Hi Tashi,
Thank you again for the help on straightening out the difficulties with my donation.
This time I have come for information on which part of the forum I would go to get information on a problem with my wife's computer.
My wife obtained an ebook reader (Sony) and went to the site as instructed in the written instructions to download the software to initiate the reader. Unfortunately she trusted Sony and agreed to the license without reading it fully. Sony immediately loaded Google Chrome and a large quantity of other junkware such as toolbars and advertizing . I managed to get rid of a lot of the ads and toolbars, but there is no way to get rid of Google Chrome. I have tried using the control panel, but Chrome does not appear as a program. I have tried using the manual instructions from Google, but there is a file that you are suppose to download from Google and that is never available. I want to install Spybot but Chrome will not let it download, the same happens when I try to install Firefox.
This has pretty much limited her internet usage to where Google will let her surf (I got her an Ipad for the internet) and the overall performance of the computer is very bad, even in non-internet use compared to before she tried to install the ebook reader (which never worked anyways).
I question is what part of the forums would I go to get information on getting rid of the Google crapware? Or would it just be simpler to get an Imac and scrap the computer she has now (it is a Toshiba portable with Windows 7).
Otto