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Thread: How so I remove AdChoices?

  1. #61
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    Hi Adam,
    Yes, I am logged into Gmail if that is what you mean by a Google account.
    Gary

  2. #62
    Security Expert- Visiting Fellow LiquidTension's Avatar
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    Hi Gary,

    Please run FRST and SystemLook on the original machine being worked on.

    We can return to the Windows 7 Pro laptop later.

    -------

    I'm fairly confident I now know the source of this issue, but will wait until I see the two logs.
    Member of UNITE, and graduate from WTT.

  3. #63
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    Hi Adam,
    Here is the Frst reply:

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 07-12-2014 02
    Ran by Gary at 2014-12-08 14:03:29 Run:3
    Running from C:\Users\Gary\Documents\Desktop
    Loaded Profile: Gary (Available profiles: Gary)
    Boot Mode: Normal
    ==============================================

    Content of fixlist:
    *****************
    start
    HKLM-x32\...\Run: [] => [X]
    CHR StartupUrls: Default -> "hxxp://search.iminent.com/", "hxxp://www.google.com/"
    2014-12-02 14:53 - 2014-12-02 14:53 - 00000000 __SHD () C:\Users\Gary\AppData\Local\EmieBrowserModeList
    2014-11-28 05:59 - 2014-11-28 06:12 - 00000213 _____ () C:\prefs.js
    2014-11-28 05:59 - 2014-11-28 06:12 - 00000000 ____D () C:\searchplugins
    2014-11-28 05:59 - 2014-11-28 05:59 - 00004688 _____ () C:\Windows\SysWOW64\LavasoftTcpService.ini
    2014-11-28 05:59 - 2014-11-28 05:59 - 00002520 _____ () C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini
    2014-11-28 05:59 - 2014-11-28 05:59 - 00002520 _____ () C:\Windows\system32\LavasoftTcpServiceOff.ini
    2014-11-28 05:59 - 2014-11-28 05:59 - 00000000 ____D () C:\Users\Gary\AppData\Roaming\LavasoftStatistics
    2014-11-28 05:59 - 2014-11-27 10:44 - 00358736 _____ (Lavasoft Limited) C:\Windows\system32\LavasoftTcpService64.dll
    2014-11-28 05:59 - 2014-11-27 10:44 - 00312424 _____ (Lavasoft Limited) C:\Windows\SysWOW64\LavasoftTcpService.dll
    CMD: ipconfig /flushdns
    CMD: netsh winsock reset all
    CMD: netsh int ipv4 reset
    CMD: netsh int ipv6 reset
    EmptyTemp:
    end
    *****************

    HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
    Chrome StartupUrls deleted successfully.
    C:\Users\Gary\AppData\Local\EmieBrowserModeList => Moved successfully.
    C:\prefs.js => Moved successfully.
    C:\searchplugins => Moved successfully.
    C:\Windows\SysWOW64\LavasoftTcpService.ini => Moved successfully.
    C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini => Moved successfully.
    C:\Windows\system32\LavasoftTcpServiceOff.ini => Moved successfully.
    C:\Users\Gary\AppData\Roaming\LavasoftStatistics => Moved successfully.
    C:\Windows\system32\LavasoftTcpService64.dll => Moved successfully.
    C:\Windows\SysWOW64\LavasoftTcpService.dll => Moved successfully.

    ========= ipconfig /flushdns =========


    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========= End of CMD: =========


    ========= netsh winsock reset all =========


    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.


    ========= End of CMD: =========


    ========= netsh int ipv4 reset =========

    Reseting Global, OK!
    Reseting Interface, OK!
    Restart the computer to complete this action.


    ========= End of CMD: =========


    ========= netsh int ipv6 reset =========

    Reseting Interface, OK!
    Restart the computer to complete this action.


    ========= End of CMD: =========

    EmptyTemp: => Removed 181.4 MB temporary data.


    The system needed a reboot.

    ==== End of Fixlog ====

  4. #64
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    Hi Adam,
    Here is the SystemLook log:

    SystemLook 30.07.11 by jpshortstuff
    Log created at 14:13 on 08/12/2014 by Gary
    Administrator - Elevation successful

    ========== filefind ==========

    Searching for "*Iminent*"
    No files found.

    Searching for "*adchoices*"
    C:\Users\Gary\Documents\Desktop\AdChoices.jpg --a---- 163487 bytes [16:34 08/12/2014] [16:34 08/12/2014] 4E0BEF4A0615614BB5836D34D8E1CD48

    Searching for "*adpeak*"
    No files found.

    ========== folderfind ==========

    Searching for "*Iminent*"
    No folders found.

