The techs also run reg cleaners and other third party Windows cleaners,
but of course anyone can do that as well.
What part does Spybot play in the Virtual environment, http://en.wikipedia.org/wiki/Heartbleed ?
USB3 ready, ENVY is quick and clean especially driving a wireless Internet ENVY 4502 $47.00 printer. Windows 8.1
preinstalled is a bit of a clunker but plenty good enough...
HP TouchSmart takes some getting used to.