My dad's PC will no update or keep the correct time along with a host of other problems. At first I did not think the issue could be a virus so I set the PC back to factory settings, but nothing has changed as non of the security certificates for websites are correct/ accepted, windows update will still not work and the date and time just will not set.
Thank you, for your help.
Below is the DDS.log and the aswMBR log is underneath.
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-08-12 16:07:19
-----------------------------
16:07:19.095 OS Version: Windows 6.0.6000
16:07:19.095 Number of processors: 2 586 0x6B02
16:07:19.095 ComputerName: ALAN-PC UserName: Alan
16:07:19.657 Initialize success
16:07:42.854 The log file has been saved successfully to "C:\Users\Alan\Documents\aswMBR.txt"
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-08-12 16:11:43
-----------------------------
16:11:43.622 OS Version: Windows 6.0.6000
16:11:43.622 Number of processors: 2 586 0x6B02
16:11:43.637 ComputerName: ALAN-PC UserName: Alan
16:11:44.339 Initialize success
16:14:31.158 AVAST engine defs: 14042100
16:18:04.922 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000057
16:18:04.937 Disk 0 Vendor: ST336032 3.CH Size: 343399MB BusType: 6
16:18:05.093 Disk 0 MBR read successfully
16:18:05.093 Disk 0 MBR scan
16:18:05.125 Disk 0 unknown MBR code
16:18:05.125 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 332744 MB offset 63
16:18:05.156 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10652 MB offset 681461235
16:18:05.203 Disk 0 scanning sectors +703277505
16:18:05.359 Disk 0 scanning C:\Windows\system32\drivers
16:18:16.294 Service scanning
16:18:43.318 Modules scanning
16:18:47.861 Disk 0 trace - called modules:
16:18:47.885 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll storport.sys nvstor32.sys USBPORT.SYS usbehci.sys netr73.sys usbhub.sys dxgkrnl.sys atikmdag.sys tcpip.sys NETIO.SYS i8042prt.sys mouclass.sys watchdog.sys
16:18:47.891 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x84c22ad8]
16:18:47.891 3 ntkrnlpa.exe[81cb07ee] -> nt!IofCallDriver -> [0x8486d710]
16:18:47.891 5 acpi.sys[8023232a] -> nt!IofCallDriver -> \Device\00000057[0x83a82910]
16:18:47.892 7 netr73.sys[8bf24f60] -> nt!IofCallDriver -> \Device\USBPDO-2[0x864c7030]
16:18:47.892 9 usbhub.sys[8b2ffe61] -> nt!IofCallDriver -> \Device\USBPDO-1[0x85587028]
16:18:49.219 AVAST engine scan C:\Windows
16:18:51.052 AVAST engine scan C:\Windows\system32
16:21:58.324 AVAST engine scan C:\Windows\system32\drivers
16:22:15.188 AVAST engine scan C:\Users\Alan
16:22:25.936 File: C:\Users\Alan\AppData\Local\Temp\jre-7u55-windows-i586-iftw_bd13e0f1.exe **INFECTED** Win32:Malware-gen
16:22:39.539 AVAST engine scan C:\ProgramData
16:23:31.347 Scan finished successfully
16:24:32.400 Disk 0 MBR has been saved successfully to "C:\Users\Alan\Documents\MBR.dat"
16:24:32.415 The log file has been saved successfully to "C:\Users\Alan\Documents\aswMBR.txt"
Yes, the battery is easily 7-8 years old; so, I am going to purchase a new one today for him. I have also looked in the manual and on You Tube for replacement instructions and I think that I will be OK with trying it myself.
Below is the scan report as requested. I noticed that the earlier log that I posted appeared to detail a Java update in the temp folder that seemed to be infected, is that correct please as Malwarebytes appears to have found nothing malicious?
Is this a laptop or desktop ? If its a desktop you can buy the battery at places like Walmart, its a Lithium 3v 2032, there very inexpensive, but check with your manufacture first. The battery has to be replaced very quickly as it powers the cmos chip that holds all your configuration and if not done quickly enough that info can be lost. We can look into this further when where done.
Run this cleaner that will clean out all your temp files
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Click the "Scan All Users" checkbox.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.
I'm sorry about the short delay when getting back to you each time; as I don't live with my parents, I go back to their house to carry out your instructions when I see a new reply from you.
Please find OTL.txt and Extras.txt below. I bought a new battery yesterday, but I have not fitted it yet.
