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Thread: help! my computer keeps turning off and re booting while using Facebook

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    Dec 2008
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    Default help! my computer keeps turning off and re booting while using Facebook

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 11.0.9600.17126
    Run by Ellen at 13:21:26 on 2014-07-06
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3976.1989 [GMT -4:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
    SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\windows\system32\svchost.exe -k GPSvcGroup
    C:\windows\system32\Hpservice.exe
    C:\windows\system32\vcsFPService.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\system32\WLANExt.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\taskeng.exe
    C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
    C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
    C:\Program Files\Intel\iCLS Client\HeciServer.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
    C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
    C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
    C:\windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    C:\windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
    C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
    C:\windows\system32\wbem\unsecapp.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
    C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\windows\system32\SearchIndexer.exe
    c:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\windows\system32\svchost.exe -k HPService
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\windows\system32\svchost.exe -k bthsvcs
    C:\windows\System32\WUDFHost.exe
    C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    C:\windows\system32\RunDll32.exe
    C:\windows\system32\RunDll32.exe
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
    C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
    C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
    C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
    C:\windows\system32\igfxext.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    mWinlogon: Userinit = userinit.exe
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
    BHO: File Sanitizer for HP ProtectTools: {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    BHO: HP Smart Print Helper: {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
    uRun: [Google+ Auto Backup] "C:\Users\Ellen\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
    uRunOnce: [Application Restart #2] C:\Program Files (x86)\Google\Chrome\Application\chrome.exe --flag-switches-begin --flag-switches-end --restore-last-session -- http://my.ebay.com/ws/eBayISAPI.dll?...Format#GoTo315
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
    mRun: [QLBController] C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe /start
    mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
    mRun: [DTRun] c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe
    mRun: [File Sanitizer] c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
    mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    mExplorerRun: [BtvStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
    StartupFolder: C:\Users\Ellen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\windows\System32\RunDll32.exe
    StartupFolder: C:\Users\Ellen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~2.LNK - C:\windows\System32\RunDll32.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: DisableCAD = dword:1
    IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\LaunchEspresso.exe
    IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1007
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{4ED85D2F-1740-4984-A16C-6C627EFDF75A} : DHCPNameServer = 192.168.1.254
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Notify: DeviceNP - DeviceNP.dll
    Notify: SDWinLogon - SDWinLogon.dll
    SSODL: WebCheck - <orphaned>
    LSA: Notification Packages = DPPassFilter scecli
    mASetup: {438363A8-F486-4C37-834C-4955773CB3D3} - msiexec /fu {438363A8-F486-4C37-834C-4955773CB3D3} /qn
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-mWinlogon: Userinit = C:\windows\System32\userinit.exe,C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
    x64-BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
    x64-BHO: HP Smart Print Helper: {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso64.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} -
    x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
    x64-Run: [HPPowerAssistant] C:\Program Files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe /hidden
    x64-Run: [MfeEpePcMonitor] "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
    x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
    x64-Run: [WrtMon.exe] C:\windows\System32\spool\drivers\x64\3\WrtMon.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
    x64-IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\LaunchEspresso.exe
