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Thread: Immunizations Will Not "Stick"

  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    3

    Default Immunizations Will Not "Stick"

    For some reason, the immunizations will not stick. I run the app as admin, and apply immunizations. The app applies them all (thousands!). If I then close the app, the next time I run it, it shows the original number of unprotected areas, as though I never ran the "apply immunizations". I've deinstalled/reinstalled the entire Spybot, and it doesn't change. The app says all updates are current. What can be causing this issue, and how can I resolve it?

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    If you think nothing has been immunized, please make sure you have clicked on “Check system” which can be found on the navigation bar on the left. This will check for already applied immunization.

    The system is still immunized when you close Spybot.
    In order to see it you just need to manually "Check System". We will improve this feature, that it will automatically do this once you open the immunization. This should avoid misunderstandings.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    May 2011
    Posts
    3

    Default

    Thanks, Sandra. I'll do as you suggested, and let you know the results.

  4. #4
    Junior Member
    Join Date
    May 2011
    Posts
    3

    Default

    Sandra, your recommendation worked perfectly...except on the Firefox portion, and I easily applied immunization to those entries. Thank you very much for your assistance and support!

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