Thanks for your support.
________________________________________
OTL.txt
OTL logfile created on: 22/04/2014 17:36:08 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Alan\Desktop
Windows Vista Home Premium Edition (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6000.16575)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
2.00 Gb Total Physical Memory | 1.30 Gb Available Physical Memory | 64.94% Memory free
4.21 Gb Paging File | 3.18 Gb Available in Paging File | 75.59% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 324.95 Gb Total Space | 307.02 Gb Free Space | 94.48% Space Free | Partition Type: NTFS
Drive D: | 10.40 Gb Total Space | 1.43 Gb Free Space | 13.70% Space Free | Partition Type: NTFS
Computer Name: ALAN-PC | User Name: Alan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\7b84bef09adbf786f9192b2d4bb994e0\System.Web.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\8e57048e9d3b3321c4ff3c66880067b9\System.Runtime.Remoting.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\9071776a98334df487823379e930be74\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\849d3457b222542b7a70d93fa77e79e2\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\fa956ff1d8e1100005c9aab0a9a22410\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\a75c5fe513acaff9954c7a83684f56f5\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b751482f4ae6ced79fe5d27b5c8ecb12\mscorlib.ni.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysManager.Graphics.Wizard\2.0.2955.38824__90ba9c70f846762e\CLI.Aspect.DisplaysManager.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Runtime\2.0.2955.38783__90ba9c70f846762e\CLI.Caste.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.InfoCentre.Graphics.Wizard\2.0.2955.38836__90ba9c70f846762e\CLI.Aspect.InfoCentre.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceTV.Graphics.Runtime\2.0.2955.38998__90ba9c70f846762e\CLI.Aspect.DeviceTV.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceCV.Graphics.Runtime\2.0.2955.38965__90ba9c70f846762e\CLI.Aspect.DeviceCV.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Wizard\2.0.2955.38815__90ba9c70f846762e\CLI.Caste.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceProperty.Graphics.Runtime\2.0.2955.38924__90ba9c70f846762e\CLI.Aspect.DeviceProperty.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.HotkeysHandling.Graphics.Runtime\2.0.2955.38802__90ba9c70f846762e\CLI.Aspect.HotkeysHandling.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.TransCode.Graphics.Wizard\2.0.2955.39027__90ba9c70f846762e\CLI.Aspect.TransCode.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.Radeon3D.Graphics.Dashboard\2.0.2955.38973__90ba9c70f846762e\CLI.Aspect.Radeon3D.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.Welcome.Graphics.Dashboard\2.0.2955.39033__90ba9c70f846762e\CLI.Aspect.Welcome.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.Radeon3D.Graphics.Wizard\2.0.2955.38978__90ba9c70f846762e\CLI.Aspect.Radeon3D.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Dashboard\2.0.2955.38796__90ba9c70f846762e\CLI.Caste.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.OverDrive5.Graphics.Runtime\2.0.2955.39051__90ba9c70f846762e\CLI.Aspect.OverDrive5.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.Radeon3D.Graphics.Runtime\2.0.2955.38972__90ba9c70f846762e\CLI.Aspect.Radeon3D.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.PowerPlayDPPE.Graphics.Runtime\2.0.2955.39025__90ba9c70f846762e\CLI.Aspect.PowerPlayDPPE.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.MMVideo.Graphics.Dashboard\2.0.2955.38932__90ba9c70f846762e\CLI.Aspect.MMVideo.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysColour2.Graphics.Dashboard\2.0.2955.38848__90ba9c70f846762e\CLI.Aspect.DisplaysColour2.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceCRT.Graphics.Dashboard\2.0.2955.38926__90ba9c70f846762e\CLI.Aspect.DeviceCRT.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysManager.Graphics.Dashboard\2.0.2955.38803__90ba9c70f846762e\CLI.Aspect.DisplaysManager.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.MMVideo.Graphics.Wizard\2.0.2955.38991__90ba9c70f846762e\CLI.Aspect.MMVideo.Graphics.