Hello, I was being helped with win32.downloader.gen and hard drive maintenance. The scans on the maintenance took awhile and the thread locked. The original topic is here:

http://forums.spybot.info/showthread.php?t=68112

I just finished the last steps: CHKDSK scans completed. TFC program installed and ran. DEFRAG C: -F ran at cmd prompt. CHKDSK C: /R was ran.

ESET I ran into differences with the guide. I ran esetsmartinstaller_enu.exe because I'm on Google Chrome. I was not prompted the allow the Add-On/Active X option. The scans ran and I'll post the log.txt in this reply.

The computer is running fine, some of the scans seemed to take a long time:one was 9-12 hours (and I had to run it again because someone started to use the computer). The only problems found were on the ESET program which said it found 4 infected files. I didn't see anything about cleaning those, I copied the log.txt and clicked FINISH per the instructions.

The anti-virus restarted on its own.

Thank you for taking the time to help me through all these plus the malware removal!