Browser problems after removing win32.downloader.gen

[black_lilies]

Ugh, still the same... I'm sorry to have bothered you so much, this clearly isn't a malware issue. I thought there might be problems in other browsers too, I guess I'm just paranoid. I will uninstall FF and maybe try reinstalling it some time later, when I'm less annoyed . Anyways, I don't want to bother you anymore and thank you for all your help, it's very much appreciated .

[ken545]

Morning,

First off your not any bother, thats why where here, a few other things to try

I see GoodSearch is your default search engine, thats fine but try changing it back to Google and see if it makes a difference, if not than you can change it back
https://support.mozilla.org/en-US/kb...-search-engine


If that didnt help than try uninstalling FF and then download a fresh copy and reinstalling it
https://www.mozilla.org/en-US/firefox/new/


If all else fails than I can link you to a good forum that deals with these sort of issues and maybe able to help you

[black_lilies]

I just reinstalled Firefox, and the same thing, after about 5 mins, but at least I was able to restart the computer normally. I will try fixing something myself later, but you can give me a link to the forum. And again, thank you .

[ken545]

Sorry your still having problems

go to
http://whatthetech.com
Register, just like this forum its free.


http://forums.whatthetech.com/index.php?showforum=123
Then post in there forum for Browsers and explain the issues that your having. Mention that we cleaned you up some here, also that GoodSearch is you default search engine and let them see if they can help you
You can also link them back to this thread if you wish so they can see what we have done

Good Luck

Ken