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceDFP.Graphics.Dashboard\2.0.2955.38919__90ba9c70f846762e\CLI.Aspect.DeviceDFP.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.InfoCentre.Graphics.Dashboard\2.0.2955.38843__90ba9c70f846762e\CLI.Aspect.InfoCentre.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysOptions.Graphics.Dashboard\2.0.2955.38947__90ba9c70f846762e\CLI.Aspect.DisplaysOptions.Graphics.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.MMVideo.Graphics.Runtime\2.0.2955.38931__90ba9c70f846762e\CLI.Aspect.MMVideo.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceDFP.Graphics.Runtime\2.0.2955.38925__90ba9c70f846762e\CLI.Aspect.DeviceDFP.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysColour2.Graphics.Runtime\2.0.2955.38853__90ba9c70f846762e\CLI.Aspect.DisplaysColour2.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceCRT.Graphics.Runtime\2.0.2955.38931__90ba9c70f846762e\CLI.Aspect.DeviceCRT.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysOptions.Graphics.Runtime\2.0.2955.38946__90ba9c70f846762e\CLI.Aspect.DisplaysOptions.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceLCD.Graphics.Runtime\2.0.2955.38958__90ba9c70f846762e\CLI.Aspect.DeviceLCD.Graphics.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Plugin.Hotkeys.Shared\2.0.2886.28819__90ba9c70f846762e\AEM.Plugin.Hotkeys.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Actions.CCAA.Shared\2.0.2886.28812__90ba9c70f846762e\AEM.Actions.CCAA.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.OverDrive5.Graphics.Shared\2.0.2886.28852__90ba9c70f846762e\CLI.Aspect.OverDrive5.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Foundation\2.0.2886.28804__90ba9c70f846762e\CLI.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Shared\2.0.2886.28823__90ba9c70f846762e\CLI.Caste.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.Radeon3D.Graphics.Shared\2.0.2886.28850__90ba9c70f846762e\CLI.Aspect.Radeon3D.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.Graphics.I0601\2.0.2573.17685__90ba9c70f846762e\DEM.Graphics.I0601.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.MMVideo.Graphics.Shared\2.0.2886.28847__90ba9c70f846762e\CLI.Aspect.MMVideo.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.TransCode.Graphics.Shared\2.0.2886.28860__90ba9c70f846762e\CLI.Aspect.TransCode.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\LOG.Foundation\2.0.2886.28801__90ba9c70f846762e\LOG.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Foundation.XManifest\2.0.2886.28885__90ba9c70f846762e\CLI.Foundation.XManifest.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\NEWAEM.Foundation\2.0.2886.28803__90ba9c70f846762e\NEWAEM.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.PowerPlayDPPE.Graphics.Shared\2.0.2886.28859__90ba9c70f846762e\CLI.Aspect.PowerPlayDPPE.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.OS.I0602\2.0.2886.28837__90ba9c70f846762e\DEM.OS.I0602.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.Graphics.I0703\2.0.2651.18802__90ba9c70f846762e\DEM.Graphics.I0703.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Wizard.Shared\2.0.2886.28825__90ba9c70f846762e\CLI.Component.Wizard.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Dashboard.Shared\2.0.2886.28817__90ba9c70f846762e\CLI.Component.Dashboard.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Client.Shared\2.0.2886.28813__90ba9c70f846762e\CLI.Component.Client.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\MOM.Foundation\2.0.2886.28829__90ba9c70f846762e\MOM.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.OS\2.0.2886.28836__90ba9c70f846762e\DEM.OS.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.Graphics.I0706\2.0.2743.23304__90ba9c70f846762e\DEM.Graphics.I0706.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.Graphics\2.0.2886.28837__90ba9c70f846762e\DEM.Graphics.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\DEM.Foundation\2.0.2573.17684__90ba9c70f846762e\DEM.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Runtime.Shared\2.0.2886.28819__90ba9c70f846762e\CLI.Component.Runtime.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Wizard.Shared\2.0.2886.28844__90ba9c70f846762e\CLI.Caste.Graphics.Wizard.