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Thread: Laptop infected

  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    20

    Default Laptop infected

    Hi

    Recently I have noticed a major performance decrease in my laptop.

    The computer loads up very slow. I can't play movies or watch even Youtube clips properly without the video stuttering throughout.

    I ran a couple of virus scans in both safe and normal mode using Avira and Malwarebytes. Some Trojans were detected and removed. Though I didn't make of note of which ones they were at the time. However, the laptop is still experiencing the same problems. So i'm pretty sure the virus is still around and doing a good job at hiding.

    I've been scanning for 3 days straight and I need professional help to find and remove the infection.

    Please can you help...

    Kind Regards

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,964

    Default

    Hello Breakfix,

    Please revisit the FAQ which may have changed since your last visit.

    Instructions are in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis. http://forums.spybot.info/showthread.php?t=288

    Then start a new topic providing the logs as shown in that sticky and a volunteer analyst will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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