    Searching for "*adchoices*"
    No folders found.

    Searching for "*adpeak*"
    No folders found.

    ========== regfind ==========

    Searching for "{58124A0B-DC32-4180-9BFF-E0E21AE34026}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{58124A0B-DC32-4180-9BFF-E0E21AE34026}"="1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{58124A0B-DC32-4180-9BFF-E0E21AE34026}"="1"

    Searching for "{977AE9CC-AF83-45E8-9E03-E2798216E2D5}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{977AE9CC-AF83-45E8-9E03-E2798216E2D5}"="1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{977AE9CC-AF83-45E8-9E03-E2798216E2D5}"="1"

    Searching for "{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}"="1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
    "{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}"="1"

    Searching for "Iminent"
    No data found.

    Searching for "adchoices"
    No data found.

    Searching for "adpeak"
    No data found.

    -= EOF =-

  5. #65
    Security Expert- Visiting Fellow LiquidTension's Avatar
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    Hi Gary,

    This is what I'd like you to do next.

    Reg Fix
    • Press the Windows Key + r on your keyboard at the same time. Type Notepad and click OK.
    • Copy the entire contents of the codebox below and paste into the Notepad document.

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{58124A0B-DC32-4180-9BFF-E0E21AE34026}"=-
      [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{58124A0B-DC32-4180-9BFF-E0E21AE34026}"=-
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{977AE9CC-AF83-45E8-9E03-E2798216E2D5}"=-
      [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{977AE9CC-AF83-45E8-9E03-E2798216E2D5}"=-
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}"=-
      [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]
      "{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}"=-
    • Click Format. Ensure Wordwrap is unchecked.
    • Click File, Save As and name the file regfix.reg.
    • Select All Files as the Save as type.
    • Save the file to your Desktop.
    • Locate regfix.reg on your Desktop. Right-click the file and click Merge with the Registry.
    • Accept any prompts.
    • Reboot your computer for the changes to take effect.


    Stop and Clear Chrome
    • Press the windows key + r on your keyboard at the same time.
    • Type chrome --incognito and click OK.
    • Click Customize and control Google Chrome in the top right corner.
    • In the dropdown list click Tools, followed by Clear browsing data....
    • In the Obliterate the following items from: dropdown list click the beginning of time.
    • Ensure only the following items are checked:

      • Browsing history
      • Download history
      • Cookies and other site and plug-in data
      • Cached images and files

    • Click Clear browsing data.
    • Close Chrome.
    • Launch a web browser other than Chrome (eg. Mozilla Firefox, Internet Explorer, etc).
    • Click https://www.google.com/settings/chrome/sync to launch this page.
    • If necessary, sign into your Google account.
    • Click Stop and Clear, followed by OK.
    • Return to Chrome. Click Customize and control Google Chrome in the top right corner.
    • Click Sign into Chrome....
    • After you've signed into Chrome, click Customize and control Google Chrome in the top right corner once more.
    • Click Settings.
    • Click Advanced sync settings.
    • Click Use default settings.
    • Click OK, sync everything.
    • Click https://www.google.com/settings/chrome/sync to launch this page.
    • To the right of Stop and Clear verify the Last time synced shows it was just done.
    Member of UNITE, and graduate from WTT.

  6. #66
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    Hi Adam,
    After doing all that, the problem still exists. :-(
    Best regards,
    Gary

  7. #67
    Security Expert- Visiting Fellow LiquidTension's Avatar
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    Hi Gary,

    Please visit this page:
    https://support.google.com/adsense/t...31343?hl=en-GB

    Scroll down to How you can manage your ads settings.
    Click Ads Settings.
    Click Opt Out in both columns.

    Navigate to www.google.com.
    In the top right corner, click your Email address, followed by Sign Out.

    Member of UNITE, and graduate from WTT.

  8. #68
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    Hi Adam,
    I completed the requests in post #67, but AdChoices remain.
    Best regards,
    Gary

  9. #69
    Security Expert- Visiting Fellow LiquidTension's Avatar
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    Hi Gary,

    This is certainly a strange case.
    Lets continue troubleshooting.

    • Click Start, Control Panel, and finally User Accounts.
    • Click Manage Another Account.
    • Click Create a new account.
    • Type Test as the User name and click Next.
    • Select Computer administrator and click Create Account.
    • Close the User Accounts window.
    • Reboot your computer.
    • Login as Test.
    • Check for the issue.
    Member of UNITE, and graduate from WTT.

  10. #70
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    Hi Adam,
    Problem still exists in Test account.
    Best regards,
    Gary

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