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Thread: Win32.downloader.gen

  1. #21
    Security Expert-Emeritus Dakeyras's Avatar
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    Hi.

    I have read the other topic you posted etc...

    I just finished the last steps: CHKDSK scans completed. TFC program installed and ran. DEFRAG C: -F ran at cmd prompt. CHKDSK C: /R was ran.
    Good...when I give the all clear I will provide further advice about the importance of regular system maintenance etc.

    ESET I ran into differences with the guide. I ran esetsmartinstaller_enu.exe because I'm on Google Chrome. I was not prompted the allow the Add-On/Active X option. The scans ran and I'll post the log.txt in this reply.
    That is because I advised to use either Internet Explorer or Mozilla FireFox, hence no specific instructions provided regarding Google Chrome.

    The computer is running fine, some of the scans seemed to take a long time:one was 9-12 hours (and I had to run it again because someone started to use the computer). The only problems found were on the ESET program which said it found 4 infected files. I didn't see anything about cleaning those, I copied the log.txt and clicked FINISH per the instructions.
    Sometimes the scan can take quite some time to complete, especially if a large capacity drive(s) to check etc and or taking into consideration the age and condition of any-one actual hard-drive for example.

    Anyway lets deal with the results of the online scan, nothing too bad at all in the great scheme of things but prudent to deal with non the less.

    Custom OTL Script:

    • Double-click OTL.exe to start the program.
    • Copy the lines from the codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code:
    :Files
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun
    C:\Documents and Settings\Mark\Local Settings\Application Data\VisualBeeExe\MyBabylonTB.exe
    C:\Documents and Settings\Mark\My Documents\Downloads\iLividSetup.exe
    
    :Commands
    [EmptyTemp]
    • Return to OTL, right-click in the Custom Scans/Fixes window (under the cyan bar) and choose Paste.
    • Then click the red Run Fix button.
    • Let the program run unhindered.
    • If OTL asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.

    Note: The logfile can also be located C: >> _OTL >> MovedFiles >> DD/DD/DD TT/TT.txt <-- denotes date/time log created.

    Next:

    Let check/update some software as follows shall we...

    • Download and install FileHippo Update Checker from here.
    • Once installed(during the installation process deselect the option:- Run at Startup >> Start >> All Programs >> double-click on Update Checker >> a browser window will open after the scan is complete.
    • Download any updates detected(apart from beta updates) to the desktop >> uninstall anything that requires updating via Add/Remove Programs in the Control Panel.
    • Re-install the updated software, delete the installers and then empty the Recycle Bin.

    Note: When I give the all clear my advise would be to consider keeping FileHippo Update Checker installed. Then periodically use it to check for any updates as having certain software outdated is a potential for malware to gain a foothold and exploit a system etc.

    Next:

    When completed the above, please post back the following in the order asked for:

    • How is your computer performing now, any further symptoms and or problems encountered?
    • OTL Log from the Custom Script.
    Last edited by Dakeyras; 2013-04-14 at 13:01.
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

  2. #22
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    OTL ran with custom script.
    On FileHippo I don't know how to save the downloads to the desktop.

  3. #23
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    All processes killed
    ========== FILES ==========
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\9 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\8 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\7 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\63 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\62 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\6 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\59 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\58 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache\6.0\57 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\SystemCache folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\tmp folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\muffin folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\host folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\9 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\8 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\56 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\37 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\23 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\19 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\18 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\17 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\16 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\15 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\14 folder moved successfully.
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    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\12 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\11 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\10 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\1 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\0 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0 folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment\cache folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java\Deployment folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun\Java folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\Sun folder moved successfully.
    C:\Documents and Settings\Mark\Local Settings\Application Data\VisualBeeExe\MyBabylonTB.exe moved successfully.
    C:\Documents and Settings\Mark\My Documents\Downloads\iLividSetup.exe moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Mark
    ->Temp folder emptied: 13895600 bytes
    ->Temporary Internet Files folder emptied: 52234648 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 265852972 bytes
    ->Flash cache emptied: 726 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Ruth
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 33444 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 317.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 04142013_084442

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

  4. #24
    Security Expert-Emeritus Dakeyras's Avatar
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    Hi.

    OTL ran with custom script.
    Acknowledged.

    On FileHippo I don't know how to save the downloads to the desktop.
    Well technically you could run the installers from your Downloads folder...

    Anyway I am surmising you are using Google Chrome, so to change to the desktop:-

    Change download locations
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

  5. #25
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    Going through the process of uninstalling/reinstalling updates there's about a dozen.

  6. #26
    Security Expert-Emeritus Dakeyras's Avatar
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    Acknowledged.
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

  7. #27
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    Okay, updates completed except for Spybot 2.0 because it said don't uninstall my version while working on a problem.

  8. #28
    Security Expert-Emeritus Dakeyras's Avatar
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    Hi.

    Okay, updates completed except for Spybot 2.0 because it said don't uninstall my version while working on a problem.
    Good and providing no further issues remaining....

    Congratulations your computer appears to be malware free!

    Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

    Importance of Regular System Maintenance:

    I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

    Help! My computer is slow!

    Also so is this:

    What to do if your Computer is running slowly

    Reset SR Points/Clean up with OTL:

    • Double-click on OTL to start the program.
    • Copy the lines from the codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    Code:
    :Commands
    [ClearAllRestorePoints]
    • Return to OTL, right-click in the Custom Scans/Fixes window (under the cyan bar) and choose Paste.
    • Then click the red Run Fix button.
    • Let the program run unhindered. When finished click on OK and close the log that appears.
    • Note: I do not need to review the log produced.
    • Now close all other programs apart from OTL as this step will require a reboot.
    • On the OTL main screen, depress the CleanUp button.
    • Say Yes to the prompt and then allow the program to reboot your computer.

    The above process should reset the System Restore points, clean up and remove the vast majority of scanners used and logs created etc.

    Any left over merely delete yourself and empty the Recycle Bin.

    Next:

    Malwarebyte's Anti-Malware:

    This is a excellent application and I advise you keep this installed. Check for updates and run a scan at least once per week.

    Other installed security software:

    Your presently installed security application, AVG Anti-Virus automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

    I advise you also run a complete scan with this also at least once per week.

    Erunt:

    Emergency Recovery Utility NT, I advice you keep this installed as a means to keep a complete backup of your registry and restore it when needed.

    Myself I would actually create a new back up once per week as this along with System Restore may prove to be invaluable if something unforeseen occurs!

    Consider a custom Hosts File:

    A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

    Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

    Here are some Hosts files:


    Only use one of the above!

    Also consider installing WinPatrol:

    WinPatrol alerts you about possible system hijacks, malware attacks and critical changes made to your computer without your permission.

    Download it from here.

    You can find information about how WinPatrol works here.

    Next:

    This is a very helpful/useful set of advice from Microsoft: Safety & Security Centre as is this topic.

    Any questions? Feel free to ask, if not stay safe!
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

  9. #29
    Security Expert-Emeritus Dakeyras's Avatar
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new set of DDS logs and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Last edited by tashi; 2013-04-23 at 00:48. Reason: Thank you Dakeyras :-)
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

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