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Thread: Unable to spybot scan

  1. #1
    Junior Member
    Join Date
    Jun 2013
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    1

    Default Unable to spybot scan

    Error pop up Stating:

    You need to install the detection updates first by using
    the integrated update or the manual updater


    I recently had a system crash and everything on my computer is operational except for Spybot and my MS Outlook 7

    When trying to update I get
    "System Error. Code: 5. Access is denied"

    Link Updater comes up is okay'd but nothing is fixed?

    Wonder If I should just uninstall and re-install??


    Thanks for any help, Doug
    Last edited by tashi; 2014-07-10 at 18:11. Reason: Moved from the malware forum

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961

    Default

    Hello dougieda,

    Which version do you have? http://www.safer-networking.org/

    Also what is the operating system.


    Quote Originally Posted by dougieda View Post

    I recently had a system crash and everything on my computer is operational except for Spybot and my MS Outlook 7

    When trying to update I get
    "System Error. Code: 5. Access is denied"
    http://support.microsoft.com/gp/access-denied

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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