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Thread: WebCake.HBO removal

  1. #1
    Junior Member
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    Jul 2013
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    Default WebCake.HBO removal

    When trying to remove WebCake.BHO using SpyBot - S&D, I get the message "Problem couldn't be fixed; the reason could be that the associated files are still in use ...etc. May Spybot - S&D run on your next system startup?".

    If I choose yes, then the next time I reboot the PC, SpyBot - S&D runs but comes up with the same message. I am running in Administrator mode. Is there a procedure other than the manual process for removing WebCake.BHO?
    Thanks
    Frank Jackson

  2. #2
    Senior Member spybotsandra's Avatar
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    Hello,

    Probably the SDCleaner has problems with it's removal.

    Sometimes Spybot – Search & Destroy can not delete all files. Some files used by Windows are running in the background. If you would delete these files before the application they are involved in ends, your system might become instable. That is the reason why you sometimes have to restart your system to complete the cleaning process.
    In this case the SDCleaner/SDDelfile destroys the found items, before they are activated. If you do not want this option you can easily disable it in the SDCleaner itself. Go to the Spybot 2 folder, by default:
    Windows XP: C:\Program Files\Spybot – Search & Destroy 2
    Windows Vista or Windows 7 or Windows 8: C:\Programs (x86)\Spybot – Search & Destroy 2
    and open the SDCleaner.exe.
    Here you can uncheck the checkbox in front of “Run cleaner on system startup”.

    Best regards
    Sandra
    Team Spybot
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  3. #3
    Junior Member
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    Thanks for this information. However I forgot to mention that I was running Spybot ver 1. So I upgraded to Spybot ver 2 and it cleared WebCake.HBO.
    Thanks
    Frank

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Thank you for letting us know.
    Microsoft MVP. Consumer Security 2006-2014


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