We need to disable Tea Timer.
To temporarally close TeaTimer and restart it later:
Right click Spybot's TeaTimer System Tray Icon > click Exit Spybot-S&D Resident.
TeaTimer closes.
Restart TeaTimer:
Using Windows Explorer, navigate to C:\Program Files\Spybot - Search & Destroy.
Double click TeaTimer.exe to start it.
If you have any complications trying to disable Tea Timer, we might have to uninstall and reinstall later.
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We need to temporarily uninstall Google Chrome. You have Firefox onboard to use till Google Chrome can be re-installed.
Instructions on how to backup your Favourites/Bookmarks
NEXT***
Please download and install
Revo Uninstaller Free
- Double click Revo Uninstaller to run it.
- From the list of programs double click on The Program to remove Google Chrome
- When prompted if you want to uninstall click Yes.
- Be sure the Moderate option is selected then click Next.
- The program will run, If prompted again click Yes
- when the built-in uninstaller is finished click on Next.
- Once the program has searched for leftovers click Next.
- Check/tick the bolded items only on the list then click Delete
- when prompted click on Yes and then on next.
- put a check on any folders that are found and select delete
- when prompted select yes then on next
- Once done click Finish.
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Please download
RogueKiller and save it to your desktop.
You can check
here if you're not sure if your computer is 32-bit or 64-bit
- Download RogueKiller to your desktop.
- Quit all running programs.
- For Windows XP, double-click to start.
- For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
- Read and accept the EULA (End User Licene Agreement)
- Click Scan to scan the system.
- When the scan completes Close the program > Don't Fix anything!
- Don't run any other options, they're not all bad!!
- Post back the report which should be located on your desktop.
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Please locate SystemLook you downloaded earlier. Please delete.
I want you to download and use a different version
SystemLook (x64)
- Please download SystemLook (x64) and save the file to your Desktop.
- Right-Click SystemLook.exe / SystemLook_x64.exe and select [img=http://i.imgur.com/AVOiBNU.jpg] Run as administrator to run the programme.
- Copy the entire contents of the codebox below and paste into the textfield.
Code:
:filefind
AdChoices
:folderfind
AdChoices
:regfind
AdChoices
- Click the Look button to start the scan.
- When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled
SystemLook.txt
Please post
RogueKiller log
SystemLook Log
on the browser toolbar.
Delete cache and other browser data in Chrome
in the upper right hand corner of the Internet Explorer browser window.
Originally Posted by Juliet
