Hello OCD,
When down your checklist and did as asked.
Re: the anti-virus & cryptoware sw -- i purchased the spybot home version. Doesn't it do these functions?
Thanks.
Blueskyal
P.S. System is running spiffy. I think i know how i got this virus - i opened an email i shouldn't have. i have never done that all these years. also this computer was out of use for 2 years -- so i did all the microsoft updates but probably not the others which made it vulnerable as well.