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Dashboard.Shared\2.0.2886.28838__90ba9c70f846762e\CLI.Caste.Graphics.Dashboard.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Plugin.GD.Shared\2.0.2886.28862__90ba9c70f846762e\AEM.Plugin.GD.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Plugin.EEU.Shared\2.0.2886.28831__90ba9c70f846762e\AEM.Plugin.EEU.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Plugin.DPPE.Shared\2.0.2886.28863__90ba9c70f846762e\AEM.Plugin.DPPE.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\atixclib\1.0.0.0__90ba9c70f846762e\atixclib.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceTV.Graphics.Shared\2.0.2886.28850__90ba9c70f846762e\CLI.Aspect.DeviceTV.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceCRT.Graphics.Shared\2.0.2886.28847__90ba9c70f846762e\CLI.Aspect.DeviceCRT.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceDFP.Graphics.Shared\2.0.2886.28847__90ba9c70f846762e\CLI.Aspect.DeviceDFP.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceCV.Graphics.Shared\2.0.2886.28849__90ba9c70f846762e\CLI.Aspect.DeviceCV.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceProperty.Graphics.Shared\2.0.2886.28830__90ba9c70f846762e\CLI.Aspect.DeviceProperty.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysColour2.Graphics.Shared\2.0.2886.28844__90ba9c70f846762e\CLI.Aspect.DisplaysColour2.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DeviceLCD.Graphics.Shared\2.0.2886.28839__90ba9c70f846762e\CLI.Aspect.DeviceLCD.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.DisplaysOptions.Graphics.Shared\2.0.2886.28848__90ba9c70f846762e\CLI.Aspect.DisplaysOptions.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CustomFormats.Graphics.Shared\2.0.2886.28832__90ba9c70f846762e\CLI.Aspect.CustomFormats.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Foundation\2.0.2886.28801__90ba9c70f846762e\AEM.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\ACE.Graphics.DisplaysManager.Shared\2.0.2573.17685__90ba9c70f846762e\ACE.Graphics.DisplaysManager.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Aspect.HotkeysHandling.Graphics.Shared\2.0.2886.28839__90ba9c70f846762e\CLI.Aspect.HotkeysHandling.Graphics.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\APM.Foundation\2.0.2886.28831__90ba9c70f846762e\APM.Foundation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Server.Shared\2.0.2886.28819__90ba9c70f846762e\AEM.Server.Shared.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Dashboard\2.0.2955.38790__90ba9c70f846762e\CLI.Component.Dashboard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Wizard\2.0.2955.38810__90ba9c70f846762e\CLI.Component.Wizard.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\MOM.Implementation\2.0.2955.39018__90ba9c70f846762e\MOM.Implementation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Runtime\2.0.2955.38775__90ba9c70f846762e\CLI.Component.Runtime.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\LOG.Foundation.Implementation\2.0.2955.39017__90ba9c70f846762e\LOG.Foundation.Implementation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Runtime.Shared.Private\2.0.2886.28834__90ba9c70f846762e\CLI.Component.Runtime.Shared.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Foundation.Private\2.0.2886.28809__90ba9c70f846762e\CLI.Foundation.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Client.Shared.Private\2.0.2886.28825__90ba9c70f846762e\CLI.Component.Client.Shared.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Plugin.Source.Kit.Server\2.0.2955.39044__90ba9c70f846762e\AEM.Plugin.Source.Kit.Server.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\LOG.Foundation.Private\2.0.2886.28814__90ba9c70f846762e\LOG.Foundation.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Wizard.Shared.Private\2.0.2886.28826__90ba9c70f846762e\CLI.Component.Wizard.Shared.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\LOG.Foundation.Implementation.Private\2.0.2886.28834__90ba9c70f846762e\LOG.Foundation.Implementation.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Dashboard.Shared.Private\2.0.2886.28832__90ba9c70f846762e\CLI.Component.Dashboard.Shared.Private.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Component.Runtime.Extension.EEU\2.0.2955.38773__90ba9c70f846762e\CLI.Component.Runtime.Extension.EEU.