Hey Juliet,
Well looks like the virus infected the boot sector, because when my computer restarted it would not start. System restore wouldn't work, even loading a command prompt wouldn't work. Hard lesson learned I guess.
Thank you anyway for helping out, you've been very helpful!
When you ran the last tool did it state there was a boot sector virus? Scans we ran previously did not mention this and they also scan the boot sector.Originally Posted by Talon7
Does it load in safe mode?
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Won't even load in safe mode. I was actually about to download ComboFix but that's when the computer restarted.
Well.....oh dear.
You know, could also be hardware related since it died out like that, thats what it sounds like to me.
I am so sorry Talon, but this I cannot fix. Wish I could but right now it's probably a good idea to take it to a repair shop for this.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
No problem, thank you again for your help.
Yeah I was hoping it was hardware related, but when I found an account simply called "unknown" I'm certain it's malware. But again thank you, you certainly made me more aware about securing my computer.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Hmm, that would make more sense actually, I'll keep that in mind for future reference. I'm still gonna do a hard reboot for a fresh start since nothing important or sensitive will be lost.
Wont hurt anything to try.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
still with me?
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Glad we could help.
Since this issue appears resolved ... this Topic is closed.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
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