Thank you for reporting this error.
We are actually very puzzled why this occurred.
More information could help us solve this issue.

Please do the following:
  • open a command console for instance by pressing Windowskey+r then enter cmd and confirm
  • enter set > set.txt then confirm with enter key, this will create a text file set.txt containing information system variables and basic information on the computer


Attach the set.txt to an email to detections@spybot.info with a reference to this thread.