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\ATIDEMOS\2.0.2955.38775__90ba9c70f846762e\ATIDEMOS.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\APM.Server\2.0.2955.38775__90ba9c70f846762e\APM.Server.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\AEM.Server\2.0.2955.38774__90ba9c70f846762e\AEM.Server.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CCC.Implementation\2.0.2955.39018__90ba9c70f846762e\CCC.Implementation.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\ATICCCom\2.0.0.0__90ba9c70f846762e\ATICCCom.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\CLI.Caste.Graphics.Runtime.Shared.Private\2.0.2886.28851__90ba9c70f846762e\CLI.Caste.Graphics.Runtime.Shared.Private.dll ()
MOD - C:\WINDOWS\System32\atitmmxx.dll ()
< End of report >
________________________________________
Extras.txt
OTL Extras logfile created on: 22/04/2014 17:36:08 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Alan\Desktop
Windows Vista Home Premium Edition (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6000.16575)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
2.00 Gb Total Physical Memory | 1.30 Gb Available Physical Memory | 64.94% Memory free
4.21 Gb Paging File | 3.18 Gb Available in Paging File | 75.59% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 324.95 Gb Total Space | 307.02 Gb Free Space | 94.48% Space Free | Partition Type: NTFS
Drive D: | 10.40 Gb Total Space | 1.43 Gb Free Space | 13.70% Space Free | Partition Type: NTFS
Computer Name: ALAN-PC | User Name: Alan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01EF7E36-5E23-96E5-C195-CB45880AB805}" = CCC Help Czech
"{0238C5F4-A485-DE76-530F-F467AFACD7AC}" = Catalyst Control Center Localization Chinese Traditional
"{039DB2DA-151D-8AF8-1BC8-B7E7157180A0}" = CCC Help French
"{0A2C5854-557E-48C8-835A-3B9F074BDCAA}" = Python 2.5
"{0D705D16-064C-BAA6-C4E1-067F9DC2A477}" = Catalyst Control Center Localization Hungarian
"{0E19A83E-F53B-40CF-8C91-96F32D955E6A}" = LightScribe System Software 1.10.23.1
"{11B83AD3-7A46-4C2E-A568-9505981D4C6F}" = HP Update
"{11C97ACD-BD9C-027A-B490-67C5D6FCB14E}" = Catalyst Control Center Localization French
"{12A76360-388E-4B27-ABEB-D5FC5378DD2A}" = HPPhotoSmartPhotobookWebPack1
"{133A778F-13AD-A1B4-57DB-74D6DF2D0519}" = CCC Help Turkish
"{13EFD013-6DD3-F5F4-F357-A95AA12C8A70}" = Catalyst Control Center Localization Greek
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1BCE2581-B7CA-4BB4-BDFB-D113506AA38B}" = HP Easy Setup - Frontend
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{23D6E5AB-18D1-A6A1-69D0-F8D717B22306}" = CCC Help Portuguese
"{240D1D4E-099E-8A4C-6A4C-241C60DB1863}" = CCC Help Dutch
"{24B62B98-A210-1AF0-10DE-630538BB150D}" = Catalyst Control Center Graphics Full New
"{254C37AA-6B72-4300-84F6-98A82419187E}" = Hewlett-Packard Active Check
"{25D1518C-B7C1-53C6-10E1-C06B340302FC}" = CCC Help Chinese Standard
"{28FC4B8A-7FA5-B078-E25B-1D60BA1B135B}" = Catalyst Control Center Localization German
"{2A31318A-C9F8-482E-6860-F738D8A9A94B}" = CCC Help Korean
"{2ABD2125-CBBE-4E11-3573-D1F088BD2594}" = Catalyst Control Center Localization Italian
"{2E4609A3-F5AF-4408-B0C4-B8B84BC753DF}" = Catalyst Control Center - Branding
"{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java(TM) SE Runtime Environment 6 Update 1
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{352EA20F-C3F5-A2C4-5A63-472AF1FD87B5}" = Catalyst Control Center Graphics Previews Common
"{36A345C9-0691-45A1-AEEF-29ECEC8B5014}" = Microsoft Security Client
"{3D066F3A-48BA-E6BC-4C8A-0477FCE8DA87}" = Catalyst Control Center Localization Russian
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{4B3C7239-11B9-F8F3-0303-897538F3CFC8}" = Catalyst Control Center Core Implementation
"{4CACFCD9-F71B-413A-8DF5-1A6419D5CDC6}" = Cards_Calendar_OrderGift_DoMorePlugout
"{5115C036-C0D5-4E1B-81C9-542CA967478A}" = muvee autoProducer 6.1
"{5587AD4E-2A66-C0A5-95C9-7D04683BEECB}" = Catalyst Control Center Localization Japanese
"{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
"{5BD715FA-CAAF-D30D-2613-22776086B382}" = CCC Help Finnish
