Yandex is an extension in your browser. I've been trying to locate it and delete it.Is there anything else should I be doing and updating you on because you know I never went through with all your directions after the OTM thing ??
You really need to continue with the steps I outlined in a previous post.
- Please download RogueKillerX64.exe and save to the desktop.
- Close all windows and browsers
- Right-click the program and select 'Run as Administrator'
- Press the scan button.
- A report opens on the desktop named - RKreport.txt
- Please copy and past the results at pastebin.com and post the link to the log in your next reply.
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If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.
Emergency Backup Procedure - Tech Support Forum
Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.
How to use ComboFix
Download ComboFix from here:
Link 1
Link 2
Link 3
Place ComboFix.exe on your Desktop <--Important
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
You can get help on disabling your protection programs here- Double click on ComboFix.exe & follow the prompts.
- You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)
- Your desktop may go blank. This is normal. It will return when ComboFix is done. Combofix may need to reboot your computer more than once to do its job this is normal.
- When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer
---------------------------------------------------------------------------------------------- Ensure your AntiVirus and AntiSpyware applications are re-enabled.
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
---------------------------------------------------------------------------------------------- If there are Internet issues after running ComboFix:
Internet Explorer:
Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" and check to "Automatically detect settings". Also clear any proxy address and port. ok, apply (only if applicable), ok.
Firefox:
Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection. "No Proxy" should be selected, unless you have one set up yourself.
Chrome:
Select -> Tools menu -> then "Options", then go to "Change Proxy Settings", then "LAN Settings" , then take out the check mark for "Use a proxy server for your LAN" if set, unless you set this up yourself.
Safari
Launch Safari
Go to general settings menu
Then in Preferences/ Advanced
Then on line click Proxies change settings ...
Click Internet Options, then click the Connections tab, click Network Settings.
Disable option (uncheck) for the use of proxy server ...
Please post:
RKreport.txt
ComboFix.txt
Stasis - shut out - Help
and then on "Advanced Mode"
Originally Posted by Juliet
