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Thread: Possible Trojan infection - FakeMoz.ED

  1. #21
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    Hi lather,

    Be sure to remove the check marks from these items before clicking the Clean button.

    Re- run AdwCleaner

    It should be on your desktop
      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • Click on the Scan button.
    • AdwCleaner will begin to scan your computer like it did before.
    • After the scan has finished...
    • Click each tab and remove the check mark from the items you wish to keep.

      • Services Tab:
        QCONSVC
      • Files Tab:
        C:\WINDOWS\system32\QCONSVC.EXE
      • Registry Tab:
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\FLV Player
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV Player

    • Then click on the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a log file report (AdwCleaner[S1].txt) will open automatically.
    • Copy and paste the contents of that log file in your next reply.
    • A copy of that log file will also be saved in the C:\AdwCleaner folder.

    =========================

    In your next post please provide the following:
    • AdwCleaner[S1].txt
    OCD
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  2. #22
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    HouseCall run and didn't detect anything. Couldn't copy and paste a log because it didn't produce one, but I grabbed a screen cap of the results page and can post it if you want to see it.

    AdwCleaner run as instructed and didn't screw the computer up on the reboot this time! Rather than producing an [S1].txt file as you said, it actually added the new results onto the end of the older [S0].txt file, so that's what I've posted below & why it looks a bit odd at the start of the log.


    # AdwCleaner v4.101 - Report created 18/11/2014 at 16:19:26
    # Updated 09/11/2014 by Xplode
    # Database : 2014-11-07.1 [Local]
    # Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
    # Username : IBM - THINKPAD
    # Running from : C:\Documents and Settings\IBM\Desktop\AdwCleaner.exe
    # Option : Clean

    ***** [ Services ] *****

    [#] Service Deleted : QCONSVC

    ***** [ Files / Folders ] *****

    Folder Deleted : C:\Program Files\registry mechanic
    Folder Deleted : C:\Documents and Settings\IBM\Favorites\Search
    File Deleted : C:\WINDOWS\launcher.exe
    File Deleted : C:\WINDOWS\system32\QCONSVC.EXE
    File Deleted : C:\Documents and Settings\IBM\Application Data\Mozilla\Firefox\Profiles\it92t6zv.default\invalidprefs.js
    File Deleted : C:\Documents and Settings\IBM\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\hxxp_lyrics.wikia.com_0.localstorage
    File Deleted : C:\Documents and Settings\IBM\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\hxxp_lyrics.wikia.com_0.localstorage-journal

    ***** [ Scheduled Tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
    Key Deleted : HKCU\Software\Headlight
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV Player
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\FLV Player
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

    ***** [ Browsers ] *****

    -\\ Internet Explorer v7.0.6000.21352


    -\\ Mozilla Firefox v3.6.28 (en-US)


    -\\ Google Chrome v38.0.2125.111

    [C:\Documents and Settings\IBM\Local Settings\Application Data\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}

    *************************

    AdwCleaner[R0].txt - [2117 octets] - [18/11/2014 16:10:32]
    AdwCleaner[S0].txt - [2072 octets] - [18/11/2014 16:19:26]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2132 octets] ##########
    # AdwCleaner v4.101 - Report created 20/11/2014 at 02:00:59
    # Updated 09/11/2014 by Xplode
    # Database : 2014-11-07.1 [Local]
    # Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
    # Username : IBM - THINKPAD
    # Running from : C:\Documents and Settings\IBM\Desktop\AdwCleaner.exe
    # Option : Clean

    ***** [ Services ] *****

    [x] Not Deleted : QCONSVC

    ***** [ Files / Folders ] *****

    [x] Not Deleted : C:\WINDOWS\system32\QCONSVC.EXE

    ***** [ Scheduled Tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
    Key Deleted : HKCU\Software\Headlight
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    [x] Not Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV Player
    [x] Not Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\FLV Player
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

    ***** [ Browsers ] *****

    -\\ Internet Explorer v7.0.6000.21352


    -\\ Mozilla Firefox v3.6.28 (en-US)


