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Thread: Won't clear trojan and adware/"You are not logged in as Admin"

  1. #1
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    Default Won't clear trojan and adware/"You are not logged in as Admin"

    When running Spybot scan the program found Uniblue.driverscanner {PUPSC}; AND Win32.downloader.bltu {Trojans C-04}. It shows it gets rid of the Win 32.downloader and cannot remove the Uniblue.driverscanner. I get a message stating it cannot remove because I am not logged in as System Admin.
    I have no password set up, so I tried that and set myself up as Admin, rebooted and reran the scan. BOTH items showed up again and so did the message stating it cannot be removed because I am not logged in as system admin.
    My operating system is Windows Vista Home Premium with Service Pack 2 / 4 G memory, 64 bit/ Quad core processor 1.80 GHz.
    P.S. I also ran a Malwarebytes scan, which showed nothing.
    I tried to Immunize them but it didn't work. Please advise. Thanks so much. Getting nervous.

  2. #2
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    Hello kosmic,
    Quote Originally Posted by kosmic View Post
    When running Spybot scan the program found Uniblue.driverscanner {PUPSC}; AND Win32.downloader.bltu {Trojans C-04}. It shows it gets rid of the Win 32.downloader and cannot remove the Uniblue.driverscanner. I get a message stating it cannot remove because I am not logged in as System Admin.
    I have no password set up, so I tried that and set myself up as Admin, rebooted and reran the scan. BOTH items showed up again and so did the message stating it cannot be removed because I am not logged in as system admin.
    Uniblue.driverscanner is flagged as PUPS, potentially unwanted program, not as malware.

    "On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

    1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
    2. Choose Run as administrator from the context menu."

    Run as Administrator

    Hope that helps.
    Microsoft MVP. Consumer Security 2006-2014


  3. #3
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    Thanks, I am trying that now. Will let you know how it goes.

  4. #4
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    YAY, it worked. Thank you so much. I couldn't find a link inside the program to log in as admin. Never realized there was a left click option on the icon. Much appreciated.

  5. #5
    Member of Team Spybot tashi's Avatar
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    Thank you for letting us know.
    Microsoft MVP. Consumer Security 2006-2014


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