    x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2013-7-27 20024]
    R0 MfeEpeOpal;MfeEpeOpal;C:\windows\System32\drivers\MfeEpeOpal.sys [2013-3-27 91432]
    R0 MfeEpePc;MfeEpePc;C:\windows\System32\drivers\MfeEpePc.sys [2013-3-27 158760]
    R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
    R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2013-9-25 312448]
    R2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2012-3-14 152992]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
    R2 HPFSService;File Sanitizer for HP ProtectTools;C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe [2012-8-7 378488]
    R2 hpHotkeyMonitor;hpHotkeyMonitor;C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [2012-9-12 523680]
    R2 hpsrv;HP Service;C:\windows\System32\hpservice.exe [2012-9-7 33600]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-16 13592]
    R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
    R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-5-5 131032]
    R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-5-5 165336]
    R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-6-7 376144]
    R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2013-4-30 16056]
    R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\windows\System32\drivers\LMIRfsDriver.sys [2013-7-24 72216]
    R2 McAfee Endpoint Encryption Agent;McAfee Endpoint Encryption Agent;C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [2013-3-27 1327104]
    R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-9-27 133928]
    R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2012-4-16 1135752]
    R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-11-6 3921880]
    R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-11-6 1042272]
    R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-11-6 171416]
    R2 uArcCapture;ArcCapture;C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe [2013-5-5 498352]
    R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-5-5 366040]
    R2 vcsFPService;Validity VCS Fingerprint Service;C:\windows\System32\vcsFPService.exe [2012-7-19 2714232]
    R2 ZAtheros Bt and Wlan Coex Agent;ZAtheros Bt and Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2013-9-25 323584]
    R3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;C:\windows\System32\drivers\ArcSoftVCapture.sys [2013-5-5 42816]
    R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\windows\System32\drivers\btath_flt.sys [2013-9-25 89800]
    R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE [2014-3-11 247968]
    R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\windows\System32\drivers\btath_a2dp.sys [2013-9-25 338120]
    R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\windows\System32\drivers\btath_avdt.sys [2013-9-25 116424]
    R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\windows\System32\drivers\btath_bus.sys [2013-9-25 34384]
    R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\windows\System32\drivers\btath_hcrp.sys [2013-9-25 179432]
    R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\windows\System32\drivers\btath_lwflt.sys [2013-9-25 77464]
    R3 BTATH_RCP;Bluetooth AVRCP Device;C:\windows\System32\drivers\btath_rcp.sys [2013-9-25 137928]
    R3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2013-9-25 590024]
    R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2012-9-5 1420192]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
    R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2013-7-27 358456]
    R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2013-7-27 791608]
    R3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2013-11-14 176880]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-3-11 347872]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2013-7-27 708200]
    R3 SPUVCbv;SPUVCb Driver Service;C:\windows\System32\drivers\SPUVCBv_x64.sys [2013-5-5 1064184]
    S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE [2014-3-11 193696]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
    S3 DAMDrv;DAMDrv;C:\windows\System32\drivers\DAMDrv64.sys [2012-11-9 64832]
    S3 dmvsc;dmvsc;C:\windows\System32\drivers\dmvsc.sys [2010-11-20 71168]
    S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;C:\Windows\SysWOW64\flcdlock.exe [2012-11-19 477056]
    S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-6-11 111616]
    S3 Intel(R) Capability Licensing Service TCP IP Interface;Intel(R) Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
    S3 StorSvc;Storage Service;C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-7-23 1255736]
    S4 PdiService;Portrait Displays SDK Service;C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [2013-5-5 117552]
    .
    =============== File Associations ===============
    .
    ShellExec: DigitalTheatre.exe: open="c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTStart.exe" "%1"
    .
    =============== Created Last 30 ================
    .
    2014-07-06 17:09:22 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BCC2D1CB-0A08-4A01-BC2B-A87F48E21101}\mpengine.dll
