Hello drcurious and
My name is JonTom
- Malware Logs can sometimes take a lot of time to research and interpret.
- Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.
- Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
- Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.
- PLEASE NOTE: If you do not reply after 3 days your thread will be closed.
Lets take a look at your machine with the following scans:
- Please perform the following scan
- Please download DDS from here and save it to your desktop.
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click on the DDS icon to run the tool (may take up to 3 minutes to run). If you are running Vista or Windows 7 right click on DDS and select "Run as Admnistrator" to run the tool.
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Please post the contents of the DDS.txt and Attach.txt logs in your next reply.
- aswMBR
- Download aswMBR.exe to your desktop.
- Double click the aswMBR.exe to run it.
- When asked if you want to download Avast's virus definitions please select Yes.
- Click the "Scan" button to start scan.
- On completion of the scan click save log, save it to your desktop and post in your next reply.
Please post both DDS logs and the aswMBR log in your next reply.
