Alexa hogging ports, not detected by Spybot

[tashi]

Hello PortalGuy,

In case you missed the post please see Personal computers

Best regards.

[PortalGuy]

This is my personal laptop, thanks. If it were a company laptop I'd have them reimage it and not bother with trou

Hello PortalGuy,

In case you missed the post please see Personal computers

Best regards.

[PortalGuy]

...not bother with troubleshooting. Sorry.

This is my personal laptop, thanks. If it were a company laptop I'd have them reimage it and not bother with trou

[tashi]

Hi there,

This is my personal laptop, thanks.

One of the tags you'd placed on this topic, "corporate".

Could you start a new topic please and provide the logs as shown in post #2 and in one post.

http://forums.spybot.info/showpost.p...50&postcount=2

Instruction for producing the DDS and aswMBR logs

DDS Log

Download to your desktop DDS from one of the links below:

Link 1
Link 2

• Double click the tool to run it.
• If a black Screen opens, just read the contents and do nothing.
• When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
• Copy/Paste the contents of 'DDS.txt' into your post. Please do not use code wrap.
  
• 'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files)

aswMBR Log

Important! Please do not perform any fix options offered in aswMBR

Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
• Click the Scan button to start scan.
• If you are asked to update the Avast Virus database please allow it to do so.
• When it finishes, press the Save Log button, save the logfile to your desktop and post its contents in your reply with the DDS logs.

Best regards.

[PortalGuy]

Thanks for the advice.

I tagged it 'corporate' because Alexa seems to be a corporate solution.

MODS, please feel free to delete this thread.

Robert

[tashi]

New topic: http://forums.spybot.info/showthread.php?t=67664