    2014-07-05 15:39:32 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2014-07-04 13:22:40 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{948CEC08-D519-4DF5-A290-FB3CC791C975}\gapaengine.dll
    2014-07-03 02:36:17 -------- d-----w- C:\Users\Ellen\AppData\Local\ElevatedDiagnostics
    2014-06-22 16:17:10 -------- d-----w- C:\Users\Ellen\AppData\Local\Adobe
    2014-06-11 03:21:03 506368 ----a-w- C:\windows\System32\aepdu.dll
    2014-06-11 03:21:02 424448 ----a-w- C:\windows\System32\aeinv.dll
    .
    ==================== Find3M ====================
    .
    2014-06-22 12:16:22 71344 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2014-06-22 12:16:22 699056 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
    2014-06-06 18:01:46 107368 ----a-w- C:\windows\System32\LMIRfsClientNP.dll
    2014-06-06 18:01:42 35656 ----a-w- C:\windows\System32\LMIport.dll
    2014-06-06 18:01:40 92488 ----a-w- C:\windows\System32\LMIinit.dll
    2014-05-30 10:02:37 2724864 ----a-w- C:\windows\System32\mshtml.tlb
    2014-05-30 10:02:09 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll
    2014-05-30 09:39:43 548352 ----a-w- C:\windows\System32\vbscript.dll
    2014-05-30 09:39:23 66048 ----a-w- C:\windows\System32\iesetup.dll
    2014-05-30 09:38:29 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll
    2014-05-30 09:21:23 139264 ----a-w- C:\windows\System32\ieUnatt.exe
    2014-05-30 09:21:05 111616 ----a-w- C:\windows\System32\ieetwcollector.exe
    2014-05-30 09:20:36 752640 ----a-w- C:\windows\System32\jscript9diag.dll
    2014-05-30 09:11:24 940032 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe
    2014-05-30 09:08:22 5782528 ----a-w- C:\windows\System32\jscript9.dll
    2014-05-30 09:02:39 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2014-05-30 08:55:36 38400 ----a-w- C:\windows\System32\JavaScriptCollectionAgent.dll
    2014-05-30 08:44:28 455168 ----a-w- C:\windows\SysWow64\vbscript.dll
    2014-05-30 08:43:06 61952 ----a-w- C:\windows\SysWow64\iesetup.dll
    2014-05-30 08:42:16 51200 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll
    2014-05-30 08:28:33 112128 ----a-w- C:\windows\SysWow64\ieUnatt.exe
    2014-05-30 08:27:56 592896 ----a-w- C:\windows\SysWow64\jscript9diag.dll
    2014-05-30 08:24:19 1249280 ----a-w- C:\windows\System32\mshtmlmedia.dll
    2014-05-30 08:23:22 2040832 ----a-w- C:\windows\System32\inetcpl.cpl
    2014-05-30 08:10:46 32256 ----a-w- C:\windows\SysWow64\JavaScriptCollectionAgent.dll
    2014-05-30 07:56:56 2266112 ----a-w- C:\windows\System32\wininet.dll
    2014-05-30 07:56:50 4244992 ----a-w- C:\windows\SysWow64\jscript9.dll
    2014-05-30 07:50:09 1068032 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll
    2014-05-30 07:49:38 1964544 ----a-w- C:\windows\SysWow64\inetcpl.cpl
    2014-05-30 07:21:10 1790976 ----a-w- C:\windows\SysWow64\wininet.dll
    2014-05-14 21:35:56 17352880 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe
    2014-04-25 02:34:59 801280 ----a-w- C:\windows\System32\usp10.dll
    2014-04-25 02:06:17 626688 ----a-w- C:\windows\SysWow64\usp10.dll
    2014-04-15 06:34:10 1070232 ----a-w- C:\windows\SysWow64\MSCOMCTL.OCX
    2014-04-12 02:22:05 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
    2014-04-12 02:22:05 155072 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
    2014-04-12 02:19:38 29184 ----a-w- C:\windows\System32\sspisrv.dll
    2014-04-12 02:19:38 136192 ----a-w- C:\windows\System32\sspicli.dll
    2014-04-12 02:19:37 28160 ----a-w- C:\windows\System32\secur32.dll
    2014-04-12 02:19:32 1460736 ----a-w- C:\windows\System32\lsasrv.dll
    2014-04-12 02:19:05 31232 ----a-w- C:\windows\System32\lsass.exe
    2014-04-12 02:12:06 22016 ----a-w- C:\windows\SysWow64\secur32.dll
    2014-04-12 02:10:56 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
    .
    ============= FINISH: 13:22:07.84 ===============
    Attach.zipaswMBR.txt

  2. #2
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,066

    Default

    hi sbcgirl,

    help! my computer keeps turning off and re booting while using Facebook
    By now you realize that its just a coincidence, right?
    How Can I Reduce My Risk?

  3. #3
    Member
    Join Date
    Dec 2008
    Posts
    35

    Default

    so you don't see anything wrong with my computer then? It has stopped happening.

  4. #4
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,066

    Default

    hi,

    Thats correct. Logs look ok. Seems more like a hardware issue. Random reboots might be memory, power supply or over heating comes to mind. You can check a setting so that if it happens again hopefully it throws up a BSOD error message rather than just rebooting. The error message might provide some clues. If you want to you can do this:

    right click on the My computer icon on the desktop and select properties then advanced system settings, advanced tab and under startup and recovery click the settings button. Under system failure uncheck automatically restart, then click ok.
    How Can I Reduce My Risk?

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