previously used it for routine backups, so it might well be contaminaded.

    Is there a safe way to clean it? Reformat?

    Thanks

    Jchirch

  2. #2
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Stamford, CT
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    13,382

    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

    Running programs with Vista or Windows 7 , you need to Right Click on the program and select RUN AS ADMINISTATOR





    Plug your hard drive in and run Malwarebytes ( full scan ) and make sure to tick your external drive, my instructions show the Quick scan but run the Full scan and post the log please

    Please download Malwarebytes from Here or Here

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected .
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
    Post the report please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012

    ERROR MESSAGE 386
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    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Stamford, CT
    Posts
    13,382

    Default

    Due to inactivity, this thread will now be closed.

    If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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