    -\\ Google Chrome v38.0.2125.111


    *************************

    AdwCleaner[R0].txt - [3825 octets] - [18/11/2014 16:10:32]
    AdwCleaner[R1].txt - [1679 octets] - [20/11/2014 01:53:10]
    AdwCleaner[S0].txt - [3783 octets] - [18/11/2014 16:19:26]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3843 octets] ##########

  3. #23
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    Hi lather,

    HouseCall run and didn't detect anything. Couldn't copy and paste a log because it didn't produce one, but I grabbed a screen cap of the results page and can post it if you want to see it.
    No need to see the screen shot.

    AdwCleaner looks like it targeted only what we wanted.

    How is the computer running, any remaining issues?
    OCD
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  4. #24
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    Everything seems fine now. It boots up OK, AVG and the firewall don't report any problems, and I've just gone through all of the main programs and they all seem to launch OK, so nothing appears to be broken. Speed-wise, it's maybe a little faster than before, although a machine this old will never break any speed records.

    So everything looks OK, and I can't find any issues with how its running now.

  5. #25
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    Hi lather,

    Your log appears to be clean.
    We have a few items to take care of before we get to the All Clean Speech.

    = = = = = = = = = = = = = = = = = = = =

    Remove Disinfection Tools

    • Download Delfix
    • Tick the following boxes:
      • Remove disinfection tools
      • Create registry backup
      • Purge system restore




    • Click Run
    • Any other tools and files found can simply be deleted or uninstall via the Control Panel.

    = = = = = = = = = = = = = = = = = = = =


    With the above items taken care of let's move on to the All Clean part of the process.

    The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Implement what you need.

    This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

    Here are some tips to reduce the potential for spyware infection in the future:

    Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate windows and frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

    Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

    Free Anti-Virus

    Free Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.

    = = = = = = = = = = = = = = = = = = = =

    Be prepared for CryptoLocker:

    Cryptolocker Ransomware: What You Need To Know
    CryptoLocker Ransomware Information Guide and FAQ

    to help protect your computer in the future I recommend that you get the following free program:

    CryptoPrevent install this program to lock down and prevent crypto-ransomeware



    = = = = = = = = = = = = = = = = = = = =

    COMPUTER SECURITY - a short guide to staying safer online

    = = = = = = = = = = = = = = = = = = = =

    WOT Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites - green to go, yellow for caution and red to stop, helping you avoid the dangerous sites. WOT has an addon available for both Firefox and IE.
    • Green should be good to go
    • Yellow for caution
    • Red to stop

    = = = = = = = = = = = = = = = = = = = =

    P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well.

    Please read these short reports on the dangers of peer-2-peer programs and file sharing.


    = = = = = = = = = = = = = = = = = = = =

    Make sure you keep your Windows OS current.
    • Windows XP:
      Microsoft will no longer offer support for Windows XP beginning on April 8, 2014
      If you are running Windows XP, please take the time to read the information provided at these links.
    • Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.
    • Window 8 Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.

    Without these you are leaving the back door open.

    = = = = = = = = = = = = = = = = = = = =

    Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

    = = = = = = = = = = = = = = = = = = = =

    Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

    Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
    OCD
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  6. #26
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    OK, everything cleaned from the system, and I've tried a re-boot to make sure the removal hasn't caused any unforeseen problems, which it hasn't, so all's fine.

    Had a look at your suggestions, and working on getting some of them implemented on all of the family PCs - already had some of them in place, so adding the other ones I think we'll need.

    Thanks for all the help!

  7. #27
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    You're very welcome. Glad I was able to help.

    Since this issue appears to be resolved ... this Topic has been closed.

    If you still require help, please start a new topic and include fresh FRST and aswMBR logs, along with a link to your previous thread.

    Please do not add any logs that might have been requested previously, you would be starting fresh.

    Applies only to the original poster, anyone else with similar problems please start your own topic.
    OCD
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