"{61F09589-4A31-B31D-2BE1-AC2A65583180}" = Catalyst Control Center Localization Dutch
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = Hewlett-Packard Asset Agent for Health Check
"{671EEC45-A4AF-6E57-9808-F887CB1F5EE3}" = Catalyst Control Center Localization Swedish
"{6AC3C209-610A-0799-7A5A-486AB7B0D8E1}" = ccc-core-static
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{734E5DD4-912F-A7CF-3945-ABDB768CEB34}" = Skins
"{737CABA8-7A6C-C777-B568-285DAD5E90BC}" = CCC Help Thai
"{73E82A61-DB85-A0A9-B09B-C480059F58EE}" = Catalyst Control Center Graphics Light
"{741F918D-A8F8-E6CD-8A6E-12BCC47F952D}" = Catalyst Control Center Localization Chinese Standard
"{82984E09-F0F7-60F2-8C6E-BCDB23FC0283}" = CCC Help Norwegian
"{8800D4DB-33F1-DF48-F5FA-3F8A8D46D5D9}" = Catalyst Control Center Localization Portuguese
"{899DA790-A271-6A1D-D7DC-573900BC4047}" = CCC Help German
"{8B8433F3-BE3D-E9A2-B878-91633AAE80E2}" = Catalyst Control Center Localization Norwegian
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{9505717F-666B-9AAA-008B-96F2A1759ED6}" = CCC Help Spanish
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9A573E06-A63A-4054-DEBF-66116F066859}" = Catalyst Control Center Localization Korean
"{9BDEE2D8-B415-6678-C8D3-1DEACD134637}" = Catalyst Control Center Localization Polish
"{9C9E474F-075C-9414-2CB8-38FEDA33F70B}" = CCC Help Russian
"{9DBA770F-BF73-4D39-B1DF-6035D95268FC}" = HP Customer Feedback
"{9F00F0AC-AF1C-6242-0237-AA83B342C71D}" = CCC Help Polish
"{A2AC0DE5-73A5-61CC-13B6-3B4DD1B9963B}" = Catalyst Control Center Localization Thai
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{AB29189D-56E8-5B13-0036-6B233346B2A8}" = CCC Help Danish
"{AC491FE4-B6F9-01ED-F5B4-75F04266FD68}" = Catalyst Control Center Localization Danish
"{AC76BA86-7AD7-1033-7B44-A81000000003}" = Adobe Reader 8.1.0
"{B52DFE51-966A-3A2F-0CA3-6A86D18D1CA5}" = Catalyst Control Center Localization Turkish
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{BC75E2A0-6E73-5DBD-4B81-267EEFC93666}" = Catalyst Control Center Localization Finnish
"{BCA4A04F-2BF5-4A1A-01E2-C527D8CD0B35}" = ccc-utility
"{C138C612-345A-A1B6-7DED-CCE5ADC3FD53}" = Catalyst Control Center Localization Czech
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C8D47273-7A1A-4614-A3D8-263632D8A5ED}" = HP Customer Experience Enhancements
"{C9A34BE5-FCA2-11B1-6A48-512FF58AA4BD}" = Catalyst Control Center Graphics Full Existing
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CB267145-8ADA-C66E-2D61-5F989BFDA17A}" = CCC Help Japanese
"{CD9282E5-F3B4-1942-D56D-9DCACEEA7BF9}" = CCC Help English
"{CE7DC9FC-1E2C-394E-ACEE-1FFDE152A292}" = Catalyst Control Center Graphics Previews Vista
"{D1EFBDCB-3C0A-C01E-A56B-26AEF453896B}" = CCC Help Hungarian
"{DA42A12A-DA69-0D32-6254-7976F7AE268B}" = CCC Help Swedish
"{DC01D608-E195-569B-180A-3661D60D44FE}" = ATI Catalyst Install Manager
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{E5C4FD04-A70C-E186-C30E-9AB08ACAD3B9}" = CCC Help Greek
"{F001C6A1-56EC-643F-2A91-164AA4EFECA3}" = CCC Help Italian
"{F01EA7D4-4851-B2C9-E08D-029AED1203D3}" = Catalyst Control Center Localization Spanish
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F29D2233-EB8F-F36D-40FF-6B556729E3E1}" = CCC Help Chinese Traditional
"{fef8097e-662d-49b3-aa77-2919db3746d7}" = HP Total Care Advisor
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"ERUNT_is1" = ERUNT 1.1j
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.1.1004
"Microsoft Security Client" = Microsoft Security Essentials
"NVIDIA Drivers" = NVIDIA Drivers
"OfficeTrial" = Microsoft Office Home and Student 60 day trial
"OsdMaestro" = HP On-Screen Cap/Num/Scroll Lock Indicator
"PC-Doctor 5 for Windows" = Hardware Diagnostic Tools
"WildTangent hp Master Uninstall" = My HP Games
Check with your manufacturer and make sure you have the correct battery, is this a laptop or desktop ?
Did you run TFC (Temp File Cleaner )
-AdwCleaner-by Xplode
Click on this link to download : ADWCleaner
Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.
Do not click on any links in the top Advertisment.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Scan.
After the scan is complete click on "Clean"
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.