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Thread: fun w/ win 8

  1. #1
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    Question fun w/ win 8

    Windows 8 monitor reports the following:
    Spybot - Search & Destroy has stopped working properly.

    Support for this product is community-based, providing solutions to common problems through an online user forum. Typically, this type of support lets you search the postings of other users for solutions, or ask the group a question if a solution to your problem is not immediately available.

    No additional information is available.
    Not sure how to fix a problem with out knowing exactly what is wrong

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Which version of Spybot do you have?
    Anything related to Spybot listed in Event Viewer?To open Event Viewer,click Winkey +w,then type in ev,and you should see View Event Logs.

  3. #3
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    I have spybot 1.6.2

    I was able to find the following errors in the event log:

    Error 7/3/2014 12:39:37 PM SideBySide 63 None
    Activation context generation failed for "c:\program files (x86)\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files (x86)\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

    Error 6/30/2014 12:53:09 AM SideBySide 63 None
    Activation context generation failed for "c:\program files (x86)\spybot - search & destroy\DelZip179.dll".Error in manifest or policy file "c:\program files (x86)\spybot - search & destroy\DelZip179.dll" on line 8. The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

    Error 6/28/2014 1:31:20 PM Application Hang 1002 (101)
    The program SpybotSD.exe version 1.6.2.46 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: d30

    Error 6/25/2014 9:25:02 PM Application Error 1000 (100)
    Faulting application name: TeaTimer.exe, version: 1.6.4.26, time stamp: 0x2a425e19
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
    Exception code: 0xc000041d
    Fault offset: 0x00014b32
    Faulting process id: 0x13b4
    Faulting application start time: 0x01cf90d50b1948f4
    Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: d6dc5363-fce9-11e3-be7d-74d02bad9c8d
    Faulting package full name:
    Faulting package-relative application ID:

    Error 6/25/2014 9:24:34 PM Application Error 1000 (100)
    Faulting application name: TeaTimer.exe, version: 1.6.4.26, time stamp: 0x2a425e19
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
    Exception code: 0x0eedfade
    Fault offset: 0x00014b32
    Faulting process id: 0x13b4
    Faulting application start time: 0x01cf90d50b1948f4
    Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: c5f6ec1e-fce9-11e3-be7d-74d02bad9c8d
    Faulting package full name:
    Faulting package-relative application ID:

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Ok,thanks.
    Those are from June,and one from July,so probably not (totally) related to the not working message.

    I'm on Windows 7,so I'm not totally familiar with Windows 8.
    Windows 8 monitor reports the following:
    Spybot - Search & Destroy has stopped working properly.
    Is that message coming from Action Center,or Reliability Monitor?

  5. #5
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    The action center.

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    If you wouldn't mind,could you give me a screenshot of your action center,it'll be easier to look around then:
    https://answers.syr.edu/display/os/T...oard+shortcuts
    Most of the action center page,if at all possible.Sort of like this:
    http://www.eightforums.com/attachmen...8-settings.jpg
    Probably can't attach it here,the file would be too large.You could post an image of it on imgur,and give me the link here.
    http://imgur.com/

  7. #7
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    Interestingly, I restarted the system and it appears to be working, but still has this flagged from the 27th.

    sc1.png

  8. #8
    Spybot Advisor Team Zenobia's Avatar
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    That's way too small to read.I tried making it larger,and it looked like it was written in Sanskrit.
    http://awesomelyluvvie.com/wp-conten...agnify-far.gif

    Try clicking View Reliability history,then at the bottom,click View All Problem Reports.There may be a section listed there for Spybot and/or Teatimer.
    If everything listed there is mostly all the same,it might just simply say Spybot Search & Destroy,then under Summary have listed,Stopped Working,then doubleclick that text.It should open to a page with more info,highlight the info written in the box with your mouse,then rightclick,select Copy,then Paste it here.
    Here's an example from mine:
    Description
    Faulting Application Path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: SDTray.exe
    Application Version: 2.3.39.129
    Application Timestamp: 535a51a2
    Fault Module Name: rtl150.bpl
    Fault Module Version: 15.0.3953.35171
    Fault Module Timestamp: 4cca139f
    Exception Code: c0000005
    Exception Offset: 0000a116
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Information 1: 547d
    Additional Information 2: 547d549622873cd400a72a94353baf17
    Additional Information 3: e52d
    Additional Information 4: e52d8c8e68547a0b7f60dd8fec4767b2

    Extra information about the problem
    Bucket ID: 219400798
    Whatever is in there is probably related to this message in your event viewer,but I want to see if there is any more info listed in the Problem Reports:
    Error 6/28/2014 1:31:20 PM Application Hang 1002 (101)
    The program SpybotSD.exe version 1.6.2.46 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: d30

  9. #9
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    Looks like my recent restart has resolved what ever the issue is. The error is not appearing in the action center, so I don't quite know what happened. If it happens again, I'll grab as much info as I can and go from there.

  10. #10
    Spybot Advisor Team Zenobia's Avatar
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    Ok.
    ..........

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