Page 4 of 4 FirstFirst 1234
Results 31 to 33 of 33

Thread: Malware removed but Laptop wouldn't restart - Windows 8.1

  1. #31
    Security Expert Satchfan's Avatar
    Join Date
    Feb 2009
    Location
    Exeter, UK
    Posts
    259

    Default

    I think Spybot developers need to be made aware of this issue as users shouldn't need to go through all the above.
    I don’t think that this is an “issue” but merely indicates how thoroughly SS&D analyses and reports any changes to the computer.

    Spybot – Search & Destroy has always been, (and still is), the best real-time spyware program on the market and as the developers continue to make it even more efficient, I appreciate that it can be difficult to interpret some results. There are, however, various tutorials available with reference to the most common results and if you are unable to find an answer to your specific query, that’s what this forum is here to help with.

    There is a tutorial here that also has a link about “Usage Tracks”. I hope that helps.

    Thank you for all your help.
    You are welcome and I’m pleased that we managed to solve your query.

    Let’s tidy up.

    Uninstall OTL

    • double-click OTL.exe
    • click the CleanUp! button.
    • select Yes when the Begin cleanup Process? prompt appears.
    • if you are prompted to reboot during the cleanup, select Yes.
    • the tool will delete itself once it finishes, if not delete it by yourself.

    NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.

    You can delete all other logs and programs we’ve used that are on your desktop.

    Safe computing

    Satchfan

  2. #32
    Junior Member
    Join Date
    Apr 2014
    Posts
    21

    Default

    All done. Thanks.

  3. #33
    Security Expert Satchfan's Avatar
    Join Date
    Feb 2009
    Location
    Exeter, UK
    Posts
    259

    Default

    Since this issue appears to be resolved, this topic is now closed.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •