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Thread: Please help

  1. #1
    Junior Member
    Join Date
    Aug 2006
    Posts
    1

    Question Please help

    Greetings,

    I was wondering if someone can please help me?

    Spybot can't seem to get rid of this item. It always askes me to run at start-up, and it doesn't catch it then either.

    More often than not, it will lock up and I have to reboot after it does the search.

    Can someone please direct me to how I can get rid of this ?

    DownloadWare: User settings (Registry key, nothing done)
    HKEY_USERS\S-1-5-18\Software\Updater

    DownloadWare: User settings (Registry key, nothing done)
    HKEY_USERS\.DEFAULT\Software\Updater


    --- Spybot - Search && Destroy version: 1.3 ---
    2006-08-18 Includes\Cookies.sbi
    2006-08-18 Includes\Dialer.sbi
    2006-08-18 Includes\Hijackers.sbi
    2006-08-18 Includes\Keyloggers.sbi
    2004-11-29 Includes\LSP.sbi
    2006-08-18 Includes\Malware.sbi
    2006-08-18 Includes\PUPS.sbi
    2006-08-18 Includes\Revision.sbi
    2006-08-18 Includes\Security.sbi
    2006-08-18 Includes\Spybots.sbi
    2005-02-17 Includes\Tracks.uti
    2006-08-18 Includes\Trojans.sbi



    I appreciate any advice you can provide.

    Thank you!

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Please upgrade your program, version 1.4 is available!
    First, please uninstall the old version according to this link:
    http://www.safer-networking.org/en/faq/27.html
    Now, you can download the new version here:
    http://www.safer-networking.org/en/mirrors/index.html
    Don't forget to update afterwards!
    Here is a tutorial:
    http://www.safer-networking.org/en/howto/update.html

    Best regards
    Sandra
    Team Spybot

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