Fix selected does not seem to do anything

[Nick_C]

Having run a Spybot scan I leave all items found selected and click on 'Fix selected', it appears to fix the selected items. However when I run another scan I find those same items are found again. What am I doing wrong?

One of the items found is a SweetIM registry key but that key does not exist in Regedit.

Log of results listed below.

Thanks,
Nick


Spybot results:

SweetIM: [SBI $3C0145EF] Settings (Registry Value, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\SweetIM\simapp_id

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent

MS Direct3D: [SBI $7FB7B83F] Most recent application (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Direct3D\MostRecentApplication\Name

MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Direct3D\MostRecentApplication\Name

MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Direct3D\MostRecentApplication\Name

MS DirectDraw: [SBI $EB49D5AF] Most recent application (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\Name

MS Regedit: [SBI $C3B62FC1] Recent open key (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-1151190910-786265436-3763032610-1001\Software\Microsoft\Windows\CurrentVersion\Applets\Regedit\LastKey

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)

Cache: [SBI $49804B54] Browser: Cache (1) (Browser: Cache, nothing done)

History: [SBI $49804B54] Browser: History (6) (Browser: History, nothing done)

[spybotsandra]

Hello,

Which Spybot version do you run?

Best regards
Sandra
Team Spybot

[Nick_C]

Hello,

Which Spybot version do you run?

Best regards
Sandra
Team Spybot

Hi Sandra,

Spybot SD2, updated to latest definitions.

Rgds,
Nick

[spybotsandra]

Hello,

Did you open Spybot with a right click and choose "run as administrator"?

Best regards
Sandra
Team Spybot

[Nick_C]

Hello,

Did you open Spybot with a right click and choose "run as administrator"?

Best regards
Sandra
Team Spybot

Yep tried that but no difference. Even tried running Spybot in safe mode but still the errors persist.

Rgds,
Nick

[spybotsandra]

Hello,

Please run a scan in safe mode.
That should fix it.

Best regards
Sandra
Team Spybot

[Nick_C]

Now booted to Linux and deleted all the temporary internet files that I can find manually but still Spybot is listing these errors. It almost seems as if these are nolonger present but spybot is still listing them from a previous scan.

[Nick_C]

Hello,

Please run a scan in safe mode.
That should fix it.

Best regards
Sandra
Team Spybot

Hi Sandra,

As per my post above, already tried safe mode and still doesn't delete these items.

Rgds,
Nick

[spybotsandra]

Hello,

Please also install Spybot-S&D 1.6.2.
Open it with a rightclick and choose "run as administrator".
Then make a scan and fix the found problems.
Does it make any difference?

Best regards
Sandra
Team Spybot

[Nick_C]

Thanks Sandra, that worked perfectly.

So I guess the answer is to uninstall Spybot SD2 and just leave the earlier version only on this laptop.

Cheers,
Nick